T.I.P.S. Tracking - I-Wheel - "UC File"

The digital landscape and technology are constantly changing, and so is customer care. 
In 2023 and beyond, customer success will depend on meeting your customers where they are and striking a correct equilibrium between adapting the technology, personalization, and seizing the right opportunities. 

This chart shows the expected cost of cybercrime until 2027.

A new book argues the best decision makers combine good data with their own good judgment.

Customers want to reclaim a sense of community as pandemic eases, association forecast notes

Although plain unbuttered popcorn is a relatively healthy snack, it's still not one that most people would think of as being particularly nutritious. That could change, however, as a new variety reportedly offers nearly twice the normal levels of an important nutrient.

As with most of the jobs on this list, it’s not going to mean there are no real jobs anymore.

Veterans who have had a head injury are at higher risk for suicide, but these deaths can be prevented, experts say.

While there already are automated lifeguarding systems for home swimming pools, Mylo is claimed to be different. Among other things, it utilizes dual cameras and artificial intelligence to spot swimmers who may be in trouble.

KroGo carts powered by Caper, which rolled out last week in Ohio, include scales and cameras for a seamless shopping trip, the grocer said.

Brands that embrace new trends, that get excited about spotting them, are the ones that will lead the way in tomorrow’s market.

Google has created a program where the viewer can "fly into" a still photo using artificially intelligent (AI) 3D models and video.

After cycling a minimum of 150 miles per month for two years, Pedal Ahead's participants become owners of the electric bicycles they've loaned.

Technology industry leaders identified three key challenges in data management that emerged as the biggest barriers to achieving their data goals.

The Technology Radar is an opinionated guide to technology frontiers. Read the latest here.

This is a guest post by Sean Glombowski. I previously worked with Sean and stayed connected with him. When I saw his LinkedIn post about the job hunt, I knew I had to get him to share. Thankfully, he did. I'm proud to introduce you to Sean today and hope you take something away from his article. Merriam-Webster

Though there has been progress, the jobs report released Friday indicates a continuation of the labor shortage that has hindered the restaurant industry since the start of the pandemic. 

These labor shortages translate to a host of issues, like slower service, order inaccuracies and trimmed operating hours. For employees managing limited-time promotions created specifically to generate traffic, it can create a pressure cooker environment. 

A new study has shed light on how an experimental drug can reverse some of the neural damage associated with traumatic brain injury. The findings lay the groundwork for a future drug that could potentially prevent the cognitive deficits that follow on from concussion.