A new report commissioned by Microsoft and published last month by research firm IDC notes that 91% of organizations use AI tech and expect more than a 24% improvement in customer experience, business resilience, sustainability, and operational efficiency due to AI in 2024.
Via EDTECH@UTRGV
According to the report, "organizations that use responsible AI solutions reported benefits such as improved data privacy, enhanced customer experience, confident business decisions, and strengthened brand reputation and trust"