 Your new post is loading...
 Your new post is loading...
|
Scooped by
James Schreier
May 3, 2021 9:00 AM
|
The Technology Radar is an opinionated guide to technology frontiers. Read the latest here.
|
Scooped by
James Schreier
April 26, 2021 12:31 PM
|
With Disney's theme parks re-opening the world over, the entertainment giant has been busy figuring out what the future of its live experiences will look li...
|
Scooped by
James Schreier
April 12, 2021 9:00 PM
|
Leaders are obsessed with innovation. Becoming more agile and innovative are among CEOs top priorities. Why, then, do so many companies fail to innovate? It’s not that companies lack the vision, ideas, or resources. They’re just bad at innovation by design — that is, they’ve created cultures and processes that work well to manage predictable, profitable, and efficient operations. But that’s not how to nurture innovation. That’s not how to disrupt markets. So let’s look at the the key obstacles that get in the way of innovation: Sending Mixed Messages I stopped counting the number of people who are frustrated
|
Scooped by
James Schreier
April 7, 2021 8:42 AM
|
Employees want flexible workplace options and they're willing to quit to get them, according to new research.
|
Scooped by
James Schreier
March 29, 2021 9:00 AM
|
The COVID-19 pandemic has forced every organization to face its own set of challenges and opportunities to accelerate forward to humanize the future of work.
|
Scooped by
James Schreier
March 22, 2021 9:00 AM
|
For time and the world do not stand still. Change is the law of life. And those who look only to the past or the present are certain to miss the future.” – John F. Kennedy
|
Scooped by
James Schreier
March 15, 2021 9:44 AM
|
How does facial recognition technology change the way we categorize people, how we act, and how we conduct business?
|
Scooped by
James Schreier
March 1, 2021 9:00 PM
|
The COVID-19 pandemic has changed the world, and its effects will last. Here are some business trends for 2021 that business leaders should keep in mind.
|
Scooped by
James Schreier
March 1, 2021 9:00 AM
|
California-based startup Coa aims to get people to take a proactive approach to their emotional wellness through regular maintenance at mental health gyms.
|
Scooped by
James Schreier
February 22, 2021 3:59 PM
|
Robots Are Watching And Want These Jobs Society frequently discusses the possibility of automation, but robots are already apart of our daily lives. Discover how dangerous automation really could be.
|
Scooped by
James Schreier
February 8, 2021 9:00 AM
|
Which trends that emerged during the pandemic are more likely to continue after the pandemic? Which trends getting attention for accelerated traction do you predict may be abandoned?
|
Scooped by
James Schreier
February 8, 2021 9:00 AM
|
Gartner's Brian Kropp says next year will be another full of reinvention.
|
Scooped by
James Schreier
January 25, 2021 9:00 AM
|
In the opioid crisis, there is a distinction in that distribution was more complex to start but perhaps easier to maintain once started. The unintended consequences were also probably easier to predict.
|
|
Scooped by
James Schreier
May 3, 2021 9:00 AM
|
Start by embracing the discomfort of not knowing.
|
Scooped by
James Schreier
April 19, 2021 9:00 PM
|
The chicken chain is working with Kiwibot, which makes tiny semi-autonomous delivery robots, to test deliveries in California.
|
Scooped by
James Schreier
April 12, 2021 9:00 AM
|
This chart shows estimated year-over-year change in retail sales in the U.S. in January 2021.
|
Scooped by
James Schreier
April 5, 2021 9:00 AM
|
The Metaphase of advancing AI requires the growth of leaders who possess a new wisdom to manage the collision of digital expansion with aging assumptions.
|
Scooped by
James Schreier
March 22, 2021 9:39 AM
|
This exponential growth of NLP has also led to the rise of new trends and innovations in the industry. Let’s discuss some NLP trends to watch out for in 2021.
|
Scooped by
James Schreier
March 15, 2021 10:18 AM
|
Plenty. Up to 70% of the United States’ gross domestic product is tied to consumers. With widespread vaccination programs opening up more opportunities to leave the house and with money in-hand, consumers will be looking to spend money they have saved and government-provided stimulus. Retail, entertainment, travel–these are just a few industries stopped or slowed by the pandemic likely to experience a renaissance. Consumer activity will stimulate other business activity, as well. This sudden demand in products and services won’t come without buyers facing issues, which means customer service must be ready.
|
Scooped by
James Schreier
March 8, 2021 6:21 AM
|
Mental Health Apps Aren’t All As Private As You May Think (Consumer Reports): Type “mental health” or a condition such as anxiety or depression into an app store search bar, and you can end up scrolling through endless screens of options. As a recent Consumer Reports investigation has found, these apps take widely varied approaches […]
|
Scooped by
James Schreier
March 1, 2021 9:00 AM
|
After being bombarded with disruption in 2020, executives can better prepare for the next crisis by considering new perspectives.
|
Scooped by
James Schreier
March 1, 2021 9:00 AM
|
Philadelphia International Airport’s concessions program is piloting robotic food delivery to customers at the travel hub as a new addition to its contactless ordering platform OrderatPHL.com, reports the Philadelphia Business Journal.
|
Scooped by
James Schreier
February 22, 2021 9:00 AM
|
Over time, the authors of a new study suggest, consumer frustration stemming from what they term microfailures — minor annoyances that tend not to be complained about — builds up, and it has consequences. Consumers can switch providers of services and products without giving the company a chance to redress their grievances, and management is left none the wiser. This makes it crucial for companies to learn how to spot microfailures.
|
Scooped by
James Schreier
February 8, 2021 9:00 AM
|
They reflect the unpredictable and rapidly changing times we live in today. What, in effect, does today’s ever-changing environment imply for business and the world of customer experience in particular? It underscores the need for nimbleness and flexibility in business strategy and execution.
Intrinsically, customer experience cannot be separated from flexibility and change. Customers are human, and evolution is ingrained in the human experience.
|
Scooped by
James Schreier
February 1, 2021 9:00 AM
|
Technological changes and access to information are only going to accelerate, especially given the emergence of 5G connectivity. That means customers will be satisfied or dissatisfied with what you have to offer as an organization much quicker than in years gone by.
|
We follow this closely because of its content but almost more importantly because it is a great model for tracking information. We've designed a main part of the T.I.P.S. Tracking program using this excellent model.