Management - Leadership

A new Towers Watson research paper is shedding some light on what attracts employees to an organization (and what keeps them there after they’ve joined.)  The 2012 Global Workforce Study incl...

Why don’t employees do what they are supposed to do?  Former Columbia Graduate School professor and consultant Ferdinand Fournies knows.  Over the course of two decades, Fournies interviewed nearly...

I’m sure you’ve seen it in the news, or at least heard about it – the bullied school bus monitor.

To become an HPO (a High Performance Organization) it is a precondition to hire and retain the right employees.

If I had to pick one skill for the majority of leaders I work with to improve, it would be assertiveness. Not because being assertive is such a wonderful trait in and of itself.

With their words, leaders take charge, issue commands, and inspire. Who hasn’t been roused by a great speech or been inspired to join in when someone lays out an articulate, convincing case for action?

If there’s one thing we know pretty clearly from all the surveys over the past year, it’s this: lots of employees aren’t all that enamored with their job, and their employer, and they would jump ship if they got …...

Employees who use their strengths everyday are 50% more likely to be in high-retention teams

A chief executive had a dilemma. After working in a fast-growing company as COO, he accepted an offer from venture capitalists to start his own company.

Gift cards and other on-the-spot rewards were a mainstay at California-based Molina Healthcare Inc. for decades, but at the discretion of individual offices around the country. Some managers were religious about the rewards, others less engaged.

Creativity is the most essential skill for navigating an increasingly complex world — or so said 1,500 CEOs across 60 countries in a recent survey by IBM.

Have you ever been in a team meeting and wondered something like, "Why did the boss gave Jamie that assignment?

The ego is one of the biggest barriers to people working together effectively--which is crucial to meet the ever increasing expectations of customers. The good news is that there is a big-ego antidote.

Once upon a time, I made the case we should celebrate June 25 as “Bad Management Day,” a day when we reflect on all the terrible management decisions made by the many overpaid egomaniacs who wouldn’t know what management …...

Ever wonder why your employees really quit? A study of nearly 20,000 job quitters reveals some rather intriguing facts. The data The myth: 89 percent of employers believe that employees leave because of money.

A shocking "wake-up" call that I suspect has wide-ranging implications that have not yet been identified.

In 1989, 56 percent of the 16- to 19-year-olds in America were actively participating in the workforce.

Once upon a time, I was charged with implementing talent management for the company where I worked. I eagerly took on the task and, with the help of a crafty consultant; we built an elegant competency-driven program.

Leadership development training is a smart, prudent investment that drives economic value and bottom line results. But if senior executives don’t care about development then—guess what—de...