"Using a few simple tweaks to body language, Harvard researcher Amy Cuddy discovers ways to help people become more powerful."
TIME Game Changers, March 19, 2012
Body language affects how others see us, but it may also change how we see ourselves. Social psychologist Amy Cuddy shows how “power posing” -- standing in a posture of confidence, even when we don’t feel confident -- can affect testosterone and cortisol levels in the brain, and might even have an impact on our chances for success.
Amy Cuddy’s research on body language reveals that we can change other people’s perceptions — and even our own body chemistry — simply by . . .
The limbic brain plays a key role in all nonverbal communication.
Bovee & Thill's Online Business Communication Magazines's insight:
"You can observe the limbic brain in action throughout the global workplace:
An employee spots a friend and immediately her eyebrows raise and her eyes widen in recognition, a team-member reacts to distressful news by caving in his upper body and lowering his head, the winner of a conference door prize touches the base of her neck in surprise and delight, an executive’s lips compress when pressured to answer an unwelcome question. All of these nonverbal responses can be seen whether you are in Sao Paulo, Singapore or San Francisco."
You are in a foreign country, and don't speak the language.
Bovee & Thill's Online Business Communication Magazines's insight:
You are in a foreign country, and don't speak the language. You order something indecipherable off the menu, and when the waiter brings you a plate of delicious noodles, you smile and make an OK sign at him with your thumb and forefinger linked in a circle. He then picks up the dish and throws it in your lap.
What happened? Welcome to the wonderful world of international hand gestures, where nothing is quite as it seems. . .
A fascinating line of research has looked at how body posture, specifically "power poses," can be used to build a sense of strength and confidence in social situations.
The results suggest that a very simple strategy can increase your confidence in stressful situations such as job interviews, negotiations, or when meeting new people. . .
According to positive psychologists, saying "thank you" is no longer just good manners, it is also beneficial to the self.
To take the best known examples, studies have suggested that being grateful can improve well-being, physical health, can strengthen social relationships, produce positive emotional states, and help us cope with stressful times in our lives.
Created by Bovee and Thill, the authors of the best-selling college textbooks in business communication for more than 25 years, and the recognized leaders in social and electronic media.
The teaching of business communication is undergoing a transformation because of six dramatic changes that are explained in this video.
These factors shape a different workplace in the 21st century and require students to learn new and better ways to communicate.
For example, the trend away from the old communication model as a monologue, as in a typical sales letter, to the new communication model as a dialogue, such as on Facebook business page, is not a fad. It's a fundamental shift in the way we communicate. Companies are no longer in control of their messages and must adapt to a world in which customers and other stakeholders demand to participate in and influence the conversation.
Meetings can be like torture chambers. But they don't have to be. Web conferencing company SalesCrunch has created a guide to meetings.
It's gathered the data from its management software, which tracks things like if people are really paying attention (looking at the screen or not), and if follow-up materials are opened. . .
Bovee & Thill's Online Business Communication Magazines's insight:
Saying no is indeed a major challenge for most people. Anyone who suffers from the stress that comes from over commitment can get help themselves by following these simple strategies for saying no. . .
Are you looking for a textbook with the perfect balance of timeless principles and cutting-edge practices? Excellence in Business Communication, 10th Edition, offers this perfect balance, because it helps students master the fundamentals of professional communication while also preparing them for the broader expectations they'll encounter in today's workplace. This video takes you step-by-step through the 30 elements included in this text that will help you become a better business communication instructor.
Excellence in Business Communication has been used by over 2 million students to help them master essential skills for succeeding on the job. This tenth edition extends that tradition by offering an unmatched set of tools that simplify teaching, promote active learning, and stimulate critical thinking
Bovee and Thill launched a unique author blog that helps business communication instructors spend less time preparing and more time teaching.
The original articles that help instructors focus their teaching to help their students’ learning be more efficient and effective.
Articles discuss a wide variety of topics, including new topics instructors should be teaching their students, resources instructors can use in their classes (including immediately downloadable PowerPoints), solutions to common teaching challenges, and great examples and activities instructors can use in class.
Here's a trick question. What do you hear right now?
If your home is like mine, you hear the humming sound of a printer, the low throbbing of traffic from the nearby highway and the clatter of plastic followed by the muffled impact of paws landing on linoleum — meaning that the cat has once again tried to open the catnip container atop the fridge and succeeded only in knocking it to the kitchen floor. . .
Say "no" the wrong way, and you'll lose a client for life. How to avoid that.
Bovee & Thill's Online Business Communication Magazines's insight:
I recently addressed a group of customer-service representatives at a conference, and near the end of my speech, I joked that these must be good times for English majors.
As someone who reads a boatload of rejection letters every day, I explained, I've noticed that they're getting a lot more creative.
"Someone needs to write those letters," I added.
A man in the back of the room laughed out loud. Later, he approached me and identified himself as a high-level executive for an airline.
"Chris, you're right," he told me. "We are hiring more English majors. We want our rejection letters to look good!" . . .
Sheryl Sandberg, COO of Facebook, talks about the importance of communication in scaling one's own career and business relationships."
Bovee & Thill's Online Business Communication Magazines's insight:
Sandberg recommends that rather than stating opinions as facts, managers state beliefs and the facts that support it, and encourage others to do the same, as a tool to encourage better information sharing. She also encourages everyone to take full responsibility for their actions, and to make them personal, stating that this ownership is a crucial building block at all stages of one's career. . .
People are always smiling, especially in groups, but it doesn't just signal that they're happy, far from it. We use smiles for specific social purposes because they can send out all sorts of signals that can be useful for us.
Here are ten ways smiles can be used to our advantage by sending out messages about our trustworthiness, attractivity, sociability, and more. . .
"In real life, horrible bosses don’t have to go to extremes, or even say a word, in order to demean, intimidate or discount employees. An eye roll, a smirk, a “whatever” shoulder shrug, an expression of disgust or contempt – all of these send their own clear signals."
Bovee & Thill's Online Business Communication Magazines's insight:
From the results of a recent survey of over 200 business professionals, here are the top twelve body language behaviors of less-than-ideal bosses.
You may not be a “horrible boss,” but you sure look like one when you do the following: . . .
Ron Gutman reviews a raft of studies about smiling, and reveals some surprising results. Did you know your smile can be a predictor of how long you'll live -- and that a simple smile has a measurable effect on your overall well-being?
Bovee & Thill's Online Business Communication Magazines's insight:
Ron Gutman reviews a raft of studies about smiling, and reveals some surprising results.
Did you know your smile can be a predictor of how long you'll live -- and that a simple smile has a measurable effect on your overall well-being?
Prepare to flex a few facial muscles as you learn more about this evolutionarily contagious behavior. . .
Are you covering the right topics for your course to be considered up to date? For example, are you giving adequate coverage to social media and electronic communication? Find out now if your course measures up.
Business communication is undergoing dramatic change. Discover the 33 keys to teaching a modern business communication course, so that your students will be prepared for today's challenging workplaces.
"If you find yourself in that same predicament, consider these tips for a straightforward conversation that helps you break through that wall of hard feelings and misunderstandings."
Bovee & Thill's Online Business Communication Magazines's insight:
I wish had the proverbial nickel for every participant in one of my sessions who has approached me after the program with a comment that began, “Have you got a minute for a question?
My boss and I just don’t get along. We need to have a conversation, but he/she…” From there, the story and details diverge . . .
The idea that when people talk, a look to the right means they are lying, is debunked in a new study.
Bovee & Thill's Online Business Communication Magazines's insight:
Conventional wisdom has it that when people talk, the direction of their eye movements reveals whether or not they're lying.
A glance up and to the left supposedly means a person is telling the truth, whereas a glance to the upper right signals deceit. However, new research . . ..
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Learning how to read a room is incredibly difficult.
Yet we've all seen people who can do it, who manage to sense how people relate to each other, and use it to get things done. . .