Empathy is an essential tool for building solid relationships, connecting with those you disagree with, and creating an environment where everyone feels valued. Empathy is also incredibly difficult to quantify. How do you show empathy? Which actions promote empathy, and which destroy it? This practical ebook details how companies can create systems and services around empathy to help managers and their employees have a better experience at work.
Author Sharon Steed examines the most impactful empathy actions and shows you how to facilitate conversations around incorporating these practices among your teams. You’ll explore different types of empathy and learn how to apply empathetic communication. Along the way, you’ll discover new tools to help you be a better empath in difficult situations
This one-day workshop is designed for healthcare practitioners, clinical educators, educational supervisors and training leads.
An increasing amount of evidence shows that empathy improves patient outcomes (including patient satisfaction) and practitioner well-being. With a keynote on the latest evidence around empathic healthcare, group work, and patient stories, this workshop will cover the theory and practice of empathy in healthcare and facilitate the development of evidence-based ‘empathy habits’ to enhance empathy in clinical practice and organisations.
This workshop will be facilitated by Dr Andy Ward, Director of Education and Training for the Stoneygate Centre for Empathic Healthcare.
Prof Howick, director of the University of Leicester's Stoneygate Centre for Empathic Healthcare, is delivering the programme.
He said: "We are all aware of the challenges in maternity services.
"Empathy, in general, is the ability to feel what someone else is feeling literally.
"In healthcare though, it is a bit different. It involves understanding a patient, demonstrating understanding, and then helpful action and the helpful action is key.
Nobody really knows the importance of a well until it dries up. That’s exactly how I felt after my husband died in a tragic accident during Hurricane Katrina. The storm not only took his life but destroyed our marital home, leaving me as a single mom of five. Suddenly, I was working three jobs just to make ends meet, struggling every day to provide for my children and keep our heads above water. The financial and emotional weight was crushing, and I knew I had to find another way. That’s when I began looking into other ventures and stumbled upon cryptocurrency, specifically Bitcoin. I decided to invest a portion of the insurance money we received after the hurricane, hoping it could change our lives. After spending countless hours researching and learning about proper risk management in trading, I finally took the leap. Incredibly, my efforts paid off beyond what I could have ever imagined. I went from barely scraping by to making $250,000 a month from my Bitcoin investments. Trading not only gave me financial freedom but allowed me to provide a better life for my children. However, just as things were improving, a new challenge surfaced. My oldest son and I had an argument about him going to college. Out of anger and desperation, he plotted to steal my cryptocurrency. He somehow managed to delete my wallet from my phone and locked me out of my email, leaving me devastated and terrified. My hard-earned money was suddenly inaccessible, and I had no idea where to turn. In a state of panic, I searched for help on Facebook. That’s when I came across a testimony from a trader friend about the ARGONIX HACK TECH team. I reached out to them, and they quickly came to my rescue. They not only recovered access to my email and restored my Bitcoin wallet but also uncovered my son’s plot. It was a heartbreaking revelation, but it opened the door for healing. With the support of ARGONIX HACK TECH, my son and I are working to rebuild our relationship. I’m determined to be a better parent, and he’s learning to be a better son. Despite everything, I still believe in the strength of our family. ARGONIX HACK TECH didn’t just recover my funds—they helped reveal and heal the cracks in our family, and for that, I’ll forever be grateful.Whatsap:+1 2062349907web:https://argonixhacktech.com
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By Rebecca Keegan According to findings published Oct. 21 in the Proceedings of the National Academy of Sciences, watching Just Mercy increased participants’ empathy for the recently incarcerated and decreased their enthusiasm for the death penalty.
The study is a test of what psychologists call “narrative transportation,” the idea that when people lose themselves in a story, their attitudes change. It’s the academic version of the frequently shared Roger Ebert quote in which he called movies “a machine that generates empathy,” and it’s a notion that many who work in the entertainment industry assume to be true but that no one has measured in such a scientifically rigorous way until now.
Possibly the most important element of the TEACH WE framework is the final one: embracing empathy.
This is how you subtly place empathy in a class culture, Williams says. “Now that students have had a chance to know each other, it is part of the oxygen in the room.”
The ultimate goal, Williams said, is to create a generation of life-long learners who will take on the worlds’ problems with new energy and focus.
He explained, “We want to be able to pass the baton to people who are thinking about what’s around the corner, so we can rest, like the generations before us.”
Dozens of maternity staff in Leicester are being given empathy training, with the lead trainer insisting that the trait can be taught.
Affected families have been pressing for a public inquiry to examine failings in the city's maternity services, which are currently rated as requires improvement.
University Hospitals of Leicester NHS Trust has set up the voluntary training to teach staff more about empathy to each other and patients, in a bid to improve the culture of the service and safety.
Most people can vividly remember a moment in their life when they felt very deeply heard and understood by another—perhaps by a friend or partner, therapist or teacher, family or community member. On the other hand, most can also remember, equally vividly, a time when they felt profoundly misunderstood or unheard. Those moments leave a lasting impact on us, and can often strengthen—or break—relationships. The inability to listen can have broader societal implications: It can split groups of people who have different values and experiences, potentially turning neighbors into antagonists. It seems that too few of us are equipped with the active listening skills necessary to make others feel truly heard.
Becoming a Professional Listener Our culture stresses the importance of “finding the right words” and “thinking before you speak” much more than it attempts to emphasize the vital importance of listening. Listening is the first skill we learn, even in utero, and the one found to have greatest impact on our personal relationships and professional trajectory. Even so, it is the least taught. Once we establish a new mindset toward listening, we can then learn specific behaviors that enable us to listen and interact more effectively and that allow the other (our “speaker”) to feel heard.
“If we treat people as they are they become worse. If we treat people as if they were what they ought to be, we help them become what they are capable of becoming” ~ Gethe * Learn how to use empathy to reclaim other people’s innocence, even when they say or do things that are challenging or even scary for us. * Fully empower yourselves to respond in a way that invites transformation rather than perpetuate fear and separation. * Witness modelling and receive coaching for live situations shared by participants. [Workshop organised in the frame of Time for Empathy 2024]
About This Workshop One of the critical challenges for solopreneurs, freelancers, and new business owners, is the choice between profit or principle, head or heart. Often, you end up choosing one over the other.
What if, instead, we could explore creative strategies to bring the head and heart together?
We invite you to the "Empathy in Entrepreneurship" workshop, which aims to help participants to combine strategic thinking with empathy-in-action.
The Business Model Canvas helps business owners to bring structure and strategy into their operations, providing clarity and direction. Nonviolent Communication (NVC) is a powerful approach that promotes empathy, understanding, and harmony in our workplace relationships and collaborations. In this workshop, we will explore an NVC approach to developing a Business Model Canvas.
Join us to explore how you can build an empathy-driven and purpose-oriented business model.
For Ashoka, conscious empathy is the ability to be aware of and understand our own, other individuals' and groups' perspectives, and to use that understanding to recognize patterns over time and guide one’s actions to contribute to the good of all.
But how do we put it into practice and, ultimately, master empathy? With this publication, you get the insights from social entrepreneurs on how to put empathy in action as an individual, in schools and in communities. Here's a sneak peak of one of the chapters:
Treat empathy as a skill In individuals
Experience it. Empathy cannot be transmitted through a book or a lecture: “it has to be about construction, not simply instruction,” says Ashoka Fellow Mary Gordon of Roots of Empathy. It comes of feeling, intuition, and interpersonal connection. Lasting memories—the product of emotional connections rather than mere cognitive understanding—then become a vehicle for applying those lessons outside of the classroom setting.
11 hours to complete Empathizing with users and defining pain points Get ready to begin the design process for a new portfolio project: a mobile app! This part of the course will focus on empathizing with users, which is the first phase of the design process. You’ll think through the needs of your potential users to build empathy maps and create personas. These hands-on activities will help you understand user perspectives and pa
Deep, high-quality listening that offers a nonjudgmental approach, understanding, and careful attention when speakers share disparate views can have the power to bridge divides and change speakers' attitudes. However, can people be trained to provide such listening while disagreeing with what they hear, and if so, are the effects of the listening training sufficient for creating perceptible change during disagreements?
This study, conducted with delegates (N = 320) representing 86 countries experimentally tested a “deep” (otherwise termed “high quality“) listening training against a randomly assigned subgroup of attendees who served as a “waitlist” control. During a conversation with another participant on a subject about which they strongly disagreed, participants who had completed a 6-h training over 3 weeks in high-quality listening demonstrated improvements in their observed listening behaviors, reported higher levels of interactional intimacy with conversation partners, appeared to increase their self-insight and subsequently, showed evidence of attitude change.
Among the first studies to test semi-causal outcomes of high-quality listening training between attendees with diverse and contrary attitudes in a real-world, cross-national setting; we discuss the potential and limitations for listening training to support positive relations and an open mind in the context of discourse, disagreement and polarization.
In the weeks before and after the U.S. presidential election, many of us are asking about the role of empathy in American politics. Does it matter whether candidates express care for their constituents, and what does a person’s vote says about their ability or willingness to empathize with others?
Empathy is important to democracy—but it’s complicated to understand, as scientists and philosophers have long tried to study in practice. I am one of those scientists. As we use it in our day-to-day lives, we often mean sharing others’ emotions, such as feeling someone else’s sorrow or joy, but can also mean showing compassion or concern for their suffering or understanding and believing their hurt or joy.
Politicians play with the power of empathy in all campaigns and emotions, they also change body gestures to manipulate their body language and it is more difficult to detect if they are lying or not. https://www.youtube.com/watch?v=unt9dnC3i9Q
Darbouze said the empathy and emotions expressed through the arts, when combined with a shift toward more diverse and authentic stories, can also help audience members and artists alike to feel more comfortable as their authentic selves.
“With my students, I'm seeing this celebration of really owning who you are and your identity and how you see yourself in the space, and bringing that to the work,” she said.
The impact of her arts education from Carnegie Mellon continues to inspire through her own teaching.
“I hear some of my teachers' voices right when I teach, because they had such an incredible impact on me as a young student,” Darbouze said. “So much of the training I learned at Carnegie Mellon, I still carry with me.”
A few years ago Zaki worked with middle school students in the Bay Area to ask them how they felt about empathy and its value in their lives. In private, students shared that it was useful and powerful — something they might not have said in public if they were unsure of how others felt.
“We then showed students’ responses to each other. And when students learned those social norms, compared to students who didn't, they were more motivated to empathize,” Zaki said. “And then when we came back to these classrooms a month later, those students who learned about the popularity of empathy were also more likely to be acting kindly towards their fellow seventh graders.”
Zaki joins hosts GSE Dean Dan Schwartz and Senior Lecturer Denise Pope on School’s In as they discuss the power of empathy and how to cultivate it in young people. His research focuses on the neuroscience behind decision making, self regulation, social cognition, and perception, among other social and behavioral functions.
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1. Perspective-Taking Exercise How It Works: Take a few moments to consider a situation from your colleague’s point of view, especially during misunderstandings or disagreements. Reflect on their background, daily challenges, and possible concerns.
Why It Matters: This exercise helps reduce assumptions and improves understanding. It’s commonly used in empathy training exercises to promote inclusivity by encouraging us to see situations from others’ perspectives.
1. Perspective-Taking Exercise How It Works: Take a few moments to consider a situation from your colleague’s point of view, especially during misunderstandings or disagreements. Reflect on their background, daily challenges, and possible concerns.
Why It Matters: This exercise helps reduce assumptions and improves understanding. It’s commonly used in empathy training exercises to promote inclusivity by encouraging us to see situations from others’ perspectives.
During their visit, they will collaborate with delegates from other European countries under the Autokreacja organisation; experiencing an immersive programme of building skills in non-violent communication. The training will focus on four keys of non-violent communication: observation, feeling, need and order.
THE IMPORTANCE OF TEACHING EMPATHY Empathy is the ability to understand and share the feelings of others. It is a fundamental social and emotional skill that plays a significant role in building positive relationships, resolving conflicts, and fostering a sense of community. Teaching empathy to children is essential for several reasons:
1. IMPROVED COMMUNICATION Empathetic children are better at communication because they can understand the feelings and perspectives of others. This skill enables them to express themselves effectively and listen to others with empathy.
In a new opinion piece, Jump’s Dev Patnaik teams up with Kathleen Enright, the CEO of Grantmakers for Effective Organizations, to discuss the growing need for empathy in the non-profit world. In this rocky economy, simply caring deeply for others isn’t enough to grow and succeed.
The economic downturn has caused many people in the nonprofit world to re-examine the way they work, but too little effort has focused on one of the keys to success: empathy.
We know what you are thinking: Nonprofit groups are all about empathy. Soup kitchens, after-school programs, affordable-housing groups—the people who provide those services as well as the foundations that support them are always focused on helping others.
Start the UX design process: Empathize, Define, Ideate is the second course in a certificate program that will equip you with the skills needed to apply to entry-level jobs in user experience (UX) design. In this course, you’ll complete the first phases of the design process for a project that you’ll be able to include in your portfolio. You will learn how to empathize with users and understand their pain points, define user needs using problem statements, and come up with lots of ideas for solutions to those user problems.
Empathy is rapidly becoming recognised as a critical future skill - it makes a substantial difference to the quality of working relationships and to the ability of organisations to get things done efficiently, through clear communication and shared understanding. Read more about empathy here.
Em-Path is a unique set of resources which clarify what empathy is really about, what it means to be empathetic, the impact that this has and how you can start to develop this skill. It has been designed by experts in workplace relationships and learning, in collaboration with leaders, managers and frontline colleagues across a variety of industries. Find out about the impact of empathy in the workplace.
#EmpathyCircles: A highly effective #Empathy building practice. http://EmpathyCircle.com #EmpathyTraining: http://BestEmpathyTraining.com
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