Last year it was showrooming – the practice of checking out merchandise in a store, then ordering it online, usually from some place else.
Retailers hate that and geared up this holiday season to try and counter it with aggressive online deals of their own. But consumers are on to a new trend – webrooming – according to a new survey from Harris Interactive.
Webrooming is just the reverse. A consumer will use a desktop or mobile device at home to check out deals, then head for the store to make the purchase.
This is another attempt by eBay to nail the coffins shut on small mom & pop shops, independent artists and antique dealers, plain & simple.