Learning experience design uses human-centered strategies and tools to develop empathy for a target audience or any group you are trying to understand. The empathy map, borrowed from user experience design, is an ideal tool for going deeper into the world of the people in your ecosystem. The concept comes from Dave Gray and his company XPLANE and is part of their human-centered design toolkit. This and other tools are explained in the book Gamestorming.
Via Edumorfosis, juandoming
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