Management - Leadership

Successful companies are driven by strategic thinking, innovative ideas, and passion that pulses behind a vibrant culture, all led by a leader who enthusiastically embraces all three characteristics.

Admiral Michelle Howard is the first African-American Navy commander and first four star woman in Navy history. She also played a key role in the rescue of Captain Richard Phillips, whose kidnapping by Somali pirates became a film.

Several years ago, I was running a retreat for rabbis and the most unlikely coincidence occurred. I was working......

Janet wore a smile from the nose down; her eyes bore daggers. If I offered a Friday afternoon off for having finished a big project early, she “wished” it had been last week when she and …

Incoming leaders have an important decision to make when they meet a new team: Should they immediately start implementing the ideas they were hired for--or should they gain the buy-in and support o...

I’m usually a big fan of Fast Company articles, but one recently seemed like the biggest contrived piece of new-aged garbage, and I just had to share! The article has a great premise: …

“We’re adding a little something to this month’s sales contest. As you all know, first prize is a Cadillac El Dorado. Anybody wanna see second prize? Second prize is a set of steak …

Ego can be our greatest asset or it can be our biggest liability. It’s all about keeping it in balance. An out of balance ego doesn’t feel dramatically different from one that is in balance, explai...

So “I arrived early excited about my first day and my first real job from college. I just could not believe how disorganized they were. It was like nothing you said. As a matter of fact, they …

The Survey Says
When it comes to customer experience activities and commitment, leaders appear to be:

The folks over at Johnson Controls have put together an interesting report called Smart Workplace 2040: The Rise of the Workspace Consumer, it's a lengthy 84 page report that explores various scenarios for what the workplace might look like in 2040. It includes made up characters as well as in-depth [...]

Employees need genuine connections with co-workers and the organization to be engaged. Study after study will tell you it’s all about treating them like whole people, with all the respect …

How do we curb a rude micromanager? This particular supervisor treats both customers and employees with little respect. The problem is exacerbated by a district manager who refuses to document the infractions, and an assistant manager at the same location who is nearly as big a problem. The result is long-term employees giving notice, not to mention difficulty recruiting new people. Is it too late to intervene and redeem these leaders? Or should we start cleaning house?

—Talent T

Let it go. Since the beginning of time, those three words have never been repeated more frequently by more people or in more places than they have since the release of Frozen. Whatever else …

The other day while with a client, I mentioned something about the organization’s culture, and the client grumpily replied “I’m sick of hearing about the culture!” I laughed and …

Leadership is a complex endeavor, but it doesn't have to be complicated. We tend to make things more complicated than they need to be and that's definitely true in the field of leadership. To prove...

As an Organizational Development and Leadership practitioner, I often find myself having conversations about leadership – what it is and what it isn’t – and how to be a good leader. …

The power is shifting, and what it means to be a great boss is taking a dramatic turn.