Teaching Interpersonal Communication in a Business Communication Course
14.9K views | +2 today
Follow
Teaching Interpersonal Communication in a Business Communication Course
An online magazine by Bovee & Thill, authors of the leading textbooks in business communication and business writing, published by Pearson, featuring resources about interpersonal communication. For more information about Bovee & Thill texts and their exclusive, superior coverage of interpersonal communication, visit http://boveeandthillbusinesscommunicationblog.com. For instructor examination copies, go http://blog.businesscommunicationnetwork.com/texts. To find your local sales representative, go to http://www.pearsonhighered.com/educator/replocator. To contact the authors, send an email to hotline@boveeandthillbusinesscommunicationblog.com. To get a free Comprehensive Guide to Business Communication Instructional Resources, visit http://blog.businesscommunicationnetwork.com/resources. Subscribe to a free weekly newsletter of new posts to all 11 of Bovee & Thill's Online Magazines: http://sco.lt/8kgeVV.
Your new post is loading...
Your new post is loading...
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

Nine Smart Negotiating Tips Selena Rezvani Just Gave LinkedIn Employees

Nine Smart Negotiating Tips Selena Rezvani Just Gave LinkedIn Employees | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

Negotiating is tough.


But if you want to make it to the top, you must learn how to do it effectively, says career expert and author Selena Rezvani, whose latest book is Pushback: How Smart Women Ask — and Stand Up — for What They Want. . .

more...
No comment yet.
Rescooped by Bovee & Thill's Online Business Communication Magazines from Business Improvement
Scoop.it!

How to Plan the Perfect Meeting

How to Plan the Perfect Meeting | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

There is much more to conducting a successful meeting than simply preparing an agenda, issuing invitations to those you want to attend and make a contribution, and turning up on the day.


A successful meeting requires effective planning, and a key element in that planning, is organising the logistics that provide the framework in which a successful meeting can be conducted.

 

This good article, explains the importance of the logistical element of any meeting, and it offers tips on what needs to be planned for each of the four phases of any meeting, to ensure overall meeting success. . .


Via Daniel Watson
more...
Hanna Jung's comment, May 17, 2012 11:41 PM
Thanks for a useful post!!
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

Cultivating Charisma: How Personal Magnetism Can Help (or Hurt) You At Work

Cultivating Charisma: How Personal Magnetism Can Help (or Hurt) You At Work | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

FAST COMPANY: So what is the myth of charisma and where did it come from?


OLIVIA FOX CABANE: It came from the Greeks, who coined the word as “gift of grace.” They believed it was a divine gift. The myth is that charisma is not innate. What scientists have actually discovered--like many other myths they busted this one--is it’s actually a social skill, which like many others is learned. But this happens so early in life that by the time these charismatics get to adulthood, it all seems to be natural. . .

more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

Two Facts about Body Language That Will Change Your Next Conversation

Two Facts about Body Language That Will Change Your Next Conversation | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

Extroverts inevitably have an easier time in business.


But a new book, The Charisma Myth: How Anyone Can Master The Art And Science Of Personal Magnetism proves just how huge an impact charisma has on one's success.


Its author Olivia Fox Cabane, who has taught Stanford, MIT and Berkeley business school students on the topic, recently spoke with Fast Company's Arnie Cooper about what she's found in her years of scientific research and teaching on the topic. . .

more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

Sherry Turkle at TED: Connected, but Alone?

Sherry Turkle at TED: Connected, but Alone? | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

As we expect more from technology, do we expect less from each other?


Sherry Turkle studies how our devices and online personas are redefining human connection and communication -- and asks us to think deeply about the new kinds of connection we want to have. . .

more...
No comment yet.
Rescooped by Bovee & Thill's Online Business Communication Magazines from businesscommunication
Scoop.it!

Gauge Response Time and Listen for Word Fillers to Detect Lying Over the Phone

Gauge Response Time and Listen for Word Fillers to Detect Lying Over the Phone | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

Have you ever felt like a customer service rep or friend was lying to you over the phone? It's hard to detect deception without visual cues, but Psychology Today suggests it's not impossible if you listen closely for for a few specific words. . .


Via Andrea Stone
more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

The 9 Types of Collaborators

The 9 Types of Collaborators | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it
more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

Meetings Are Stand-Up Jobs

Meetings Are Stand-Up Jobs | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

Stand-up meetings are part of a fast-moving tech culture in which sitting has become synonymous with sloth.


The object is to eliminate long-winded confabs where participants pontificate, play Angry Birds on their cellphones or tune out.

more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

Speaking Up Is Hard to Do: Researchers Explain Why

Speaking Up Is Hard to Do: Researchers Explain Why | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

Ever felt like an idiot in a meeting at work or clammed up at a cocktail party? New research from Virginia Tech shows that many people are actually less intelligent in small group settings


The phenomenon seems more common in women and people with higher IQs, the researchers found.

more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

Look Who's Talking: The Rise of Video Calling Around the World

Look Who's Talking: The Rise of Video Calling Around the World | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it
more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

How to Exit a Conversation and Leave a Killer, Lasting Impression

How to Exit a Conversation and Leave a Killer, Lasting Impression | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

Professional conversations are a lot trickier than they first appear. Most of us worry about what we're going to say to keep the conversation interesting, but the beginning and ending are what makes or breaks it.


It's true, the beginning is important — the greeting, the handshake, the "How are you" or "How do you know so and so?" But the end of the encounter is trickier since whatever feeling is achieved by the end will, ultimately, determine how you're remembered. It's the last impression in your companion's mind. . .


more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

A Simple Boost for Social Confidence

A Simple Boost for Social Confidence | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

An easy self-affirmation exercise helps reduce social insecurities for at least two months.

more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

Authentic Leadership Means Eliminating Buzzwords

Authentic Leadership Means Eliminating Buzzwords | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

If you have been in the professional world for more than a year, you have probably heard something like this a million times:


“My leadership philosophy is to optimally leverage the passions of my people such that at the end of the day we maximize employee engagement to get them to think outside the box and synergistically drive value-added activities in a profit-maximizing way that is a win-win for our people, our shareholders, and our customers.”


It sounds great. It is polysyllabic. It uses words with long definitions. I have only one question: what the heck does it mean? . . .

more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

What's the Biggest Problem at Work? No One Communicates

What's the Biggest Problem at Work? No One Communicates | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

Keeping employees in the dark is the most common management mistake, according to a new poll.


A survey by staffing firm Accountemps shows that 41 percent of chief financial officers believe a lack of communication between staff and management is the most frequent misstep companies make in managing their employees. . .

more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

If You’re Constantly Avoiding Criticism, You’ll Never Amount to Anything

If You’re Constantly Avoiding Criticism, You’ll Never Amount to Anything | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

I spend a lot of time talking about BIG wins (like salary negotiation) instead of incremental cutbacks on lattes or paper towels.


The “big win” mentality is how hundreds of my students have landed their dream jobs, dug out of debt, and outperformed their peers in countless situations. . .

more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

Please Read This Story, Thank You

Please Read This Story, Thank You | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

Listen to the conversations around you — colleagues at the office, customers in the coffeehouse line, those who serve you, those you serve, the people you meet each day. "Give me a tall latte." "Hand me that hammer." "Have a good one."


Notice anything missing? The traditional magic words "please" and "thank you" that many people learn as children appear to be disappearing. . .

more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

"What Time Is the 3 O’Clock Parade?"

"What Time Is the 3 O’Clock Parade?" | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

Walt Disney World calls its workers, from actors in Goofy outfits to laundry workers, “cast members” to make them feel part of the show. There’s a garbage can every 25 steps, so litter will be tossed rather than dropped. 


These nuggets are part of corporate customer service training offered by Disney Institute, a Florida-based unit of the Walt Disney Co. that has coached thousands of executives and front-line workers from other companies and organizations since 1986. Customers have included Delta Air Lines, IBM, General Motors, Chrysler and even the Internal Revenue Service. . .

more...
No comment yet.
Rescooped by Bovee & Thill's Online Business Communication Magazines from PEOPLE BUILDING
Scoop.it!

Fake It Till You Make it: 10 Ways to Feel Confident (Even When You Aren’t)

Fake It Till You Make it: 10 Ways to Feel Confident (Even When You Aren’t) | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it
Many people’s confidence naturally wavers from day to day, leaving them too timid or confused at just the wrong time.

 

Is your self-confidence natural, or a daily struggle?

 

Many people’s confidence naturally wavers from day to day, leaving them too timid or confused at just the wrong time. Whether you are naturally confident or could use some better eye contact with your life, setting in place a few simple strategies goes a long way to stoke your inner confidence.

 

If you think you’re not especially smart or capable, or that failure is a given no matter how hard you try, you’re right.

 

And if you believe you’re brilliant and can accomplish anything you set your mind to, you’re right.

 

Amplifying your inner confidence is like any other skill you develop; you can do it in a blink. Day by day, step by step, you will get closer to your goals. No one runs a marathon fueled by decision alone.


Via Martin Gysler
more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

10 Proven Strategies of High-Performance Teams

10 Proven Strategies of High-Performance Teams | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it
more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

Don't Fall into These 6 Traps If You Want Meetings to Be Productive

Don't Fall into These 6 Traps If You Want Meetings to Be Productive | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

Years ago, I worked for a manager that was the poster child of buzzwords. He loved slipping “cones of precision” and “silos” and “drill down” and… well, let’s just stop there.


Oh, he also bought one of the first Palm Pilots, so roomfuls of people often sat waiting while he laboriously entered timelines and schedules into his calendar. Yep, he was one of those. . .


more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

How the Mind Counteracts Offensive Ideas

How the Mind Counteracts Offensive Ideas | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

The human mind is always searching for meaning in the world. It’s one of the reasons we love stories so much: they give meaning to what might otherwise be random events.


From stories emerge characters, context, hopes and dreams, morals even. Using simple structures, stories can communicate complex ideas about the author’s view of the world and how it works, often without the reader’s knowledge. . .

more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

Speaking Up Is Hard to Do: Researchers Explain Why

Speaking Up Is Hard to Do: Researchers Explain Why | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

Ever felt like an idiot in a meeting at work or clammed up at a cocktail party? New research from Virginia Tech shows that many people are actually less intelligent in small group settings.

more...
No comment yet.
Scooped by Bovee & Thill's Online Business Communication Magazines
Scoop.it!

How to Spot an Untrustworthy Smile

How to Spot an Untrustworthy Smile | Teaching Interpersonal Communication in a Business Communication Course | Scoop.it

Humans produce about 50 distinct types of smiles, but there's one distinction that really matters: between real and fake.

more...
No comment yet.