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Empathy and HealthCare
The latest news about Empathy and Heathcare from around the world - CultureOfEmpathy.com
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Newspaper Front Page: All Sections

Newspaper Front Page: All Sections | Empathy and HealthCare | Scoop.it

Empathy Cafe Magazine Front Page


Visit the individual magazines specifically for empathy and;

*   Main Page All
*   Animals
*   Art
*   Compassion

*   Compassionate Communications (NVC)

*   Curriculums
*   Education
*   Empaths

*   Empathy Quotes

*   Empathic Design - Empathy in Human-Centered Design (New!)
*   Health Care

*   Justice

*   Self-Empathy & Self-Compassion
*   Teaching - Learning
*   Work 

*   etc.


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Edwin Rutsch, Editor
http://CultureOfEmpathy.com

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Empathy Needs to Be Part of the Medical Treatment

Empathy Needs to Be Part of the Medical Treatment | Empathy and HealthCare | Scoop.it

He was getting first rate medical care but he was not feeling cared for. What seems to be missing in this scenario is empathy, the ability to recognize emotions being experienced by another.


Empathy may not even be on the agenda in medical school or in hospitals.... 
 

Some have tried sprucing up the décor and
the menu, but they need to add empathy
to the menu.
 

When empathy -- or lack thereof -- in health care makes Harvard Business Review, it's time for hospitals to take notice. Dr. Thomas H. Lee wrote in HBR, "Social network scientists have shown that emotions and values can spread in a community with the same patterns as infectious diseases." He believes that if empathy was stressed in health care settings, "We would see an increase in the proportion of clinicians and other personnel who are clearly tuned in to what was really happening to patients and their families."



Eric J. Hall 

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Reflective writing and its impact on empathy in medical education: systematic review

Reflective writing and its impact on empathy in medical education: systematic review | Empathy and HealthCare | Scoop.it

Purpose:
Medical schools are increasingly aware of the ways in which physician empathy can have a profound impact on patients’ lives and have developed humanities initiatives to address this concern. Reflective writing in particular is more commonly promoted in medical curricula, but there is limited research on the impact of reflective writing on medical student empathy levels. It aims to find the emotional effects of reflective writing interventions on medical and healthcare students by systemic review. 


Methods:
Two investigators independently reviewed educational publications for critical analysis. This review focused systematically on quantitative papers that measure the impact of reflective writing on empathy. 


Results:
Of the 1032 studies found on MEDLINE and CINAHL, only 8 used quantitative measures pre- and post-written reflection to measure any impact on empathy outcomes. The outcomes measured included impact of reflective writing exercises on student wellness, aptitude and/or clinical skills.


Of these studies, a significant change in student empathy was observed in 100% of the studies, demonstrating a significant change in outcomes. Conclusions: Although the lack of homogeneity in outcome measurement in the literature limits possible conclusion from this review, the overwhelmingly positive reporting of outcomes suggests that reflective writing should be considered in any medical curriculum.


Isabel Chen 

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Barbara Kerr's curator insight, August 13, 12:48 PM

Reflective writing can be helpful to many people, and now it has been shown to increase empathy in medical students. 

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Training Physicians for Empathy

Training Physicians for Empathy | Empathy and HealthCare | Scoop.it

A pair of training programs exposes medical students to art and loss, teaches them about the emotional aspects of patient care, and helps them avoid burnout.

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Not The End Of The Story: Building Empathy In Pursuit Of A Culture Of Health

Not The End Of The Story: Building Empathy In Pursuit Of A Culture Of Health | Empathy and HealthCare | Scoop.it

Empathy may not be an intuitive aspect of a Culture of Health but, in fact, it is integral. We must all believe we have a shared stake in being healthy and in meeting people where they are with the help that they need to thrive. People who lack empathy make decisions that not only hurt themselves, but also can hurt others around them.


At the Foundation, we believe we will not be able to achieve our vision of a Culture of Health if we don't simultaneously work toward eliminating the culture of violence and trauma that defines the lives of too many Americans, including too many of our children.


Once again, empathy is imperative

to achieving this goal.


For some people who are exposed to violence or experience other forms of trauma early in their lives, it can have a lasting impact on their ability to empathize with others.


This seeming "lack of empathy" can be
a survival strategy.


For example, Senghur speaks about the abuse and neglect he experienced as a child and about his own experience as a shooting victim, which left him paranoid and willing to adopt the credo that "it's better to be the shooter than the person getting shot."

Tara OakmanBecome

Program Officer, Robert Wood Johnson Foundation

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Medicine's Search for Meaning

Medicine's Search for Meaning | Empathy and HealthCare | Scoop.it
Doctors willing to heal themselves can help the medical profession recover from its own illness.


 While the training formally espouses the ethics of empathy, compassion and altruism, doctors and researchers say that the socialization process — the “hidden curriculum” — teaches something very different:

 

stay detached, objective, even a little cynical. Five out of six doctors say that medicine is in decline and close to 60 percent would not recommend it as a career for their children (pdf).



By DAVID BORNSTEIN

 

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Develop Compassion Before Medical School

Develop Compassion Before Medical School | Empathy and HealthCare | Scoop.it
It’s definitely possible to become a doctor without being compassionate, but the question is should you? If you are thinking about becoming a doctor, do your best to develop compassion before medical school.


Can someone become a doctor without being compassionate? It’s definitely possible.


Thousands of people apply and matriculate to medical school every year and not every single one of those applicants is truly compassionate.


You may know this to be true first hand. Maybe you’ve had an experience with a physician whom showed you little to no compassion. If you have had such an experience, you know how terrible it is.

 

 by  Edward Chang

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Designing With Empathy in Health Care |

Designing With Empathy in Health Care | | Empathy and HealthCare | Scoop.it

The user experience begins and ends with empathy. It matters more than in any other industry given the sensitivity of the subject and the fragility of the user.


I can go on for days about how technology will create efficiencies in how we manage and deliver health care, but if we forget about the patient then it will serve no purpose.


The user experience begins and ends with empathy.


It matters more than in any other industry given the sensitivity of the subject and the fragility of the user. I can go on for days about how technology will create efficiencies in how we manage and deliver health care, but if we forget about the patient then it will serve no purpose. 


by Damian Priday

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Dr Martin Olsen Teaches Empathy

Dr Martin Olsen Teaches Empathy | Empathy and HealthCare | Scoop.it
Dr Martin Olsen uses Google Glass as a training tool for empathy which is a requirement for people to become great doctors.


Martin Olsen has added another facet to medical simulation training. He is implementing “Google Glass” as a tool to teach students exactly what the critics say that Google Glass negates. Dr Olsen is using Google Glass to help instill empathy in medical students.


=======================

Empathy is almost always guaranteed to

have positive results. It is a requirement

for people to be kind human beings

and become great doctors

==========

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CHAMPS' Carol Santalucia Discusses Takeaways from the Empathy + Innovation Summit

CHAMPS' Carol Santalucia Discusses Takeaways from the Empathy + Innovation Summit | Empathy and HealthCare | Scoop.it
Cleveland, Ohio (PRWEB) May 23, 2014 In CHAMPS Patient Experience's most recent blog post, Takeaways from the Empathy + Innovation Summit, Carol Santalucia shares her thoughts on the topic.


This year's Empathy + Innovation Summit reminded Santalucia that technology can help us provide support and community resources to the patient along their entire journey.


She encourages us all to think outside the box, utilizing technology (in conjunction with the empathy and communication skills we already practice) to really enhance the patient experience.


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5 Key Elements of Design Thinking | Mayo Clinic Center for Innovation

5 Key Elements of Design Thinking | Mayo Clinic Center for Innovation | Empathy and HealthCare | Scoop.it

Design Thinking is a key element in the innovation process that we utilize here at the Center for Innovation, not only as a method for problem solving, but as an approach to analyzing problems in new contexts.


It combines empathy, creativity, and rational analysis to build up ideas while approaching new challenges and problems. 

2. Empathetic
Empathy is also a fundamental attitude
that informs the discipline of design.
It is both an attitude and a skill.

As an attitude, empathy involves placing a priority on understanding emotion. As a skill, it means using nonjudgmental, inquisitive means of accessing this understanding. Sometimes, this can be as simple as posing the question to yourself: I wonder what she was feeling when that happened?

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Darwin's Compassionate View of Human Nature by Paul Ekman

Darwin's Compassionate View of Human Nature by Paul Ekman | Empathy and HealthCare | Scoop.it

Darwin's little known discussion of sympathy reveals a facet of his thinking unknown to many, which is contrary to the competitive, ruthless, and selfish view of human nature that has been mistakenly attributed to a Darwinian perspective. In 1871, 11 years before his death,


Darwin's greatest unread book, The Descent of Man, and Selection in Relation to Sex,1 was published. In the fourth chapter, Darwin explained the origin of what he called sympathy (which today would be termed empathy, altruism, or compassion), describing how humans and other animals come to the aid of others in distress. While he acknowledged that such actions were most likely within the family group,


he wrote that the highest moral achievement is concern for the welfare of all living beings, human and nonhuman.



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Physicians’ empathy can lead to physical improvements in patients

Physicians’ empathy can lead to physical improvements in patients | Empathy and HealthCare | Scoop.it

By STEPHANIE GALL


If you have ever developed a close relationship with your doctor, you know the effect a positive, supportive connection can have on the entire treatment process.


Physicians do more than treat physical pains or illnesses; they give emotional care as well. As the director and founder of Massachusetts General Hospital’s Empathy and Relational Science Program, Dr. Helen Riess studies how physicians’ empathy can impact their patients’ health and well-being.


Her most recent findings show that improving the quality of clinicians’ relationships with their patients can produce small but significant improvements in their patients’ physical health. “I hope doctors realize that taking the extra time to make themselves available or remember things about their patients will not only strengthen the relationship they have with their patients but will also result in patients’ overall health improvements,” Riess said.


======================

Physicians do more than treat physical pains

or illnesses; they give emotional care

as well.

===========

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Be a better CEO: The chief empathy officer

Be a better CEO: The chief empathy officer | Empathy and HealthCare | Scoop.it

Some organizations, such as the Cleveland Clinic, which sponsored the Patient Experience: Empathy and Innovation Summit for the past five years, push the motto that providers must offer not only excellent clinical and physical experiences, but emotional ones as well.


The University of Utah now publishes ratings based on patient surveys regarding the personal treatment they received from staff during their stay. The survey asks whether doctors made eye contact or showed concern for the patients' questions or worries, Hall says.


Healthcare providers must put themselves in their patients' shoes, and think about emotional treatment from their perspective, according to Hall. "We need people like that in healthcare, caregivers who have both brains and heart," he says.


"And perhaps a new hospital CEO position--Chief Empathy Officer." 

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Empathy in Clinical Health Care

Empathy in Clinical Health Care | Empathy and HealthCare | Scoop.it
We believe that in many cases, medical training not only does not select for or cultivate such personality traits, but actively selects and develops barriers against them....


It is then that the student becomes a master at learning to shut down empathy. The living patient is not the primary component of education until the third year, and by then the preference is set for objective reasoning and testing versus empathy and compassion....


Internship and residency, the cornerstone of clinical training, are also closely associated with changes in mood and further loss of empathy.


Depression, anger, and fatigue increase and empathetic concern decreases [ii] -- the exact opposite of characteristics one would hope physician training would cultivate.


Even more unfortunate, empathy seems to stabilize at this level over the remainder of training rather than increase.
 

[iii] Lack of empathy is closely correlated with burnout, a psychological state of emotional exhaustion and depersonalization.



Ilyana Romanovsky

Clinician, health writer, blogger and author of Choosing Therapy: A Guide To Getting What You Need


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Training Physicians for Empathy

Training Physicians for Empathy | Empathy and HealthCare | Scoop.it

A pair of training programs exposes medical students to art and loss, teaches them about the emotional aspects of patient care, and helps them avoid burnout.

The healthcare industry is rife with change, and how it trains new doctors is no exception. Healthcare organizations, already challenged to meet the dem

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Clinical Empathy - Jodi Halperin, M.D., | Providence Oregon

Clinical Empathy - Jodi Halperin, M.D., | Providence Oregon | Empathy and HealthCare | Scoop.it

Jodi Halperin, M.D., psychiatrist and clinical ethicist at University of California, Berkeley, presents in this Holzang Lecture at Providence St. Vincent Medical Center Souther Auditorium.


Providence Portland Medical Center designates this live educational activity for a maximum of 1 credit AMA PRA Category 1 Credit.™ Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

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The Empathetic Doctor | The AMS Phoenix Project

The Empathetic Doctor | The AMS Phoenix Project | Empathy and HealthCare | Scoop.it

It is so heartening to hear about the times when doctors display tremendous empathy and compassion to their patients.


Below is one such story from one of our AMS Phoenix Fellows, Marion Briggs, and her experience in a waiting room. This post was originally written as a comment response to our blog post “The Patient Patient.”

While living the US I had occasion to visit an Ophthalmologist and found a waiting room full of anxious people waiting … and waiting … and waiting.


by Melanie Goodfellow

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How to Spread Empathy in Health Care: an “epidemic of empathy”

How to Spread Empathy in Health Care: an “epidemic of empathy” | Empathy and HealthCare | Scoop.it

Social network scientists have shown that emotions and values can spread in a community with the same patterns as infectious diseases. They have described how the people who are most connected to others may be the first ones to get hot gossip, but they are also most likely to get the scary new virus that has just shown up in town.


These observations suggest an interesting opportunity for making health care better, and even more efficient – if health care organizations can figure out how to create an “epidemic of empathy.”



What would an epidemic of empathy look like? There would be a steady, relentless increase in the proportion of clinicians and other personnel who are clearly tuned in to what was really happening to patients and their families.


Coordinated and empathic care would not seem to patients as miraculous and unpredictable as the lightning bolt of love (“un colpo di fulmine,” as the Italians put it). Instead, delivery of such care would become the norm; it would become increasingly fundamental to the way health care personnel saw themselves.


by Thomas H. Lee, MD  

image: http://bit.ly-dP1O76 

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Takeaways from the Empathy + Innovation Summit

Takeaways from the Empathy + Innovation Summit | Empathy and HealthCare | Scoop.it
This year’s Empathy + Innovation Summit reminded me that technology can help us provide support and community resources to the patient along their entire journey.
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Determinants of physician empathy during medical education: hypothetical conclusions from an exploratory qualitative survey of practicing physicians

Determinants of physician empathy during medical education: hypothetical conclusions from an exploratory qualitative survey of practicing physicians | Empathy and HealthCare | Scoop.it

Empathy is an outcome-relevant physician characteristic and thus a crucial component of high-quality communication in health care. However, the factors that promote and inhibit the development of empathy during medical education have not been extensively researched.

Also, currently there is no explicit research on the perspective of practicing physicians on the subject. Therefore the aim of our study was to explore physicians'views of the positive and negative influences on the development of empathy during their medical education, as well as in their everyday work as physicians.


Conclusions: Our results provide an overview of what might influence the development of clinical empathy, as well as hypothetical conclusions about how to promote it. Reflective practice seems to be lacking in current medical curricula and could be incorporated.

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Watch "Evaluating With Empathy Part 1 (2014)" Video at clientconnections

Watch "Evaluating With Empathy Part 1 (2014)" Video at clientconnections | Empathy and HealthCare | Scoop.it

SPEAR's Co-founder and President, Dan Rootenberg, PT DPT CSCS, talks about the power of empathy in producing outstanding clinical outcomes.

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Can empathy be taught?

Can empathy be taught? | Empathy and HealthCare | Scoop.it

Medical students could do with a dose of extra empathy, an Australian study finds, leading researchers to suggest it should be taught at university.


Looking at empathy levels among health professional students, researchers found that aspiring paramedics had the lowest empathy followed by nursing students. Medical students fared a bit better, but less so if they happened to be male, the study showed.


However, physiotherapy students were comparatively compassionate and sympathetic, boasting the highest empathy among the eight health disciplines studied, followed by nutrition and dietetic students.

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The Power of Empathy: Words on Wellness

The Power of Empathy: Words on Wellness | Empathy and HealthCare | Scoop.it
From: Cleveland Clinic By: Dr. Daniel Neides


Empathy is one of the most powerful tools people can use to connect with others. Empathy is defined as the feeling that you understand and share another person’s experiences and emotions. Empathy comes from the Greek word ‘empathes’, meaning emotional or passionate.


Empathy has become a popular word in medical education and medicine in general, as we try to teach healthcare providers to be more empathic – ultimately enhancing the patient experience.


Teaching about empathy should extend

beyond doctors and nurses, as we all can

benefit from extending empathy

to other people.

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A More Mindful Workforce: Empathy takes three forms, each grounded in a different set of brain circuitry.

A More Mindful Workforce: Empathy takes three forms, each grounded in a different set of brain circuitry. | Empathy and HealthCare | Scoop.it


Empathy, a keen focus on others, marks the second kind of focus every leader needs. Leadership, in one sense, requires getting the best efforts out of other people. But that requires powerful communication, and a sense of how to influence and motivate. And none of that will work if a leader is clueless about how others think and feel.


Empathy takes three forms, each grounded in a different set of brain circuitry.


The first, cognitive empathy, allows us to understand how a person thinks. Knowing this guides a leader to effective communication, because she can use the language and mental models that make sense to her team.


Emotional empathy means the ability to experience the feelings of others. With emotional empathy, a leader can phrase things in ways that will move others, have good chemistry with peers, and attract interest.


Without emotional empathy,

a leader's words will seem hollow.


The last form of empathy, empathic concern, means a leader cares about those she leads, and will create an atmosphere of trust and support that allows her team to give their best and take smart risks.


By Daniel Goleman 


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Preventing Burnout With Cognitive Empathy 

Preventing Burnout With Cognitive Empathy  | Empathy and HealthCare | Scoop.it

Empathy expressed by a practitioner is important to patients—but empathy is also important for the practitioner.


According to researchers from University of Montreal in Canada, empathic concern and perspective taking when treating patients can help prevent physician burnout.


Empathy and sympathy are 2 different concepts, and they can lead to different outcomes, the researchers say. For instance, in hypothetical situations, sympathetic physicians who “feel” their patients’ pain have used more health care resources than empathic ones who “know” their patients’ pain.


Some authors, the researchers point out, believe that sympathy can be detrimental to objectivity in decision making and lead to compassion fatigue and burnout.


Lamothe M, Boujut E, Zenasni F, Sultan S. BMC Family Practice

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