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Scoop.it!
How to have great conversation. Learn the 12 rules to great conversation and improve your social skills. 
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Scoop.it!
There are a lot of ways to figure out what's churning in someone's brain -- you just have to know what to look for. Though there aren't any universally dependable signs, a combination of signals may give a person away. But no matter what, there's always room for error. . .
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One of the most valuable things my father ever told me was that it pays to be nice. That’s how he established connections and networked, maintained a social life, and earned fat tips as a New York City cab driver in the late sixties and early seventies. If I always kept my friendly disposition, he said, I’d excel professionally and personally.
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The message from recruitment agencies, employer surveys and the like is familiar, loud and clear: you must be an outstanding communicator if you want to get to the top of your profession. . .
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Have you ever been in an organization where communication was not an issue? If so, you're the exception rather than the rule. Large organizations in particular have always struggled with the challenges of communications. In fact, the concept of span of control — a decades-old organizational design principle — was derived originally from communications research analyzing supervisors' interactions with various numerical sets of subordinates. For example, . . .
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Take this test to see how well you communicate, then use our tools and strategies to improve your communications skills.
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Some things should never be said. Here, how to avoid putting your foot in your mouth—and what to say instead. . .
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In a volatile world, anxiety and uncertainty make people a little testy. Cranky people can drag everyone else down by spreading negativity and sowing seeds of doubt just when leaders need commitment. And when everyday crankiness is exacerbated by performance problems, then the merely grumpy can become disgruntled former employees out to do damage to the team. . .
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I recently had a conversation with a client of mine who is an international niche expert in his field and very academic, but may not be as comfortable in other aspects of business, such as the ability to communicate and connect with others. We discussed the importance of communicating with his own clients and what he portrays when conversing with them. I reminded him that the way he interacts with clients and represents himself reflects on his brand and ability to garner business. . .
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This infographic uses a chart and diagram to explain Robert Plutchik's: Psycho Evolutionary Theory of Basic Emotions.
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Here's how to pass the hours during a meeting you shouldn't have attended -- but did. Via Barb Jemmott
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You can learn a lot from how people email, text, or chat online, just as you can read their voice and body language. Via Barb Jemmott
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When people speak, do you listen? How much of what's communicated do you internalize?
Recently, I was talking to someone who was not very present in the conversation. Even though she would nod and say "Yeah" the whole time we communicated, her follow-up comments would reveal she wasn't listening 100%.
For example, there was a point when I talking about A, but she kept replying to me as if I was saying B. Via Martin Gysler
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Ever wonder what it would be like to remain quiet for an entire week? Not just less talking. I mean no talking. Total silence. It’s a bit scary, no? Well, I just completed such a week. I recently had throat surgery, and a week of total silence is what the doctor prescribed for convalescence. Problem is, besides being a big talker, I also do a lot of talking for a living, so this was doubly challenging. . .
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Learn every gesture and body language cue in one video. Eye, hand, leg, arm, and mouth gestures are completely covered. Gestures and Body Language . . .
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Strategies for improving listening skills include paying attention to body language, focusing on word choice and listening to the tone of the words. Notice changes in the way a person speaks to improve listening skills with advice from a business management consultant in this free video on listening skills. . .
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From
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But the reality is, when we let conversations take on this tenor – especially at the office – everyone looks bad, and everyone loses. The real enemy is not your conversational counterpart, but the combat mentality itself. And you can defeat it, with strategy and skill. . .
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Consider two scenarios: Company A is a medical device maker that just released a new pacemaker. Its datasheet states that the device could fail once every 90 years. Its competitor, Company B, released its latest version a week before.
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Business depends on communication, and communication is a two-way street. Not only do we need to develop the skill not just of making ourselves understood clearly and accurately, but we need to return the favor and put some effort into understanding the other person. . .
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How do you start a casual, social conversation with an American co-worker? What kinds of topics are OK/not OK to talk about? How should I answer when someone asks, "How was your weekend?" . . .
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Most leaders agree that effective collaboration is more important than ever in today’s turbulent business environment. But the collaboration so critical to organizations is being blocked by internal power struggles, by a lack of unified goals and rewards, by a self-preservation instinct that results in information hoarding — and, perhaps surprisingly, by the body language of leaders. . .
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Building a business is all about building relationships, and one of the most important elements of a relationship is effective communication. Communication doesn’t happen unless both parties practice the art of effective listening. Check to see if you are practicing the key disciplines of listening, . . .
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Meetings are a great opportunity to present your ideas and become engaged in the decision-making process. Meetings often involve open-ended discussion among different types of people. For this reason, there is no easy formula that will guarantee success. Instead, you need to develop a range of skills and techniques that will help you express your ideas clearly and tactfully. . .
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Listening is one of the key ingredients of the most successful performers and the downfall of poor performers. This good article provides 6 tips to help you become a better listener. Via Daniel Watson
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Your body language will always match your beliefs and thoughts. Therefore, if you are giving a presentation that is hard for you to deliver because it contains bad news or news you feel people won't agree with, you absolutely . . . Via playalongjon
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