Ed Muzio, author of Make Work Great, explains why email starts fights, and when not to use it.
Via A.Fagim
Business Communication 2.0: Social Media and Digital Communication
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If you are looking for the most recent facts and stats about the Internet and social media in particular, this is the video infographic to watch. (This video was produced in 2011). The overview and synthesis have given way to the visual show for its own sake. Via Robin Good 
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Email, you’ve come a long way. In its 40-year tenure as a form of communication, email has run its course from the domain of über nerdy computer scientists to one of the most common ways to keep in touch, both personally and professionally.
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The astonishing growth of companies such as Facebook and Twitter has prompted many businesses to stake their claim on the social media landscape. Yhese social networking platforms have shown some serious staying-power. However, with nearly 79 percent of companies owning a profile on a major social networking site, it is no longer enough to just have a Facebook Fan page, a Twitter handle or a LinkedIn group. . .
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This Twitter exercise can help students students grasp the value of your communication course and practice writing tight, focused messages at the same time. . .
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Enormous amounts of email circulate the Internet every day, there can be no doubt about that. But how does the amount of email compare with that of traditional mail, also known as “snail mail?" It would be interesting to know, wouldn't it?
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Learn about electronic communication and social media quickly and easily. Plus, read the wall for the latest articles, videos, podcasts, and PowerPoints. The changes wrought by electronic communication and social media need to be integrated throughout your course. This workshop will show you the way social media are changing the communication process, compositional modes, relationships between senders and receivers, collaborative writing, oral presentations, job searches, and more, and how to teach these changes with ease. Join us today!
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Who would have guessed? eBay has beaten Apple in terms of social media engagement, according to the the Social Media Reputation Index. Via thomesss
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Have you noticed more companies lowering their guard when it comes to communicating in a lighthearted style? We have only anecdotal observations on this, but as social media change the nature of the relationships between companies and their stakeholders, we’ve noticed an uptick in the number of companies working humor into their routine communication efforts. , ,
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For companies in any industry, it's adapt or die when it comes to social media. "The world is reorganizing around people, and companies need to reorganize around people," says Michael Lazerow, the founder and CEO of New York-based Buddy Media, which helps companies develop, manage, and measure the effectiveness of their Facebook Pages and other social-media strategies. "You now have a billion people who are on two or three social networking sites, Facebook being the largest. Companies can no longer just shout--they have to listen, and act on that listening, says Lazerow. . .
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Here's a look at which social networks small businesses are using, and how.
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Will online, social media, and TV merge? - How do you foresee the future of television 2.0? Via Luc Debaisieux, Ming-Li Chai
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A stunning visual motion-graphic presenting 15 keys facts and stats about the evolution of communication technologies and the Internet in the next 4 years. Via Robin Good
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What is the psychological power behind what we call “social video?” How has it changed human behavior? What types of video motivates people most to share with our own social circles? Via Robin Good
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The recent report of an executive recruiter being fired for e-mailing a job candidate to go away using colouful language – but accidentally copying everyone (all 4,000+ of them!) on the candidates blast list, highlights the dangers of damaging your personal brand and career by relying too much on technology. What is that recruiter going to say when the question comes up, “Why did you leave your last job?” . . . Via Sestyle
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Lab42 surveyed 500 Americans who were registered LinkedIn users to discover how they utilized their profile and to see if they valued LinkedIn as a professional networking tool. Take a look at the infographic below to see the latest . . . Via Tami Highbaugh
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Freemake does its own research on how YouTube replaced tv . . .
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A Jobvite Social Recruiting Survey reported that 92% of companies planned to use social media in their employee search, which means you can bet that what you put online will eventually be put “on file” when you’re applying for a job or after you get it. Social media provides you an excellent opportunity to showcase your professionalism, smarts and maturity while online, which can set you apart from the competition. Right? Via Barb Jemmott
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The energy drink company Red Bull has one of the largest fan bases on Facebook, giving it the opportunity to connect with millions of enthusiastic customers. This annotated PowerPoint slide illustrates the company's audience-centered approach to social media—sharing information and stimulating conversations among fans—rather than the traditional mode of delivering promotional messages to passive receivers. . .
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Web 2.0 ushered in a new world of social media and web applications that facilitate participatory information sharing and collaboration. What followed was a myriad of web-based tools, applications, and platforms, most famously Facebook and Twitter, that allowed people to easily update, share, and access news and information in real time. Via Giuseppe Mauriello, Ming-Li Chai
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