A few months back, as part of a training on core values, a member of our team shared with the group that while they wanted to be seen as someone with a high degree of empathy, they very much disliked sympathy.
Their comment made me reflect introspectively on the difference between sympathy and empathy. While I had always thought of them as closely related, I’ve come to realize that is not the case.
Sympathy is most often experienced when we feel bad for someone else, viewing the situation from our own distant perspective. Sympathy isn’t always received positively; this is especially true if the person you are sympathizing with feels you are looking down on them, or taking pity on them. While sympathy is often used in good faith, it can have a negative impact when the person needs you to relate to them, rather than be detached.
Robert Glazer
Via Edwin Rutsch
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