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Scooped by
James Schreier
January 30, 2023 9:01 AM
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Kroger Co. is leveraging cloud-based artificial intelligence (AI) and machine learning (ML) technology to improve real-time associate performance.
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Scooped by
James Schreier
January 30, 2023 9:00 AM
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The world's largest rail vehicle manufacturer has rolled out a zero-emissions train running on hydrogen fuel cells with a supercapacitor buffer. The four-car train is capable of 100 mph (160 km/h), making it the fastest hydrogen train to date.
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Scooped by
James Schreier
January 25, 2023 9:01 AM
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Loyalty is lucrative, after all. Consumers spend an average of $132 a month with retailers that have earned their fandom, compared with just $71 a month among non-fans, Bain & Co. research shows. If people change where and what they buy due to location, convenience or faster delivery, then the retailer they had routinely visited lost their loyalty, or never had it.
How do retailers make loyal shoppers stick with them? First, look beyond the obvious. These practices are a good start for 2023.
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Scooped by
James Schreier
January 23, 2023 9:00 AM
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Deloitte’s 14th annual Tech Trends report explores the impact and opportunities of emerging technologies in both innovation and foundational business areas.
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Scooped by
James Schreier
January 23, 2023 9:00 AM
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As fears of a recession and mass layoffs loom, many workers are looking for ways to protect their livelihoods
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Scooped by
James Schreier
January 16, 2023 11:07 AM
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Baby boomers are aging out of jobs they long dominated like builders, farmers, mechanics Young workers aren't clamoring to take their place.
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Scooped by
James Schreier
January 16, 2023 9:00 AM
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Cost-cutting meets planet-saving: Wasteless helps grocers lower food waste as well as the costs of markdowns through dynamic pricing of perishable foods.
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Scooped by
James Schreier
January 9, 2023 9:00 AM
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ChatGPT has launched AI-generated writing into the mainstream, and has the potential to disrupt the education sector. But teachers are worried not only about its potential use for plagiarism, but its tendency to spread inaccurate information.
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Scooped by
James Schreier
January 2, 2023 9:00 AM
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Three more states legalized adult recreational marijuana use in 2022. Also growing in acceptance is the use of therapeutic psychedelics, such as psilocybin.
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Scooped by
James Schreier
December 19, 2022 9:00 AM
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Us humans have always worked towards making our lives easier and better, and this constant struggle to achieve something better worked as bliss for humans. Isn't it so fascinating to
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Scooped by
James Schreier
December 19, 2022 9:00 AM
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Events that made history in the United States in 2022 left their mark on the workplace, as well.
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Scooped by
James Schreier
December 19, 2022 9:00 AM
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One researcher who has interviewed hundreds of adults who were bullied as teens posits an interesting theory.
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Scooped by
James Schreier
December 12, 2022 9:00 AM
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I believe that the biggest CX trends for the coming months, perhaps even years, will circle around creating happiness, assurance and peace of mind for your customers, a lot of whom are really stressed about their difficult context.
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Scooped by
James Schreier
January 30, 2023 9:00 AM
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Deloitte’s 14th annual Tech Trends report explores the impact and opportunities of emerging technologies in both innovation and foundational business areas.
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Scooped by
James Schreier
January 30, 2023 9:00 AM
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NEW YORK (AP) — Across the country, there’s a silent frustration brewing about an age-old practice that many say is getting out of hand: tipping. Some fed-up consumers are posting rants on social media complaining about tip requests at drive-thrus, while others say they’re tired of being asked to leave a gratuity for a muffin or a simple cup of coffee at their neighborhood bakery.
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Scooped by
James Schreier
January 24, 2023 9:01 AM
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As we head into a new year, the team at the Lacek Group has identified five macro trends that are sure to impact loyalty and CRM in the new year:
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Scooped by
James Schreier
January 23, 2023 9:00 AM
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Uncertainty is often uncomfortable, but I like to think it can also be a harbinger of possibility.
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Scooped by
James Schreier
January 23, 2023 8:54 AM
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The severe conflicts identified by the Index represent a range of evolving cases that require innovative approaches to thinking about, responding to, and engaging with the intended and unintended consequences of political, economic, and security changes.
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Scooped by
James Schreier
January 16, 2023 9:00 AM
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AmeriStarRail LLC claims to have $5.5B for a fleet of high-speed trains built by the same company Amtrak is using for new Acela train sets.
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Scooped by
James Schreier
January 16, 2023 9:00 AM
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New tools aim to suss out which texts have been written by ChatGPT and which have been written by humans.
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Scooped by
James Schreier
January 5, 2023 9:00 AM
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Apple’s development of AI to narrate books could represent a significant shift in how major technology companies see the future of audiobooks.
Publishers, authors and literary agents who spoke to the Guardian said the strategy, if successful, could have significant implications for the market.
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Scooped by
James Schreier
January 2, 2023 9:00 AM
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Too big to fail: How the Cheesecake Factory defied the restaurant industry’s rules of success.
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Scooped by
James Schreier
December 19, 2022 9:00 AM
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Expect more stability in 2023, plus these 9 other trends.
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Scooped by
James Schreier
December 19, 2022 9:00 AM
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Human-AI collaboration is becoming a workplace norm, but what do we know about optimizing it for humans? What increases or decreases engagement?
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Scooped by
James Schreier
December 19, 2022 9:00 AM
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CEO predicts big decline in labor costs as warehouses adopt robotics, implement inventory optimization
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Lots of interesting elements to this story, from a management viewpoint, from an "implications" viewpoint, lots!