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Empathy and Emotional Intelligence at Work | GGSC

Empathy and Emotional Intelligence at Work | GGSC | Empathy Circle Magazine | Scoop.it

One of the key insights from the science of happiness is that our own personal happiness depends heavily on our relationships with others. By tuning into the needs of other people, we actually enhance our own emotional well-being.

 

The same is true within organizations: those that foster trusting, cooperative relationships are more likely to have a more satisfied, engaged—and more productive and innovative—workforce, with greater employee loyalty and retention.

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Empathy Circle Magazine
The latest news about empathy from around the world - CultureOfEmpathy.com
Curated by Edwin Rutsch
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Empathy Movement Magazine

Empathy Movement Magazine | Empathy Circle Magazine | Scoop.it

Sponsored by Edwin Rutsch Empathy Guide Services
Visit  http://cultureofempathy.com/Services/

These one-to-one empathy sessions support; well-being, healing, practicing to be a better listener and supporting you in creating empathic environments in your relationships, family, school, work, communities and beyond.

 

Subscribe to our Emailed Empathy Newsletter

 

Sections

*   Front Page (this page)
*   Animals
*   Art
*   Compassion

*   Compassionate Communications (NVC)

*   Curriculums
*   Education
*   Empaths

*   Empathic Family & Parenting

*   Empathic Design - Empathy in Human-Centered Design
*   Health Care

*   Justice

*   Self-Empathy & Self-Compassion
*   Teaching - Learning
*   Work 

*   etc.

 

 

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Thanks so much.

Edwin Rutsch, Editor

Our Website CultureOfEmpathy.com

Join us on Facebook Center for Building a Culture of Empathy

 

 

#EmpathyCircle Magazine: 8,000+ articles of the latest #empathy news from around the world!  http://bit.ly/EmpathyNews 

 

Brenda Robinson's curator insight, May 13, 2015 9:52 PM

Hon. Liz Sandals: Introduce a new course called "COMPASSION" for Grade 1 and Grade 12. https://www.change.org/p/hon-liz-sandals-introduce-a-new-course-called-compassion-for-grade-1-and-grade-12

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Fostering empathy for wildlife | Seattle Aquarium

Fostering empathy for wildlife | Seattle Aquarium | Empathy Circle Magazine | Scoop.it
Research shows that encouraging and developing empathy for animals in children is an important motivator toward action on the animals’ behalf. Employing empathy framing allows visitors to see animals as unique individuals worthy of care and conservation.

 

Therefore, we’re working to enhance exhibits, develop curriculum and other teacher resources, offer empathy fellowships, hold biennial empathy conferences and design an innovative outreach vehicle to expand our empathy reach beyond the Aquarium. Staff at the Seattle Aquarium also offer empathy workshops around the country to help other aquariums and zoos incorporate empathic learning into their institutions.

RESOURCES 

 

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6 Tips for Building Empathy

6 Tips for Building Empathy | Empathy Circle Magazine | Scoop.it
Design thinking and empathy go hand in hand. Empathizing with customers is the only way to understand their needs and challenges, and devise ways for your products, services and projects to address them. In other words, empathy is great fodder for innovation.

Sound simple enough? In theory, it should be. But figuring out how to empathize with customers doesn’t come naturally to every team. Interacting with customers in their own environment can be uncomfortable and time-consuming. It might mean embracing skills you don’t often use.

Here are some techniques that can help you get the most from your efforts to engage:

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The Science of Evil and Variations in Empathy: What is your empathy level?

The Science of Evil and Variations in Empathy: What is your empathy level? | Empathy Circle Magazine | Scoop.it
Simon Baron-Cohen's new book describes empathy and evil. Evil comes from empathy erosion and "turning people into objects." He gives graphic examples of this kind of evil throughout the book, from  sadistic cruelty by soldiers in the Democratic Republic of Congo to the criminal in a supermarket line who robs a woman's ring, taking her finger with him.

What I liked about the book was the descriptions of different levels of empathy. 

Darcia F. Narvaez Ph.D.

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Books That Teach Kids About Empathy 

by Bill Grace,

 

Empathy is perhaps the most important thing children can learn from books, other media as well, but especially books. The ability to put yourself in someone else’s position, see how they think, and feel what they feel is a necessary part of moving through the world with kindness, awareness, and grace. Books are uniquely suited to helping children learn empathy because of the closeness a reader feels to the character they are reading about.

 

Readers don’t just see what characters do, they bear witness to those characters’ innermost thoughts and emotions. Sharing someone else’s journey that intimately changes the way you see the world and the way you interact with people who are different from you. Here are some books you can share with your kids to teach them empathy!

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Rosa Zubizarreta: OMAH (Opening Minds and Hearts). Skill-building for Heart-Opening Conversations with Empathy Circles & Dynamic Facilitation

Rosa Zubizarreta: OMAH (Opening Minds and Hearts). Skill-building for Heart-Opening Conversations with Empathy Circles & Dynamic Facilitation | Empathy Circle Magazine | Scoop.it

A group of us met in a home in Berkeley, California for a Potluck and a private workshop facilitated by Rosa Zubizarreta.  Rosa presented her workshop "OMAH" (Opening Minds and Hearts).  Skill-building for Heart-Opening Conversations includes Empathy Circles and Dynamic Facilitation.  

Attending were some members of the Empathy Tent Team, local friends of Rosa's and members of the Mindful PeaceBuilding Sangha. There were 14 participants.

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Finding Community, Empathy Online In An Era Of Rage | Here & Now

Finding Community, Empathy Online In An Era Of Rage | Here & Now | Empathy Circle Magazine | Scoop.it
The online world can be isolating — and it can even contribute to rage, depression and extremism.

But technology and the web can also be used to foster community, understanding and even spirituality. Professor Jamil Zaki says that while popular platforms like Facebook and Twitter are programmed to amplify people’s weaknesses like vanity and fear, there are places online designed to encourage connection and empathy.
 
Zaki authored a book on the subject, "The War For Kindness: Building Empathy in a Fractured World," and teaches an undergraduate class titled "Becoming Kinder." His article "The Technology of Kindness" appeared in Scientific American.
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Be Immersed in Empathy

Be Immersed in Empathy | Empathy Circle Magazine | Scoop.it
I‘m so happy to introduce Experience Empathy, a new way of exploring trust and transparency among Empathy and its customers and partners. It is a great opportunity to get to know Empathy.co up close, but Experience Empathy also is the best starting point for building reliable and trustworthy relationships.
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Empathy for the Future

Empathy for the Future | Empathy Circle Magazine | Scoop.it

Towards a global empathetic culture
The fate of our world and species might depend on our capacity to create a desirable vision for humanity’s future. It is easier said than done. Countless projects aim at creating alliances, cultivating awareness and unity, and yet we seem to escape the possibilities to rally behind a single unifying project.

 

Somehow, we need to find a way to create unity in a world where divide and rule is the norm. Boundaries have a crucial role to play in defining who we are. They help us construct a sense of self, which occurs through the process of differentiation, which defines ‘us’ versus ‘them’. While categorising might seem undesirable to reach unity, it is, in fact, an essential process of identity construction.

 Alexandre Lemille

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#20 UX & Product Meetup

#20 UX & Product Meetup | Empathy Circle Magazine | Scoop.it

Hey UX & Product friends!
The next meetup is just around the corner!
You can look forward to these talks:
1. Edwin Rutsch, remotely from California:
How to build a culture of empathy? (30 min)

 

 

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Temple students use VR for empathy training 

Temple students use VR for empathy training  | Empathy Circle Magazine | Scoop.it
All Temple University students are now able to access empathy training virtual reality simulations in the Loretta C. Duckworth Scholar’s Studio, located in Charles Library. The simulations depict a first-person view of experiencing homelessness and caregiving simulations both as a nurse and patient.

These types of simulations were first introduced to students several years ago when the Health Sciences Library began working with the VR simulation company Embodied Labs to try and incorporate virtual reality simulations into the nursing curriculum, said Jordan Hample, an academic information technology support technician at the studio. 
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Film teacher changing lives with short film about 'Empathy'

Film teacher changing lives with short film about 'Empathy' | Empathy Circle Magazine | Scoop.it


Mason learned that empathy is key to healthy relationships between teachers and students. A few years later, "Empathy" became the name of a short film produced by his students. The film focuses on the volatile relationships between teachers and students.

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The Measurement of Empathy and Its Efficacy in Psychotherapy

The Measurement of Empathy and Its Efficacy in Psychotherapy | Empathy Circle Magazine | Scoop.it
The purpose of the research is to:
  • 1) to test whether psychotherapy including immediate feedback of empathy data is more efficacious than therapy without such an exchange of data,
  • 2) to measure the degree of accuracy of therapist's empathy and its relationship to the patient's estimate of the therapist's empathy.



Description


Objective: To develop and evaluate a feedback method for measuring and increasing therapists' empathic accuracy and reducing empathic errors in psychotherapy.

 

Method: Sixteen (16) patient-therapist pairs were randomly assigned to intervention and control groups. All patients rated their own functioning using the GAF (Global Assessment of Functioning) and predicted the accuracy with which their therapists would estimate their ratings.

 

Therapists rated the patient's GAF, predicted the patients' ratings of their own GAFs, and rated their confidence in their own predictions. In the intervention condition, therapist and patients discussed the previous session's ratings for a few minutes of the therapy session.

 

Results: Intervention therapists showed greater empathic accuracy relative to controls on our empathy measure (t(14) = 2.69, p < .01) and increased empathy over time on the Barrett-Lenard Empathy subscale (t(32) = 3.21, p < .01). We also found significant effects on errors related to perceived accuracy of therapist empathy. 

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Project brief for Measuring Empathy Collaborative Assessment Project | InformalScience.org

Project brief for Measuring Empathy Collaborative Assessment Project | InformalScience.org | Empathy Circle Magazine | Scoop.it
Description: 
Three accredited zoos and aquariums in the Pacific Northwest are collaborating on a project aimed at developing tools to assess program effectiveness in encouraging children's empathy towards animals. This short briefing paper outlines the team's initial work to
  • 1) gain a shared understanding and definition of the construct (empathy towards animals) and how it develops during childhood, and
  • 2) review existing research on the link between empathy and beneficial action towards wildlife, and
  • 3) summarize research findings on best practices towards encouraging empathy.

 

 

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Seattle Aquarium is hiring three full-time empathy fellows  

Seattle Aquarium is hiring three full-time empathy fellows   | Empathy Circle Magazine | Scoop.it

Seattle Aquarium is hiring three full-time empathy fellows to join the community engagement (CE) team. Empathy fellows will have opportunities to learn about local marine life and conservation efforts, develop personal and professional goals, and become effective educators, facilitators and advocates for marine conservation, empathy and their communities. Fellows will culturally and linguistically reflect the community in which they will be working.  

Throughout the course of a year, as part of the grant-funded Expanding Empathy for our Marine Environment program, the empathy fellows will research, implement and present on individual empathy community action projects (ECAPs) in order to apply all that they have learned to a real-world marine-conservation-related issue that impacts themselves and their community.   

Empathy fellows will also support the marine education outreach programming the Community Engagement team provides to our Connections partners in the role of outreach educators, delivering empathy-based marine conservation programming within historically marginalized communities in the Salish Sea region. The empathy fellowship will begin in 2020 and follow a one-year cohort model with up to three fellows per year, with each fellow providing empathy programming within their communities.   

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Why is empathy an indispensable trait of a leader?

Why is empathy an indispensable trait of a leader? | Empathy Circle Magazine | Scoop.it
We have a chance as leaders to better understand our employees’ arguments


Empathy, supported by active listening, allows above all a much better and more accurate understanding of the other person. As a result, we have a chance as leaders to better understand our employees’ arguments and thinking. This has a positive effect on the quality of decisions taken and a broader cause-and-effect analysis. This, in turn, translates into building the authority of the leader and the conviction among employees that they are actually heard.

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Why digital empathy matters to government

Why digital empathy matters to government | Empathy Circle Magazine | Scoop.it
Why empathy? And why now?
Empathy is all about placing yourself in the shoes of another person to understand their predicament or specific set of circumstances. To achieve this, government agencies need to gain a better understanding of their citizens.

While the government knowing more about you may sound a little scary from the citizen’s perspective – as with any exchange of data, if the end-user can understand and see the benefits of what they are sharing and why, they will be supportive. Governments must show they are adapting to deliver services when and how citizens need it, rather than disappointing them with bureaucracy and inflexible processes.
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How To Encourage Workplace Empathy Without Crossing Individual Boundaries: 15 Proven Strategies

How To Encourage Workplace Empathy Without Crossing Individual Boundaries: 15 Proven Strategies | Empathy Circle Magazine | Scoop.it
Soft skills such as empathy toward one's fellows seem to be a highly overlooked portion of the hiring process. In today's workplace, there are few individuals that consider being empathetic toward others as in many situations, empathy is seen more as a weakness than a strength. However, the ability to experience the feelings of others and commiserate with them is uniquely human.

As a modern workplace, encouraging empathy without overstepping boundaries is an admirable pursuit. To help workplaces that want to promote the feeling of compassion, 15 members of Forbes Communications Council share the strategies that help their organizations encourage understanding while still respecting individual boundaries.
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Free Active Listening Training Activity

Free Active Listening Training Activity | Empathy Circle Magazine | Scoop.it
Feel free to use this Active Listening training and workshop game activity in your own training sessions. Great for communication skills and team building.

Benefits of This Active Listening Training Activity

We provide below a free active listening training activity that you can use during your training courses.

 

The idea that we have only one mouth but two ears and that is because we should listen twice as much as we speak, holds true. We are often so anxious to speak that we do not actively listen.

This is a simple free active listening training activity to run that is useful with any communications training, team building training, or management training.

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How To Practice Active Listening to Improve Your Relationships

How To Practice Active Listening to Improve Your Relationships | Empathy Circle Magazine | Scoop.it
What is Active Listening?
Active listening is more than sitting quietly on the receiving end of a loved one’s words. It involves thoroughly engaging your mind in the conversation, being curious about what the other person is saying, and holding back from offering advice or observations.


Active listening isn’t passive, and it can be tough to master at first, but once you begin to practice this technique, you will notice that your relationships with others feel more connected and intimate.

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Empathy - Thich Nhat Hanh

Empathy - Thich Nhat Hanh | Empathy Circle Magazine | Scoop.it
“When you plant lettuce, if it does not grow well, you don't blame the lettuce. You look for reasons it is not doing well. It may need fertilizer, or more water, or less sun. You never blame the lettuce. Yet if we have problems with our friends or family, we blame the other person. But if we know how to take care of them, they will grow well, like the lettuce. Blaming has no positive effect at all, nor does trying to persuade using reason and argument. That is my experience. No blame, no
reasoning, no argument, just understanding. If you
understand, and you show that you understand, you can love, and the situation will change”
― Thich Nhat Hanh
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Animal Therapy Can Help Your Relationship With Humans

Animal Therapy Can Help Your Relationship With Humans | Empathy Circle Magazine | Scoop.it

How this form of treatment can facilitate good relationships.

"How animal therapy improves human relationships

When you’re working with an animal and you’re learning to be empathetic for the creature, it can help you develop a heightened sense of empathy for other human beings as well. You remember how loving you are towards the animal and can transfer that to your friendships or other interpersonal relationships.

 

Animals are fully invested in their relationship with humans, so it offers a different form of companionship than that of which you’d have with other people. There’s no risk of being rejected with animals and they’re fully there to offer support, so you can practice your social skills when you work with your pet therapy animal without fearing rejection or other unpredictable responses. After doing animal therapy, your social skills and quality of life will improve."

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Study Finds No Link Between Testosterone Levels and Reduced Cognitive Empathy

Study Finds No Link Between Testosterone Levels and Reduced Cognitive Empathy | Empathy Circle Magazine | Scoop.it
A new study contradicts the hypothesis that higher testosterone levels are the reason for impaired cognitive empathy in autism spectrum disorder.

The research, which involved nearly 650 men, found no association between testosterone and cognitive empathy, the capacity to read the emotions of others, a trait that is characteristically impaired in people with autism.

The findings are published in the journal Proceedings of the Royal Society B: Biological Sciences.

“Several earlier studies h
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Empathy Day : 22 January 2020

Empathy Day : 22 January 2020 | Empathy Circle Magazine | Scoop.it

What is empathy?
Empathy is our ability to understand another person and feel their emotions. It's a force for change because it makes us want to help people. 

Empathy Day helps us understand each other better by using books to step into someone else's shoes. When you read, your brain reacts as it would to real events. This makes books the perfect empathy boosting vehicle. Train your brain with stories!

What can I do on Empathy Day?

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Promoting Empathy in Our Kids (And in Ourselves)

Promoting Empathy in Our Kids (And in Ourselves) | Empathy Circle Magazine | Scoop.it
Empathy is an emotion that stems from understanding what another person might be feeling, and then feeling that same thing (or something similar). The first requirement—the ability to understand what another person might be thinking or feeling—is something that develops slowly; it starts in infancy and continues into the preschool years.

 

First, babies gain the ability to understand that people have intentions that typically guide their actions. We see evidence that infants can act based on inferring another’s intention by about 14 to 18 months.

 

( a common misunderstanding of empathy)
Vanessa LoBue, Ph.D.

 

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Research Says Painkillers Block Ability to Feel Empathy

Research Says Painkillers Block Ability to Feel Empathy | Empathy Circle Magazine | Scoop.it
A new study now warns people from taking paracetamol before having an emotional conversation, stating that it blocks a person’s ability to empathise.

According to a report published in Daily Mail, the popular painkiller blunts physical pain by reducing the flow of chemicals that is responsible for making nerve endings sensitive. However, the new study finds that the chemicals keep on circulating in regions of the brain that control empathy and compassion.
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