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Scooped by
James Schreier
January 25, 2021 8:58 AM
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If you’ve been in the workforce for some time, you know bullying doesn’t just happen on the school playground. This study explores the state of bullying and its effects on workplaces.
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Scooped by
James Schreier
January 18, 2021 9:00 AM
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Rethinkery Foresight works with a diverse network of future-thinkers to analyze and advise on emerging issues and technologies.
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Scooped by
James Schreier
January 18, 2021 9:00 AM
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Mental and degenerative disorders are among the most costly and common causes of disability in society today. Because the brain is the most complex organ in the human body, diagnosing and treating problems when things go wrong poses enormous challenges. Even before the 1990s was designated the Decade of the Brain, the potential of neuroimaging—the […]
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Rescooped by
James Schreier
from Guest Service
January 11, 2021 10:24 AM
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Welcome to 2021, retailers. Don’t expect it to get easier.
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Scooped by
James Schreier
January 4, 2021 9:00 AM
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After a tumultuous 2020, what's on the social media marketing horizon for the next 12 months? Here are our predictions for the year ahead.
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Scooped by
James Schreier
December 28, 2020 11:15 AM
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One view that’s been repeated frequently during 2020 is that the pandemic tended to accelerate existing trends, rather than start entirely new ones.
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Scooped by
James Schreier
December 21, 2020 10:08 AM
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Every few years, a new customer service channel arrives on the scene with claims that this technology will be the main service channel and the future of customer service. We’ve heard the same argument for decades, yet agents remain at the heart of the vast majority of customer service interactions.
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Scooped by
James Schreier
December 14, 2020 12:01 PM
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To thrive in an environment that can shift from moment to moment, organizations must become distinctly human at the core. Embedding human principles into the nature of work--principles such as purpose and meaning, growth and passion, and collaboration and relationships--enables the social enterprise to continually reinvent itself on the back of perpetual disruption.
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Scooped by
James Schreier
December 7, 2020 9:35 AM
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The pandemic not only is changing how people live across demographics, it is causing unexpected consumer segments to emerge as key players of certain behavioral traits. Here are four areas where shopper activity indicates life stage-like changes that will likely be long-lasting, if not permanent.
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Scooped by
James Schreier
November 30, 2020 9:04 AM
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As the situation normalizes, WFH will be viewed as a ‘key prerequisite’. WFH eliminates the stress of a commute, reduces exposure to pollution and crowds, and saves valuable time for productive use.
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Scooped by
James Schreier
November 23, 2020 9:00 AM
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2020 has felt like a non-year for many as most of us have been self-isolating and working from home. Discover how all this home-time has changed our internet usage.
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Scooped by
James Schreier
November 16, 2020 9:00 AM
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Organizations must consider the long-term impact of their short-term actions; in spite of being fueled by our capitalist economic incentives, this consideration is not common practice in many cultures, industries and sectors. Second, to overcome resistance and add maximum value to the organization, foresight must be integrated into every aspect of the culture. The more that foresight tools and methodologies are incorporated into each point in the strategic lifecycle, the better the policy- and decision-making process. Finally, evaluation of foresight methods is not necessarily an exact science and connecting specific benefits is often difficult---though this fact should not deter executives from viewing foresight as an important supplement to strategic and decision-making processes. Futureproofing can create value in the form of resilience. The organizations that continue to strive to be relevant and supportive of possible futures are more adaptive and resilient.
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Scooped by
James Schreier
November 2, 2020 9:00 PM
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Over the years, I’ve signed up for a lot of newsletters, store promotions, and more via email. I’ve recently come to realize I’ve signed up for way too many emails. Many of them I no longer read or they no longer apply to me. What does this mean for me? It means my email inbox […]
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Scooped by
James Schreier
January 18, 2021 3:24 PM
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The history of technology is one of subtracting humans and replacing them with machines. Do the unintended consequences include creating shoplifters?
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Scooped by
James Schreier
January 18, 2021 9:00 AM
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Rethinkery Foresight works with a diverse network of future-thinkers to analyze and advise on emerging issues and technologies.
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Scooped by
James Schreier
January 18, 2021 9:00 AM
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WGB exclusive: Seeking solutions to support faster and safer in-store shopping, the retailer is quietly testing a souped-up checkout-free
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Scooped by
James Schreier
January 8, 2021 12:00 PM
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A fascinating article, almost 40 years old -- yet almost perfectly relevant today for understanding trends.
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Scooped by
James Schreier
January 4, 2021 8:43 AM
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IE Insights is IE University's knowledge hub that provides research based analysis and fresh ideas on how way we live, work, and coexist around the world.
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Scooped by
James Schreier
December 28, 2020 8:46 AM
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Working from home may have been a challenge for organizations at the start of the pandemic. Still, it has driven …
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Scooped by
James Schreier
December 21, 2020 9:00 AM
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Each year, new web development trends surge in popularity leading to drastic changes in user interfaces and back-end operations. But no matter what the newest trend may be, they all have a shared goal: optimize the user experience to boost engagement and sales.
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Scooped by
James Schreier
December 14, 2020 9:00 AM
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Twitter has published its annual listing of key trends, including the most tweeted about celebrities, sports teams, musicians and more.
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Scooped by
James Schreier
December 1, 2020 7:56 AM
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21 consumer trends for 2021 with innovation opportunities, from TrendWatching's content team.
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Scooped by
James Schreier
November 23, 2020 9:00 AM
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We check in with HRI Lodging’s Matt Rinehart to find out how 2020’s coronavirus pandemic pivots will influence next year’s hotel F&B strategies.
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Scooped by
James Schreier
November 23, 2020 9:00 AM
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That menu must not be much of a secret after all. Colorado fans of the iconic California chain In-N-Out Burger waited on epic lines Friday as the state’s first two outlets opened. In Aurora, …
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Scooped by
James Schreier
November 9, 2020 9:56 AM
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Let’s face it, the number of items on the plate continues to increase. Customer expectations continue to rise, while at the same time, all parts of the business are dealing with increased pressure to operate with greater efficiently and at lower cost. 2020’s COVID issues have only upped the stakes! It’s never been more important for teams to demonstrate just how much of a value driver they are.
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Scoop.it!
This is an extremely disturbing issue -- and trend. We've been studying and monitoring this for years. We did a major exploration on this issue with Joel Barker's Implications Wheel several years ago -- content is still very relevant.