Management - Leadership

Traditional performance management is no longer effective. See why meaningful feedback and strengths are integral to improving employee performance.

leadership is not a product of technology, so the technology itself can’t improve leadership

Managing is about stuff. We manage stuff like budgets, buildings and inventories. While we may get emotional over too much inventory we never have to worry about inventory getting emotional with us when we decide to have a sale to “blow out excess inventory.”  Leadership on the other hand is all about people. People, like…

Employees quiet quit when they feel like they can't speak up at work. Read what leaders can do to help employees feel more connected and engaged.

It’s a consistent and predictable customer experience – one that drives compliments – that will get your customers to say, “I’ll be back!” 

Here at PI we’re trying to walk the walk, applying our stated mission of Better Work, Better World to conversations around self care and mental health.

It can seem like your students are learning well, but if they can't understand the material or remember it long-term then they may be simply 'achieving'.

In this post, we'll explore why people overlook preparation in difficult conversations, and discuss the correct way to prepare.

Here’s how managers can break the cycle of office conflict.

Self-Awareness: The Key To Effective Leadership We've all experienced a leader who wasn't self-aware. When a leader is self-aware, they have the ability to focus on themselves and see how their own actions, thought, and emotions do or do not align with their internal standards. We see this when a leader has

TRUST is a cornerstone of effective negotiations. From trusting yourself to building trust with the other party, trust itself improves long-term outcomes, relationships, and buy-in. Yet we often don’t give it the attention it deserves.

Pandemic concerns, persistent inflation, burnout and more have wreaked havoc on employee well-being in recent years—but thanks to gains in pay, benefits and work/life balance, workers are actually happier than they have been in decades, new data indicates

Imposter syndrome is a leadership killer. You cannot lead well when you constantly think you're not good enough, smart enough, or valuable enough to lead. Worse than that, you can't lead when you feel you're not authentic. I remember presenting to my old youth group one time. I was young, didn't

An uninspired team is a sad team. When your people are no longer excited or encouraged to come to work, their work ethic will suffer. Zig Ziglar used to say, "People often say that motivation doesn't last. Well, neither does bathing, that's why we recommend it daily." The same goes for inspiration.

Choosing your words carefully is an important element to Authentic Leadership. Actually, it’s important to every relationship you have. Your words have the power to influence and impact people's thoughts, feelings, and behaviors.  The way you communicate can either build or damage relationships. It can affect how people perceive you and your message. When you…

In this post, we'll discuss the the leadership role as a balance of disciplines, and the outcomes of maintaining that balance.

New research by Rob Cross and Karen Dillon suggests that even the highest performers are in danger of drowning from “microstress” at work

A leader knows his job is never done in the arena of self-improvement. He or she is constantly looking for areas to improve. Once they've improved in one or more areas, they move on to the next. Sometimes, they get stuck trying to figure out which skill or talent to work on next. Fear not; in this article, I will

Trust in leadership is falling. See why trust is essential for employees and what the best leaders do to build it.

Here’s what it looks and sounds like when someone at work makes you question your own experiences and doubt your reality