DeepL Launches Voice API for Real-Time Speech Transcription and Translation enabling instant multilingual communication | Metaglossia: The Translation World | Scoop.it

""...This innovative product empowers developers to integrate real-time voice transcription and translation capabilities into their applications, significantly enhancing multilingual support for businesses.


 


The DeepL Voice API allows businesses to stream audio and receive transcriptions in the source language, along with translations into up to five target languages. The API provides a seamless experience for users, ensuring that language barriers do not hinder effective communication.


 


DeepL Voice API will be widely available for customers with spoken communication at their core, with contact centres and business process outsourcing (BPOs) providers being the earliest adopters of this solution.


 


Transforming Multilingual Support


 


The DeepL Voice API turns language support from a staffing problem many contact centers face, into an easy-to-use solution that fits well with current systems. By adding real-time transcription and translation to how agents work, supervisors can handle issues better, and agents can assist customers in different languages without needing to pass them on to a colleague or revert to written communication to allow for translation.


 


On the operational side, the Voice API provides clear transcripts and translations that help with quality checks and training of customer service teams. This allows for quicker reviews, fairer evaluations across different locations, and clearer feedback on agent performance and gaps in knowledge. By minimizing issues caused by language barriers, like longer calls, repeated contacts, and expensive misunderstandings, the DeepL Voice API changes the overall experience for the end user.


...


Real time translation helps teams maintain service levels during nights, weekends, and holidays, when fewer specialized language agents are available. 


Two way understanding, not just text on screen


Agents can follow the conversation through live translated audio, alongside on screen transcription and translation, so they can respond naturally and confidently in the moment...


 


The launch also includes a six week early access program for voice-to-voice capabilities, set to run from mid-February. This feature will allow agents to hear translated audio while communicating with customers in their preferred languages in real-time, further streamlining the customer experience.


 


Availability


 


The DeepL Voice API is available to all DeepL API Pro customers starting February 2. Interested businesses can get started by accessing the DeepL API documentation or contacting sales for Voice API access.


 


For more information on DeepL Voice API, including supported languages, please visit the website.


 


SOURCE DeepL"


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DeepL 


Feb 02, 2026, 06:00 ET


https://lnkd.in/eFZxBCRm


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