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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
April 21, 2023 5:50 PM
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by Tom Ryan
An Ernst & Young (EY) survey finds 86 percent of employees believe empathetic leadership boosts morale and 87 percent see empathy as essential to fostering an inclusive environment. Many, however, feel their own employer’s efforts of this kind are disingenuous.
According to the survey taken last fall of more than 1,000 employed U.S. workers:
Fifty-two percent currently believe their company’s efforts to be empathetic toward employees are dishonest, up from 46 percent in 2021;
Forty-seven percent believe their company lacks follow-through when it comes to company promises, up from 42 percent in 2021.
EY cited past internal research showing flexibility in when and where employees work was a critical component of “fulfill[ing] the authenticity equation” regarding company culture.
#EmpathyCircles: A highly effective #Empathy building practice. http://EmpathyCircle.com
#EmpathyTraining: http://BestEmpathyTraining.com
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
April 21, 2023 5:50 PM
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by Dr. Nicole Price I have spent years of my life in the absence of empathy— in giving and receiving. Now, I have lived several years practicing empathy in my daily life, and I can tell you I am better because of it. I believe the people around me are, too. And if I, a trained engineer with few natural empathetic tendencies, can learn to be empathetic, anyone can.
My empathy journey began with my interaction with a stranger who became my mentor and friend, Dr. Ian Roberts. He was the first person to cause me to consider empathy as something that might hold value—but that consideration didn’t happen overnight. In the beginning, I knew there was no way I was going to hop on his empathy train, but I was curious as to why he believed in it so strongly and chose to give it so freely. #EmpathyCircles: A highly effective #Empathy building practice. http://EmpathyCircle.com
#EmpathyTraining: http://BestEmpathyTraining.com
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
April 19, 2023 3:43 PM
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by By Mimi Nicklin,
Here are three ways empathy can supercharge your career:
Empathy works across the entire organisation
Empathy is not just limited to your interactions with colleagues and peers, it can also be applied upwardly to leaders and bosses. By understanding and connecting with the perspectives and concerns of your managers, you can build stronger relationships and gain recognition as someone who is engaged and interested in their role.
This can lead to more opportunities for growth and advancement within the organization. When you show empathy towards your boss, you not only create a better working relationship but also help them to understand your own perspective, making it easier to collaborate and work effectively together.
The more you know, the more you grow
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
March 30, 2023 12:14 PM
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Empathetic leadership is much more than a feel-good addition to your skill set. It’s a must-have for leaders who intend to guide their companies to sustainable success. Happy employees are productive and invested. As Villanova University points out, the key to employee happiness is a workplace where they find trust, respect, security and a healthy environment. #EmpathyCircles: A highly effective #Empathy building practice. http://EmpathyCircle.com
#EmpathyTraining: http://BestEmpathyTraining.com
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
March 16, 2023 11:49 AM
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On this week’s episode of Inside Outside Innovation, we sit down with Chris Shipley, co-author of the new book, The Empathy Advantage. Chris and I talk about the changing forces driving the great resignation to the great reset, and how empathetic leadership will be the key to navigating change in creating value today and in the future. Let’s get started.
Inside Outside Innovation is the podcast to help new innovators navigate what’s next. Each week we’ll give you a front row seat into what it takes to learn, grow, and thrive in today’s world of accelerating change and uncertainty. Join us as we explore, engage and experiment with the best and the brightest, innovators, entrepreneurs, and pioneering businesses. It’s time to get started.
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
February 17, 2023 11:34 AM
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When you lead with empathy, it takes courage and strength, especially in a professional setting. Empathy is often referred to as a soft skill; however, nothing is soft about it. Leading with compassion is one of the most effective ways to build trust, create relationships and lead a team. You care about your team when you show empathy as a leader. You also signal that you are willing to be open and honest, even if you might make a mistake. This type of leadership creates an environment of trust and respect, which is essential for a productive team. Here are seven benefits you can realize when you lean into this skill. #EmpathyCircles: A highly effective #Empathy building practice. http://EmpathyCircle.com
#EmpathyTraining: http://BestEmpathyTraining.com
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
January 19, 2023 12:10 AM
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by Kate Vitasek When it comes to the traits that help solidify business partnerships, attributes like trust and a willingness to collaborate to find win-win solutions can play a key role in building a strong, mutually beneficial relationship.
But how do you get to that foundation of trust and collaboration in the first place? Quite often, it comes down to empathy — or the ability to detect and understand the feelings of others.
Empathy is often confused with sympathy, but it goes so much deeper than that. Sympathy is essentially a sense of pity when someone else is distressed. Empathy, on the other hand, is seeking to truly understand what another person feels, and demonstrate the compassion and understanding they need to feel valued and appreciated.
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
December 6, 2022 1:36 PM
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Empathetic leadership is nothing new, but in the wake of Covid-19, it has taken on fresh significance – and the benefits to business are compelling
While nobody would argue the Covid-19 pandemic was anything but terrible, we can say some things changed for the better when it comes to work. The necessity to work from home, for example, has delivered more balance and flexibility for employees. While pandemic-induced employee burnout has made mental health support a workplace issue.
Challenges like this are where an empathetic leader can truly thrive. Cheryl Fields Tyler, founder and CEO of California-based Blue Beyond Consulting, a management consulting firm that works with mainly Fortune 500 firms, says the pandemic thrust all of us into situations where we were suddenly in each other’s lives in ways we had never been before.
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
December 6, 2022 1:35 PM
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On Being Empathetic
Now, let’s move on to empathy. I think most people would agree that empathizing means understanding someone’s situation and being sensitive to it. In some cases, it means you’ve been in virtually the same set of circumstances and know exactly what it’s like. Of course, knowing what empathy is and being empathetic are two different things. Leaders need to develop certain traits to demonstrate empathy while they’re holding team members accountable for their job-related action
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
December 6, 2022 1:34 PM
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Empathy in business and leadership can be a powerful driver of business growth leading to happier employees, customers, and increased productivity. If you want to create an environment where employees feel valued and love where they work, don’t mistake this interpersonal skill as an unimportant one.
As part of a Health Shield health cash plan, we offer an Employee Assistance Programme so that employees who may be experiencing difficulties that impact their mental wellbeing have support they can easily access. So, we asked our EAP partners, Health Assured, about the importance of creating an empathetic workplace and some of the ways a workplace can foster an empathetic workplace. Here’s what they said:
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
December 6, 2022 1:34 PM
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Empathy is a must-have for any leader who wishes to excel in their leadership role. Anybody can fall under this category and have this skill within them. However, there are some tips and tricks of an empathic leader if you wish to be one.
In this article, we explain what empathetic leadership looks like and some of the tips and tricks of an empathic leader.
WHAT DOES EMPATHETIC LEADERSHIP LOOK LIKE?
Empathetic leadership involves a leader who tries to understand and fit into the shoes of their employees. They tend to go deeper into feeling the way other people might be feeling. It is one of the best skills any leader can have. Leading with empathy helps you understand the people around you and how they might feel about a situation.
The empathy of a leader helps them put their followers before themselves. They can listen and see from another person’s perspective without being judgmental in the process. People often feel comfortable around people with this skill and prefer to share their problems with them.
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
September 8, 2022 3:47 PM
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How can companies keep workers engaged through leadership tactics like empathy? originally appeared on Quora: the place to gain and share knowledge, empowering people to learn from others and better understand the world.
Empathy has such an important place in business today. That includes empathy for our customers, employees, and even for ourselves. We’ve been through a lot during the past couple of years. We’ve seen people getting sick, dying, and businesses cutting back and closing. We’ve experienced the pandemic, the great resignation, staffing and supply chain issues, and have been forced to do more with less, time and time again. It takes a strong leader to keep an organization moving forward despite the many disruptive events occurring in our society and business environment.
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
September 1, 2022 7:46 PM
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Listen to this episode from The Centre for Army Leadership Podcast on Spotify. In our first episode of 2021, we are joined by Dr Claire Yorke, a former Henry A. Kissinger Postdoctoral Fellow at Yale University and leading expert in empathy and emotions. She shares with us her extensive knowledge and research into these critical fields. She discusses “empathy within boundaries”, highlights the importance of leaders connecting to their emotions, about the importance of knowing oneself and the power of self-reflection. She also highlights how when leaders distort empathy it can lead to polarisation and division. An intriguing deep dive into empathy and emotions.
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
April 21, 2023 5:50 PM
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The Benefits of Empathy in the Workplace - Enhanced Communication and Collaboration: Empathy fosters open communication and encourages individuals to express their thoughts, ideas, and feelings. When employees feel understood and supported, they are more likely to share their perspectives and collaborate effectively, leading to better decision-making and innovative problem-solving.
- Reduced Stress and Burnout: Empathy helps create a supportive work environment where employees feel comfortable discussing challenges and seeking assistance. This reduces feelings of isolation and stress, which can significantly decrease the risk of burnout.
- Improved Employee Engagement and Retention: Employees who feel understood and valued are more likely to be engaged and committed to their work. This increased engagement leads to higher job satisfaction and employee retention, reducing the costs associated with turnover.
- Enhanced Leadership: ...
- Positive Organizational Culture...
#EmpathyCircles: A highly effective #Empathy building practice. http://EmpathyCircle.com
#EmpathyTraining: http://BestEmpathyTraining.com
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
April 20, 2023 2:41 PM
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by Stanley Porter Are You Walking the Empathy Talk?
It’s one thing to say you care. It’s another thing for people to feel you mean it. According to EY, 52% of employees currently believe their company’s efforts to be empathetic toward employees are dishonest―up from 46% in 2021, and employees increasingly report a lack of follow-through when it comes to company promises (47% compared to 42% in 2021).
While leaders may not intend to come across as empathetically dishonest, it’s their employees’ perceptions that count. To avoid being lumped into the leadership category of performative hypocrites, empathy should be thought of as a skill that can be developed and practiced daily. As Catalyst’s Hariton shared, “A lot of people think that you're either born empathetic, or if you're not, your mother taught you to be empathetic. And, if you didn't learn it by the time you were five years old, forget it. While certain personality traits tend to be more empathetic, empathy can absolutely be learned and developed. Practicing empathy is an actionable way to drive connection at work. It’s a force for productivity, work-life integration, and positive work experiences. And the good news is you can practice it in business, as well as at home with your family, your relatives, and your friends.” #EmpathyCircles: A highly effective #Empathy building practice. http://EmpathyCircle.com
#EmpathyTraining: http://BestEmpathyTraining.com
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
March 30, 2023 12:14 PM
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Empathy has quickly become the new leadership buzzword. Some experts even debate the effectiveness of empathy versus compassion.
My work in the field of human care and connection began after a long career in corporate business development. In the aftermath of the tragic Sandy Hook Elementary shooting, I served the school and community for five years. During that time, I observed that those hurting hurt even more when people around them don’t know how to adequately support them. I realized quickly that the gap between empathy and caring actions I witnessed at Sandy Hook was happening everywhere: not just in crises and tragedies, but every day in communities, teams and workplaces and organizations. #EmpathyCircles: A highly effective #Empathy building practice. http://EmpathyCircle.com
#EmpathyTraining: http://BestEmpathyTraining.com
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
March 16, 2023 11:49 AM
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by Nicole Price The challenge is how do you get leaders to start prioritizing empathy if they don’t believe it belongs in their toolbox of leadership characteristics? The evidence that empathy in the workplace is a boon for business is quite convincing: 87 percent of CEOs believe a company’s financial performance is tied to empathy in the workplace, as do 79 percent of HR professionals.
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
February 17, 2023 11:37 AM
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Businesses need to have good leaders and managers to help the company persevere through challenging times and make the most out of favorable situations. While traditional management skills are still necessary, developing and cultivating new skills is also vital as the modern workplace shifts toward a person-focused approach.
One of the skills that leaders and managers should foster is empathy. An empathetic leader or manager can create an enjoyable work environment for employees, encouraging growth and productivity. Read on to learn more about empathy in leadership and what you can do to promote empathy in yourself and others.
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
January 19, 2023 12:11 AM
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1. Build a vision-aligned team. Leading with empathy means building a team that gets what you want to bring to society, says Spio. “There’s just so much you can do with your life, so if you’ve decided to build a company or contribute value to the world, find those people who are vision- and mission-aligned.” That includes funders, too. Maloney says, “Instead of fighting to be at the table of either this VC or that investor, or whatever, because of whatever name recognition they have, even though they might not believe in that mission—step away and say, ‘I’m actually going to say no to that until I can find the people who really want to rock with me.’”
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Scooped by
Edwin Rutsch
December 6, 2022 1:40 PM
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How Can Leaders Grow Their Capacity for Empathy?
Empathy is an active trait. Though almost everyone can empathize with others, putting it into practice takes intention and work. Thankfully, empathy works like a muscle. The more you exercise it, the stronger it’ll get. To become a more empathetic leader, try incorporating these methods:
Practice active listening. Active listening means paying close attention to your tone and body language, asking good questions, not interrupting, and carefully considering what the other person is saying before you speak.
Be present. You can’t be empathetic if you aren’t paying attention. Avoid distractions and concentrate on fully interacting with someone. Take a break from checking your watch or phone and remain in the moment.
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
December 6, 2022 1:36 PM
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Knowing these things is part of being a great leader and bringing out the best in the people around you.
Empathetic leadership
Leading with empathy and trust is a vastly overlooked skill. Knowing our people, understanding our team members, identifying with them and learning what inspires them. These are all vitally essential leadership traits.
Empathetic and trusting leadership is about showing you care and creating trust within your team…. trust builds an empowering, honest relationship with your colleagues. It opens the door for all to reach their full or unlimited potential. It breeds a culture of trust and inspiration across the team and the business.
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
December 6, 2022 1:35 PM
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What is empathetic leadership — and why does it matter?
Empathy is understanding and relating to what another person is feeling, thinking or experiencing. The proverb about walking a mile in someone else’s shoes doesn’t mean you must agree with their point of view. Instead, it’s about being willing and able to appreciate what they are going through.
These are the key traits of an empathetic leader:
Authenticity — They are always trying to learn more about who they are and how they can improve.
Transparent — Whether communicating or making decisions, they believe in open dialogue and active listening.
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
December 6, 2022 1:34 PM
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Customer Care Team Training For Empathy
From thorough product knowledge to the flexibility to make decisions, customer care team members need a lot of resources to do a good job. It’s important to train your team both initially when they join your company and routinely to make sure their skills stay fresh. Empathy is an essential skill for customer care staff. The ability to connect with customers and sincerely want them to have a positive experience with your product sets the right tone for any interactions with customers.
The world has changed dramatically during the past two years, and between shipping delays and rising prices, customers are more likely to be upset or frustrated when talking to customer service. Training for empathy can help your customer care team deal with customers’ problems and find creative ways to use your product to provide solutions in their lives or businesses.
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Rescooped by
Edwin Rutsch
from Empathy Movement Magazine
September 8, 2022 3:47 PM
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A new report finds that employees feel their workplaces are less empathetic. To help staff feel like the environment is empathetic, leaders should prioritize mental health, flexibility, and diversity.
By Rasheeda Childress Sep 07, 2022
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Scooped by
Edwin Rutsch
September 2, 2022 12:32 AM
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Folks, and it’s up to us. Democracy begins and will be preserved, and we the people’s habits of the heart — in our character, optimism that is tested, yet endures, courage that digs deep when we need it. Empathy that fuels democracy. The willingness to see each other not as enemies but as fellow Americans.
Look, our democracy isn’t perfect. It always has been. Notwithstanding those folks you hear on the other side there. They’re entitled to be outrageous. This is a democracy.
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Awesome