This post is for facilitators, consultants, academics, and everyone who is working with complexity theories or have just begun exploring and reading about this field.
Follow, research and publish the best content
Get Started for FREE
Sign up with Facebook Sign up with X
I don't have a Facebook or a X account
Already have an account: Login
HR, L&D Capability and Role
3.6K views |
+1 today
 Your new post is loading...
Your new post is loading...
Scoop.it!
To date, very little work has been done on harnessing the power of informal networks and teams in the world of both global HR and global HR systems. The fluidity and informality of teamwork has always meant that capturing ever changing team membership and dynamics has been virtually impossible at any scale.
Andrew Gerkens's insight:
How network analysis can help HR make better decisions. This related article is also really valuable, as it explores the difference between human and social capital - https://www.linkedin.com/pulse/retain-release-data-you-need-react-correctly-when-employee-newman/ 
Scoop.it!
8 Skills For Learning And Development Professionals To Future Proof Your Career - eLearning Industry
Wondering about Skills For Learning And Development Professionals? Check 8 Skills For Learning And Development Professionals to future proof your career.
Andrew Gerkens's insight:
A fantastic overview of core performance consulting and design skills for HR/L&D. I love the expansion of K,S,M & E to include mindset
Scoop.it!
Andrew Gerkens's insight:
Two great examples of performance consulting to solve the real issues impacting performance, rather than simply being an order taker for training
Scoop.it!
HR Congress Keynote speaker, Dr. Dave Ulrich is talking about what is required of HR to be a source of value in the future.
Andrew Gerkens's insight:
A roadmap for a strategic and externally connected HR function that create real value
Scoop.it!
Andrew Gerkens's insight:
A regular newsfeed exploring modern workplace learning. An essential site for those wanting to be and stay relevant and provide real support to their organisations.
Scoop.it!
Andrew Gerkens's insight:
Resources (that help people perform) versus short (micro-learning) courses
Scoop.it!
Become A Credible Activist
Andrew Gerkens's insight:
The importance of credibility and activism to HR effectiveness. Influence and relationships build trust, but ultimately professional effectiveness starts and ends with results.
HR professionals who want to add value to the business need to be involved in business discussions. To get invited to those discussions, HR professionals must first exhibit credible activist competency traits. They need to be credible and they need to have an opinion and be willing to voice that opinion. Credible Activists build credibility over time by delivering results, improving personal and professional performance, developing relationships of trust internally and externally, and utilizing the trust to influence others.
Scoop.it!
The great ROI swindle – How measurement impacts Leadership Development. To measure the effectiveness of leadership development, we also need to consider
Andrew Gerkens's insight:
Organisations often struggle to measure the impact of leadership development. Perhaps this is because they are seeking to apply a technical solution (RoI) to a complex problem. This article explores the challenges and opportunities for learning measurement in a world of complexity.
Scoop.it!
Start Today Smarter: Continuous and Collaborative Learning
Andrew Gerkens's insight:
How do you stay on top of your game when there is too much information and where the half life of knowledge continues to decrease? Content curation is a key skill set for us as individuals, but also for L&D in supporting organisational capability. Curation is all about helping people learn, unlearn and relearn at the speed of business. L&D can defocus on course/content creation and harness their efforts around equipping and supporting people to create, share and access knowledge on a continuous basis.
Scoop.it!
If you are set on mastering assessment language, here are some tips and resources to help you use the best words at the right times.
Andrew Gerkens's insight:
Low versus higher order thinking - the article focuses on assessment, but the summary is a great reference for considering learning and/or performance objectives in the digital age. Knowing vs. Doing. Knowledge vs. Performance.
Scoop.it!
Andrew Gerkens's insight:
The shifting balance away from creation and towards curation of content
Scoop.it!
The growing number of connected devices and increasing demand for low cost, high quality education give MOOCs a bright future.
Andrew Gerkens's insight:
A simple summary and overview of top MOOC providers. I'm not a huge MOOC user myself, but I've enjoyed the MOOCs I have undertaken. Note - I said undertaken, not completed! The value I have found in MOOCs has been the access to a library of curated content I can use/save/explore etc. based on my needs. This is a huge saving of time and effort. The other benefit of the MOOC has been to connect with others who are interested in similar topics. Neither of these benefits relates to completion of the MOOC.
In being able to respond to the specific needs of individuals and teams and needing to be careful about when we invest in developing content, I can see the benefit of MOOCs as part of a broader solution we might help workers to scope out.
|
Scoop.it!
Organisations can expect continuous feedback to become the new performance management standard, and there are a number of steps HR can take in the process
Andrew Gerkens's insight:
I'm most interested in moving away from traditional performance appraisal (seen as administrative process for HR and linked to salary review), to a culture of real-time or continuous performance feedback, which I think can really drive performance and development, be seen as being 'for' the business and individual.
I'm interested in how technology can simplify and enable this approach and have been following Small Improvements (as an example).
Scoop.it!
Mirjam Neelen Let’s start with a quote: “Successful training is not a one-time event but an iterative process that considers the elements leading up to training as well as important factors after training” (Salas, Tannenbaum, Kraiger, & Smith-Jentsch, 2012, p 78). This quote is from their meta-analysis of the science of training and development in…
Andrew Gerkens's insight:
An interesting blog that challenges L&D practitioners to better understand and apply a research based approach to their work.
You can read (and I encourage you to share) the main article referenced in the blog here - http://journals.sagepub.com/stoken/rbtfl/g8tvuLmoeZfN2/full
Scoop.it!
A journey map is a visual tool that communicates a wealth of information at a glance. Journey mapping focuses on the quality of the entire experience.
Andrew Gerkens's insight:
With a strong focus on customer and employee experience, journey mapping looks like a great skill to facilitate and a good extension of systems and human centred design thinking
Scoop.it!
Actually it’s NOT an either or question, but…I must add to the title right up front to provide a hint of where I’m going…ACCESS is not exclusive to learning.
Andrew Gerkens's insight:
We used to think that 'knowledge was power' (when knowledge lived in people's heads). We then moved our thinking to one of 'access to knowledge is power' (when the internet opened up access for all). Now we have so much or too much information - the key is searching, filtering and sense making - 'access to the right knowledge at the right time is power'.
Scoop.it!
From
www
L&D professionals still have a critical role to play in supporting employees who are applying self-directed learning strategies.
Andrew Gerkens's insight:
A useful reference for considering how to enable a culture of self directed learning. In practice, I see many of these elements spread across a range of processes and practices, so it is good to have a central framework and guidance to review, especially given more and more organisations are mapping and improving the employee experience.
Scoop.it!
Employee lifetime value is important because you can prove to upper management that the process you want to carry out can result in significant ROI for the…
Andrew Gerkens's insight:
This is a practical approach to building and presenting the business case for investment in people, using the concept of Employee Lifetime Value (ELTV).
This repeat of the blog on LinkedIn includes a case study to demonstrate the approach - https://www.linkedin.com/pulse/how-understand-roi-investing-people-maia-josebachvili
This 45 minute webinar explores the concept further - https://www.youtube.com/watch?v=ToBddp-ncrk as does this 33 minute presentation from a culture conference - https://www.youtube.com/watch?v=FeioddYpdkw
Scoop.it!
In the San Francisco Bay Area? Join me for a one day workshop on Business Drawing for People Who Can’t Draw
Andrew Gerkens's insight:
This article explores various methods for drawing complex systems. This is an important skill for performance consultants
Scoop.it!
Digital learning is here: what are the ten trends to make sense of this new landscape?
Scoop.it!
Andrew Gerkens's insight:
Explore workplace learning through a business transformation lens.
Scoop.it!
Andrew Gerkens's insight:
A useful overview of the changing landscape and implications for L&D. I like this quote from Charles, 'The idea that helping people develop skills alone will lead to high performance is a fallacy. L&D needs to look and work beyond ‘skills’ if it is to have an impact'. The value of having a performance and outcomes focus, which will help us do the right work (solve the right problems), have real impact and which I truly believe is far more exciting and rewarding!
Scoop.it!
From
medium
At The Ready we focus on organization design and the Future of Work. It’s a lens on management consulting that helps organizations, teams, and individuals think and act differently in the 21st…
Andrew Gerkens's insight:
A nice overview of different org design theories
Scoop.it!
As the holidays are rapidly approaching many folks will get some well-deserved time out of the office to celebrate with friends and recharge for a new year. One good idea for filling the down time between family visits, gift-giving and holiday meals is to spend some time learning something new. One of my favorite things about…
Andrew Gerkens's insight:
Great resources for L&D professionals to tap into. Don't forget L&D Twitter Chats like #lrnchat and #ozlearn
|
This post is a useful resource for considering how we explore and seek to understand human systems. The post explores the similarities and differences between systems thinking and complexity theory.
I liked this quote referred to in the article:
“In a complex world, a vision is not a photograph of a future destination, and a strategy isn’t the map that charts the course. A complex vision is a compass that points towards a future direction, and a complex strategy is a set of safety guardrails inside which people can innovate and learn.”