One of the most powerful levers for SaaS companies to master is payback period. Payback period is the number of months a company requires to payback its cost of customer acquisition. The median SaaS startup has a payback period of 15 months on a gross margin basis.
|
Scooped by
Guillaume Decugis
onto Ideas for entrepreneurs September 28, 2015 2:54 AM
|
These simulations will get you thinking. But who knows how short your payback period is when they start? Not many. The thing to focus on though is what you control. You probably can't change much to reduce your cost of acquiring customers but have you thought about the situations where you leave money on thre table when winning a deal? Segmenting your customers by size or needs and having offers to match can give you a much higher lifetime value for the same customer acquisition effort.