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Scooped by
Trevor Lee @ TravConsult
October 15, 2013 5:57 PM
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Chicago Tribune Chicago's charms surprise Chinese tourism officials Chicago Tribune When Chinese tourism official Hu Xuefan arrived in Chicago for a travel industry summit this week, he came with virtually no image of the city in his mind.
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Trevor Lee @ TravConsult
October 14, 2013 11:45 PM
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Opinion: New wave of Chinese tourists will shun the package tour Travel Weekly UK The first wave of China's outbound tourism, which began from small numbers in 1997, has produced a none-too-friendly image of the typical Chinese tourist.
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Rescooped by
Trevor Lee @ TravConsult
from The Insight Files
October 14, 2013 11:43 PM
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China's tourism is "at the cusp of a multi-decade" boom similar to the trend seen in Japan three decades ago, says ANZ. Chinese travelers, at 83 million in 2012, make up a sizeable group of consumers, so it is understandable that talk of a slowdown in the world's second largest economy could make countries dependent on China tourism receipts a little nervous. Read the full story here: http://www.cnbc.com/id/100938505
Via Tourism Australia
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Rescooped by
Trevor Lee @ TravConsult
from Travel Retail
October 14, 2013 11:43 PM
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Destinations such as Australia, UK and America need to understand how to service the premium traveller, if they want luxury travel business from any of China's one million millionaires. "We simply don't understand how to service the premium traveller," said Thomas, who believes elite Chinese travellers need to experience better human 'software' when they visit the West.
"The Chinese traveller wants to be handled by people who understand their culture, not just language," said China Luxury Travel Network's founder, Lin Xu.
Xu said that there were in reality about 2.7 million US dollar millionaires in China as many exist "under the radar". And it is a group that averages about three foreign trips a year, creating a booming luxury travel demand of up to nine million trips per year.
Millionaires, the rising middle class and brand-conscious aspirational travellers from the mainland account for about 25% of all international luxury brand consumption. Xu told the audience the total spend was about US$102 billion in 2012 with online spend alone worth around US$57 billion. "China is modernizing, not Westernizing". "Affluent Chinese travellers simply won't travel in big groups any more," said Xu. "The key to success will be if travel experiences really suit China's new consumer needs and trends".
Via Jerome Goldberg (JMG-Research / ForwardKeys)
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Scooped by
Trevor Lee @ TravConsult
October 14, 2013 11:42 PM
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Scooped by
Trevor Lee @ TravConsult
October 14, 2013 11:41 PM
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Independent Online Chinese tourists uncivilised?
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Scooped by
Trevor Lee @ TravConsult
October 14, 2013 11:40 PM
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Bangkok Post Quality Chinese tourists benefit Thailand | Bangkok Post: travel Bangkok Post China's new policy of regulating outbound zero-dollar tours will benefit the Thai tourism industry in the long term, as it will help to screen tourist...
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Scooped by
Trevor Lee @ TravConsult
October 14, 2013 11:39 PM
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Chinese top 20 outbound destinations. Sep 23, 2013. In conjunction with the booming Chinese travel market, TripAdvisor today released a list of the top 20 most popular outbound destinations for mainland Chinese travelers.
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Scooped by
Trevor Lee @ TravConsult
October 14, 2013 11:38 PM
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Air travel delays in China are becoming epidemic. According to an article published today in Time, only 18 percent of flights departing from Beijing.
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Scooped by
Trevor Lee @ TravConsult
October 14, 2013 11:38 PM
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Dan Levin wrote a compelling piece for the New York Times about Chinese tourists. The reports are in and it's now official: the Chinese spend.
Price is a major factor in travel decisions for Chinese travelers, according to a recent publication by Cornell University's Center for Hospitality Research, which also studied the Chinese tourist's preferences in destinations, activities and accommodation.
Via Roland Schegg
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Scooped by
Trevor Lee @ TravConsult
October 14, 2013 10:07 PM
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Hotels should focus on attracting Chinese travelers online with translated websites, internationally accepted payment platforms, and culturally appropriate marketing content. Is your hotel website optimized for engaging Chinese travelers? Here are the top four things you should look for:
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Scooped by
Trevor Lee @ TravConsult
October 14, 2013 10:01 PM
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Chancellor unveils plans to make it easier for Chinese travellers to visit the country (UK set to relax Chinese visa rules: Chancellor unveils plans to make it easier for Chinese travellers...
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Earlier this month we launched our Skift Trends Report subscription service, and as part of that, the first report “Rise of the Chinese Independent Traveler” is most definitive report ever done covering what the next generation of Chinese travelers want from their experience. While outbound travel for Chinese mainland citizens is still dominated by group tours that often bus the tourists from city to city, its growth is slowing when compared to the meteoric rise of independent tourism. Fully independent outbound tourism is growing even faster than foreign travel in general, and the market is still in its infancy. This trend goes hand-in-hand with a demographic sea change for China: a second generation of affluent consumers coming of age.
Via Roland Schegg
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Scooped by
Trevor Lee @ TravConsult
October 14, 2013 11:44 PM
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Photos of the Great Wall of China covered in tourists as thick as ants on a forgotten picnic treat often causes laughter over the plight of the domestic Chinese tourist.
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Rescooped by
Trevor Lee @ TravConsult
from Travel Retail
October 14, 2013 11:43 PM
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A recent survey by FT China Confidential shows the wealthiest 26 per cent of outbound tourists spent an average of Rmb32,628 ($5,241) on their most recent overseas trip, with shopping accounting for almost half the total spend (Rmb15,699). Furthermore, this cohort of 21m travellers, which we expect to grow significantly in the coming years, plans to spend an average of Rmb43,770 ($7,032) on their next overseas trip this year, representing a 34 per cent increase on their most recent trip. So, if the outbound trips of China’s high-flying consumer cohort materialise as planned, a total of roughly US$160bn may be spent, according to the survey of 1,227 consumers in ten first- and second-tier Chinese cities by China Confidential, a research service of the Financial Times.
Via Jerome Goldberg (JMG-Research / ForwardKeys)
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Rescooped by
Trevor Lee @ TravConsult
from Travel Retail
October 14, 2013 11:42 PM
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A record 1 billion tourists crossed international borders in 2012, and Chinese travelers are becoming a bigger and bigger part of it. Outbound tourists rose from 16.6 million in 2002 to 70.3 million in 2011, and are expected to rise to 82 million this year, up 17 percent. Those numbers are expected to rise to a whopping 200 million by 2020, and the world needs to get ready to absorb that many extra tourists. And especially tourists spending money: UNWTO figures show that year on year, Chinese tourists spent 30 percent more when travelling abroad in 2012 than previous year. From hotels, airports, malls and retailers hiring Manadarin speaking concierge services, to countries easing visa norms and doing joint marketing agreements with China, everyone wants the hordes of Chinese travelers spending money, especially the recession and debt crisis beset European and North American countries: U.S., UK and Australia are banking on Chinese visitors to shore up their sputtering economies. Neighboring destinations like Hong Kong, Macau, Taiwan, Korea, Japan, Singpore, already very popular with Chinese, are re-architecting their tourism policies wholesale to accomodate these big numbers. Even countries like Gambia, Kazakhstan and Pakistan, not on any mainstream tourism map, are stepping up their marketing efforts to lure the mainland travelers. If you’re in travel anywhere in the world and don’t have an evolved and nuanced China strategy, you aren’t a serious player in 2013. What follows is a list of 32 countries that are actively strategizing and employing methods to increase Chinese visitor arrivals in 2013 to build a more lucrative tourism market.
Via Jerome Goldberg (JMG-Research / ForwardKeys)
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Scooped by
Trevor Lee @ TravConsult
October 14, 2013 11:41 PM
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During this fall's Golden Week, a government shutdown didn't stop U.S. retailers from ramping up efforts to court high-spending Chinese travelers.
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Scooped by
Trevor Lee @ TravConsult
October 14, 2013 11:40 PM
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Wall Street Journal Chinese Tourists Take Big Spending to Maldives Wall Street Journal The Maldives has become the most desired destination for the Chinese, according to a report from China's Tourism Bureau.
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Scooped by
Trevor Lee @ TravConsult
October 14, 2013 11:39 PM
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Evening Standard British Airways chief Willie Walsh: Unwelcoming UK repelling Chinese tourists Evening Standard British Airways supremo Willie Walsh today attacked the Government's lack of business leadership as he warned the UK was losing out over...
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Scooped by
Trevor Lee @ TravConsult
October 14, 2013 11:39 PM
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The biggest tourist market of the world sees Boracay as their 16th most preferred destination.
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Scooped by
Trevor Lee @ TravConsult
October 14, 2013 11:38 PM
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THE UN World Tourism Organisation reported earlier this year that the Chinese were now the world's biggest spenders on international tourism. They splashed out...
he entire travel and tourism industry is paying close attention to the more than 100 million Chinese travelers expected to cross borders by 2020; however, many global hotel brands with Western roots are struggling to cater to the distinct cultural tastes of their new guests. The Center for Hospitality Research interviewed 51 outbound Chinese tour operators to understand what Chinese package bookers seek in their travels and published its findings in its most recent report, Preferences and Attitudes of Chinese Outbound Travelers. The Swiss Hotel Association came out with a similar report outlining detailed norms and guidelines for working with Chinese travelers earlier this year. The Swiss list resorts to general cliches about Chinese culture - some useful and others borderline offensive.
Via Roland Schegg
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Scooped by
Trevor Lee @ TravConsult
October 14, 2013 10:07 PM
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If you’re not already preparing for the coming wave of Chinese travelers, last week’s headlines serve as a good reminder. Last year China’s citizens (Hey, big spender!
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Rescooped by
Trevor Lee @ TravConsult
from The Insight Files
October 14, 2013 10:07 PM
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Exploring options to tap this new market By Davendra Sharma trade ties or aid handouts from China but few in the region are serious about luring the big-spending Chinese tourists, considered by experts to be the fastest-growing US$85 billion market in the world. Overseas-bound tourists from China hit a record 83 million last year and travel agencies expect the number to soar to 94 million in 2013—the most external travel by any country—as tourism operators world-wide explore options to accommodate their tastes. Rich Chinese tourists prefer Shangri-La hotel chain and they love shopping—they mainly clamour for high-end French brands such as Louis Vuitton, Hermes, Chanel and Cartier. The Hong Kong Chinese-owned Shangri-La with five-star lodgings has top-end market hotels in Middle East, North America, Oceania and Europe. The China Daily newspaper last month observed that Chinese travellers spend US$85 billion in outbound trips in countries which catered for their preferences—reading, tea-tasting, driving and spending time with family, in that order. Tourist numbers to the islands region are minimal with only Fiji noting a significant rise in arrivals over the last decade since China carved a reputation to become a world economic superpower—the second largest economy behind the United States. Just five years ago—only 4,087 Chinese nationals, a minute 0.8% of total arrivals, called into Fiji but that number soared to 25,000 last year. It follows special deals and initiatives by Air Pacific, now Fiji Airways, to fly into Hong Kong and the Papua New Guinea-based Bank of South Pacific linking their debit card with China’s UnionPay, which has customers exceeding 3.1 billion customers. Chinese tourists now also enjoy on-arrival visas. UnionPay is China’s biggest international debit card agency with recent dealings extending to Australia’s Commonwealth Bank. Just as ethnic Chinese-owned businesses are on the rise around the islands region, so too are those seeking permanent residency. Countries like Australia, New Zealand, PNG, Solomon Islands, Tonga, Fiji, Vanuatu and Samoa have ethnic minorities of Chinese descent among their populace. Some estimates have put 80,000 “overseas Chinese” in the islands region with around 20,000 each in Fiji and PNG. Read more at http://www.islandsbusiness.com/2013/7/tourism/what-affluent-chinese-tourists-want/
Via Tourism Australia
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