T.I.P.S. Tracking - I-Wheel - "UC File"

When employees spend their time fixing problems that AI can’t solve, customer service ends up enhancing AI.

After years of struggling to curb my screen time, apparently all I needed was a $59 hunk of plastic.

Postmaster General Arthur Summerfield seized the moment with full Cold War bravado. Declaring that “before man reaches the moon, mail will be delivered in hours from New York to California by guided missiles,” he framed the test as a bold preview of a futuristic postal age.

Artificial intelligence is reshaping work faster than most organizations can absorb. Chief learning officers, learning and development leaders and HR partners face relentless pressure to upskill their workforce, deploy AI-enabled tools and demonstrate measurable business impact. Yet many of the people they serve report feeling overwhelmed, uncertain and exhausted by the pace of change.

A new study from California scientists found that cannabis oil had surprising effects when given to obese mice, including reversing signs of diabetes.

Leadership and technology expert Britney Cole shares strategies for creating human-centered guardrails that managers can use today.

In only four years after the Russian invasion, Ukraine went from being a country knocked back on its heels and scrambling for military aid to emerging as a leading provider of battlefield-tested counter-drone expertise and exporter of anti-drone weapons systems. How did this happen? Let's find out.

Last week, Elizabeth Lopatto published an insightful article in The Verge. It boasted an intriguing title: ​“Silicon Valley has forgotten what normal people want.”​ “Within ... Read more

When it comes to large language model-powered tools, there are generally two broad categories of users. On one side are those who treat AI as a powerful but sometimes faulty service that needs careful human oversight and review to detect reasoning or factual flaws in responses. On the other side are those who routinely outsource their critical thinking to what they see as an all-knowing machine.

Recent research goes a long way to forming a new psychological framework for that second group, which regularly engages in “cognitive surrender” to AI’s seemingly authoritative answers.

A company known for its AI image generation has made a surprise pivot – to consumer healthcare. Midjourney has announced it will offer a "new form of medical imaging" using echolocation to map the body, in a day-spa setting, with the first center to open to the public in 2027.

although respondents claimed that AI saved them 11 hours a week on average, only 13% reported any improvement in company performance.

Hinds offers three explanations for this paradoxical result:

When calculating the 11 hours saved, workers aren’t counting all of the time they spend waiting for AI agents to complete tasks (an activity some are now calling “botsitting”).
The workers often ignore the cost of toggling between multiple AI tools as they attempt to get a usable response (60% of the sample reported running queries across several tools in search of better outputs).
Workers may also be participating in what Hinds calls “workplace theater,” in which they are “visibly performing work for bosses and colleagues, rather than focusing on the actual grind of getting things done.”

Discover how AI, DeFi, and predictive markets are transforming finance with real-time forecasting, automated decisions, and smarter risk management.

McDonald's has started removing the self-serve soda fountains from its restaurants, which means that customers won't be able to fill their cups soon. Here's why.

As AI removes friction from decision-making, organizations risk losing the productive disagreement that drives innovation.

The US labor market's coming challenge isn't a shortage of workers or jobs — it's a shortage of pathways between them.

Flying under the radar of robot hype, Sony AI's Ace has shown off its rapid-speed learning abilities that are seriously remarkable, displaying powerful split-second decision-making while taking on some of the best table tennis players – and winning.

Last week, millions of New York Times readers were subjected to ​an alarming column​ by Thomas Friedman. “Normally right now I would be writing about ... Read more

This piece was originally published in Grist and appears here as part of our Climate Desk collaboration.