Management - Leadership

Dear Madeleine, I manage a large team of people. I am respected and know that I add value to the organization. Recently, however, my own manager has been giving me a lot of negative feedback. It se...

Chris Martin, chief technology officer at Pandora, shares three things all leaders can do to improve employee retention.

Lots of people are doing too much, feeling too burdened, and finding they aren’t as effective as they would like to be. As a coach, I work with leaders around this reality, and I coach them to take...

People don’t leave organizations, they leave managers. Here is my list of eight bad leadership behaviors you must eliminate if you want to keep top talent.

By having a better understanding of oneself, individuals can learn to better empathize with others, especially on teams.

Leaders want to make their mark on operations, stamp their philosophical footprint on minds, leave their legacy on hearts and in hallways. They hope their le

Dear Madeleine,  As a sales and marketing manager in my company, I have been raising flags regarding the way we are responding to the market shrinking and business conditions. I see us headed for a...

“How did you do that?” This is a question we hear often from Blanchard clients. In a recent conversation with an organizational sponsor, I was asked to explain how Blanchard coaches were able to co...

Through the research, we had a pretty good idea of what was going on, but he still needed to reconfirm everything with the customer–understanding their strategy, priorities, the views of each person involved.

Ideas are incredibly valuable assets for leaders and for organizations. One of the most effective competitive strategies you can leverage is to improve your

Dear Madeleine, I manage a fairly large team of supervisors. The days are long and hectic but I have a good flow going with the group.  Recently, though, it has become clear that one of my best peo...

Differences are inevitable when passionate people work together. Eventually, after a team gets through an initial orientation with a new task, members usually come to the realization that working t...

Dear Madeleine, I have been managing people for a couple of years now. I enjoy it, and the people who work for me are thriving. My problem is all the new technologies in my field. I have a good bus...

“The role of a creative leader is not to have all the ideas; it's to create a culture where everyone can have ideas and feel that they're valued.”  -- Sir

Approximately 10 million Americans work in the restaurant industry, and it is one of the few industries where wages can legally be below the federal minimum wag

“A leader is best when people barely know he exists, when his work is done, his aim fulfilled, they will say: we did it ourselves.” —Lao Tzu Done well, performance management is a partnership where...

Hint: It's the opposite of what your instincts tell you.