consumer psychology
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September 3, 2012 8:23 AM
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Reinventing Customer Service through Live Chat by Tim Burris

Reinventing Customer Service through Live Chat by Tim Burris | consumer psychology | Scoop.it
From www.evancarmichael.com - September 3, 2012 7:31 AM
Live Customer Service Chat functionality facilitates the customers by providing prompt responses to their queries.


Leona: Customers' need for prompt assistance/accessibility has indeed increased because of the availability of social media.

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consumer psychology
Psychology
Real-life consumer psychology – with a touch of technology
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Scooped by Leona Ungerer
October 29, 9:23 AM
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Fifteen things Gen Z isn’t buying—and they might vanish for good

Fifteen things Gen Z isn’t buying—and they might vanish for good | consumer psychology | Scoop.it
From shebudgets.com - October 29, 7:31 AM

"Every generation has its own way of spending (and saving) money, but Gen Z might be the most financially and..."

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October 24, 10:20 AM
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Has social media killed clubbing?

Has social media killed clubbing? | consumer psychology | Scoop.it
From thegenzer.substack.com - October 22, 10:34 AM

"man don’t dance (though man would secretly like to..."

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vape distro's curator insight, October 24, 4:11 PM
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October 17, 2:39 AM
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Google’s new Universal Cart launches today in the U.S.

Google’s new Universal Cart launches today in the U.S. | consumer psychology | Scoop.it
From blog.google - October 15, 9:00 AM

"Google’s Universal Cart now tracks price drops and organizes items from multiple retailers in Search. See how it simplifies your holiday shopping..."

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October 16, 1:41 AM
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How far can scandal-as-marketing go?

How far can scandal-as-marketing go? | consumer psychology | Scoop.it
From www.marketingbrew.com - October 14, 2:02 PM

:Controversial campaigns illustrate how stoking conversation can boost a brand, as well as how it can become a PR problem..."

 

 

 

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September 23, 3:14 AM
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The bizarre rise of ‘grandmaslop’ — grandparents are filling family albums with AI images, and their kids hate it

The bizarre rise of ‘grandmaslop’ — grandparents are filling family albums with AI images, and their kids hate it | consumer psychology | Scoop.it
From www.techradar.com - September 22, 8:00 AM

"There's a disturbing new trend for grandparents to produce AI images of their grandkids, but does it point to a larger societal issue?..:

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September 23, 2:33 AM
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‘Dancing with the Stars’ has a record number of advertisers for its newest season

‘Dancing with the Stars’ has a record number of advertisers for its newest season | consumer psychology | Scoop.it
From www.marketingbrew.com - September 22, 5:00 AM

"With four season-long sponsors and seven custom sponsors, the fan-beloved dance competition is in high demand with brands, a Disney exec told us..."

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September 18, 1:50 AM
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Why are the music charts full of old songs?

Why are the music charts full of old songs? | consumer psychology | Scoop.it
From thegenzer.substack.com - September 17, 10:50 AM

"Someone put on Mr. Brightside, please..."

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August 10, 10:41 AM
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The Simpsons might be ending, and millennials think they know why

The Simpsons might be ending, and millennials think they know why | consumer psychology | Scoop.it
From www.creativebloq.com - August 9, 6:00 AM

"Homer just doesn't make sense any more..."

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July 22, 3:22 AM
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The World Cup's most controversial moment has been turned into a free font

The World Cup's most controversial moment has been turned into a free font | consumer psychology | Scoop.it
From www.creativebloq.com - July 21, 3:00 AM

"Malvinas Sans is here..."

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July 18, 6:25 AM
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Is the World Cup saving the drinks industry?

Is the World Cup saving the drinks industry? | consumer psychology | Scoop.it
From www.insidehook.com - July 15, 6:06 AM

"Based on recent numbers, bars are doing incredibly well during the World Cup. Will those crowds continue as the tournament draws to a close?..."

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July 10, 5:19 AM
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Sony kills physical PlayStation games. The era of discs comes to an end for Team Blue

Sony kills physical PlayStation games. The era of discs comes to an end for Team Blue | consumer psychology | Scoop.it
From www.digitaltrends.com - July 1, 9:12 AM

"Physical PlayStation discs are getting a hard cutoff: January 2028. After that, every new game will be digital-only, on both the PlayStation Store and at retail..."

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July 5, 2:37 AM
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From a chili pepper to a pant-less lion, the best (and worst) World Cup mascots of all time

From a chili pepper to a pant-less lion, the best (and worst) World Cup mascots of all time | consumer psychology | Scoop.it
From www.creativebloq.com - July 3, 4:00 AM

"Which character design takes the trophy for the best World Cup branding?..."

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June 27, 6:22 AM
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Customers are ditching companies that force them to talk to an AI agent

Customers are ditching companies that force them to talk to an AI agent | consumer psychology | Scoop.it
From futurism.com - June 25, 1:47 PM

"Most Americans resort to yelling "human" or "person!" to try to avoid an AI customer service agent, while 17 percent start swearing....."

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October 27, 1:07 AM
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Halloween costumes have a spooky environmental impact. Swaps are a way to reduce waste and recycle

Halloween costumes have a spooky environmental impact. Swaps are a way to reduce waste and recycle | consumer psychology | Scoop.it
From abcnews.com - October 23, 9:30 AM

"Halloween costumes are often worn once and then thrown away..."

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October 19, 7:56 AM
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2029 Tesla Roadster: What we know so far

2029 Tesla Roadster: What we know so far | consumer psychology | Scoop.it
From www.caranddriver.com - May 14, 2019 4:16 PM

"Read our 2029 Tesla Roadster review for information on ratings, pricing, specs, and features, and see how this coupe performed in our testing..."

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October 16, 1:46 AM
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Primark is tapping into culture to fuel its U.S. growth

Primark is tapping into culture to fuel its U.S. growth | consumer psychology | Scoop.it
From brand-innovators.com - October 14, 7:18 AM

"Primark might not be the first brand you think of when you think of the Met Gala or Fashion Week, but the U.K.-based retailer found ways to own each moment.  The retailer opened its flagship store in Manhattan the week of the Met Gala. During New York Fashion Week they sent the Fashion Police to ,,,"

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October 12, 10:00 AM
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Four ways to avoid getting ripped off

Four ways to avoid getting ripped off | consumer psychology | Scoop.it
From www.npr.org - September 29, 5:01 AM

"Companies have changed the way they price their products — and shoppers are getting deliberately overcharged. Here are steps you can take to ensure you are getting the best deal...."

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September 23, 2:46 AM
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‘I wish Apple would just stop that crap': Apple has added persistent ‘ads’ to iOS, and it’s driving users crazy

‘I wish Apple would just stop that crap': Apple has added persistent ‘ads’ to iOS, and it’s driving users crazy | consumer psychology | Scoop.it
From www.techradar.com - September 22, 7:23 AM

"iOS users are complaining that Apple is placing ‘ads’ for its own products on their iPhones..."

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September 22, 3:44 AM
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Converse apologizes after roiling social media with ads that evoke a lynching

Converse apologizes after roiling social media with ads that evoke a lynching | consumer psychology | Scoop.it
From www.adweek.com - September 18, 6:57 PM

"Converse stirred up some social media users with a pair of ads they said recalled Klan imagery...."

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August 10, 10:45 AM
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BMW's controversial Spider-Man advert could be even more damaging than the Jaguar rebrand

BMW's controversial Spider-Man advert could be even more damaging than the Jaguar rebrand | consumer psychology | Scoop.it
From www.creativebloq.com - August 9, 3:00 AM

?Customers didn't appreciate the "surprise" gift...."

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July 25, 2:51 AM
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Facebook is getting a free verified badge to help spot real people

Facebook is getting a free verified badge to help spot real people | consumer psychology | Scoop.it
From www.digitaltrends.com - July 24, 9:50 AM

'Facebook is rolling out a free, selfie-based Verified badge so you know there's a real person behind a profile before you swipe, chat, or buy...'

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July 22, 3:18 AM
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M&M’s is quietly eliminating two colours from its iconic lineup

M&M’s is quietly eliminating two colours from its iconic lineup | consumer psychology | Scoop.it
From www.simplyrecipes.com - July 18, 8:40 AM

"Don’t be surprised if a future pack of M&M’s looks a bit less colorful than before. M&M’s wants to go dye-free, but couldn’t recreate two of its iconic colors..."

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July 11, 3:46 AM
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The Kitchen gives Heinz packets a red card redesign

The Kitchen gives Heinz packets a red card redesign | consumer psychology | Scoop.it
From news.designrush.com - July 9, 11:19 AM

"Heinz and The Kitchen launch Penalty Packets, oversized ketchup and mustard packs inspired by soccer's red and yellow cards..."

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July 5, 5:14 AM
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How gambling companies use the grey area of sponsorship and ads to reach World Cup viewers

How gambling companies use the grey area of sponsorship and ads to reach World Cup viewers | consumer psychology | Scoop.it
From theconversation.com - July 2, 12:32 AM

"Despite gambling ad bans during live sport in Australia, many World Cup viewers are still being bombarded with betting ads and marketing content..."

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July 5, 2:34 AM
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How Ronaldo's former football club packed a 120-year legacy into a stylish modern rebrand

How Ronaldo's former football club packed a 120-year legacy into a stylish modern rebrand | consumer psychology | Scoop.it
From www.creativebloq.com - July 3, 8:00 AM

"Sporting CP's new look is the perfect blend of history and contemporary flair..."

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