Management - Leadership

Even before I released the disc, I knew it was a long shot.

In the last few months in my travels to lead workshops with clients and to present at various HR and strategy conferences around the world, I’m hearing a repeated refrain about employee …...

I haven’t tried Google Glass but I’m intrigued.

What works in Stuttgart won't work in Shanghai.

OK, so you should onboard new employees, make sure that they understand the mission and goals of your department, review policies and procedures, go over the performance management process …

Management, leadership, and customer service training.

In a two-part series on The Tougher Workplace, Los Angeles Times reporter Alana Semuels takes a look at how the recession has negatively impacted working conditions for both hourly and salaried emp...

It's the secret to high-performing teams -- and strong marriages.

“I don’t know what we’d do without him!” That’s what an executive in a Fortune 100 company recently told us about a brilliant project leader. We’ve heard the same sentiment expressed about many highly skilled specialists during the hundred-plus interviews we’ve conducted as part of our research into knowledge use and sharing. In organizations large and small,.

After 20 years of researching the drivers of employee engagement, I have concluded that the mother lode of motivation come from what I call the C-A-R Cycle

• Giving employees a Challenge
  
• Having them Achieve
• Making sure they are promptly Recognized

Yet, sadly, about four out of every five employee contributions go unrecognized, according to at least one study.

Employee engagement is one of those topics that seems to set people off. Some think it's a huge talent management issue that critical for a high performing workforce; others think that it's …

For the foreseeable future, there’s little doubt businesses will continue to experience significant change and we need to get comfortable with that — both as individuals and as …

By Andrea E.M. Stone The popularity of various social media channels certainly complicates issues for HR managers these days, creating a need not only for them to remain up to date on the …

Unless you’ve been hiding under a rock, you’ve heard plenty about bullies in the workplace. You’ve heard how bad it is.

Abraham Lincoln. Bill Clinton. Ronald Reagan. Winston Churchill. Menachem Begin. Hillary Clinton. John F. Kennedy. Oprah Winfrey. Margaret Thatcher. Arguably, these are the names of some of …

We’ve all heard the truism that people quit managers not jobs. If retention of top performers and key talent is a priority for you, then one of the first places you should look for …

Learn why, when and how you should praise others in the workplace.

Most virtual leaders struggle with managing the performance of those they can’t see.  Would they be more effective managers if they had “super-vision”?  Some organizations install software so leade...

Stepping up from successful individual contributor to new manager creates a conundrum: Is it about you and proving yourself in your new role, or is it about them—the team—your direct reports?

All over the news in the U.S. is a story about a cheating scandal in the Atlanta Public Schools. My understanding of the situation is that some teachers and administrators would gather for …

Employee recognition done right is easy, but it’s not simple.

Study shows Effective communication edges out critical thinking, collaboration/teambuilding, and creativity and innovation.

Let me get this out of the way first and say that you should effectively manage, identify, recognize and reward ALL of your employees.

One of our key insights: 79 percent of people leave managers, not companies. It’s often reductive to say you left a certain company.