"Qantas is now piloting an option which will allow passengers in economy to purchase an empty seat next to them for as little as $20 ..."
Follow, research and publish the best content
Get Started for FREE
Sign up with Facebook Sign up with X
I don't have a Facebook or a X account
Already have an account: Login
Customer service in tourism
6.7K views |
+0 today
Follow
Filter by date
Tags
 Your new post is loading...
Scoop.it!
"From imagineering to guestology, over the past 70 years, Disney has pioneered attraction management processes and the technology behind them; but Its latest initiative – the Disney Genie app, has been both celebrated and criticised ..."
Scoop.it!
"In this week’s By The Way Concierge, we look at the pros and cons of using tracking technology to find your bags..."
Scoop.it!
"Flight crew are exhausted and overworked as they take on extra hours during the current airport chaos, airline staff told CNN ..."
Scoop.it!
"Shifts in travel patterns are likely to become more common in Europe, a region that climate researchers describe as a “hot spot” for severe summer heat ..."
Scoop.it!
"The hospitality industry is focused on the guest experience and to understand guest desires and expectations, hotels must closely track current emerging trends..."
Scoop.it!
"Despite recent federal changes meant to better include gender-diverse travelers, most U.S. airlines still require passengers to select “male” or “female” when booking a ticket ..."
Scoop.it!
"In a transition hastened by the pandemic, increasingly you can travel abroad and barely ever handle a physical bill or coin, whether pounds, kroner or euros. A guide to going cashless overseas ..."
Scoop.it!
"A new crop of properties are doing everything they can to make sure guests use their vacation to disconnect ..."
Scoop.it!
"It's simple and smart, and I don't know why every business doesn't do it ..."
Scoop.it!
"If you want to make sure you're planning an ethical trip, here are 10 things to consider when you book that dream safari in Africa ..."
Scoop.it!
"Reefsuites, Australia's first underwater hotel, is providing environmentally-conscious guests with a moral dilemma ..."
Scoop.it!
"South Africa is looking to attract international tourists, in the wake of harsh pandemic-induced travel bans, with its new Live Again ad campaign ..." |
Scoop.it!
"Aubrey's video "Misconceptions about South Africa" is up to 1.5 million views. Her pronunciation of "kak" and "Johannesburg" is also pretty popular ..."
Scoop.it!
"With the government’s Draft Tourism Transformation Plan now out for consultation, the hospitality industry has an opportunity to clean up long-standing concerns over wages and conditions for workers ..."
Leona Ungerer's insight:
A New Zealand perspective
Scoop.it!
"With a deeper understanding of what is being communicated, both academically and emotionally, empathy listening is a disciplined listening and questioning strategy that enables you to build and ..."
Scoop.it!
"The return of tourism to New York has brought crowds back to one of the most popular selfie spots on earth. People who live there aren’t feeling #grateful ..."
Scoop.it!
"In two decades of flying, things have never been as stressful as they are now, a cabin insider says. Here, her tips from 30,000 feet for avoiding airline chaos this summer ..."
Scoop.it!
"Citizens across Europe are fed up with tourists flocking their cities. This overtourism is caused by increased global mobility and driven by social media. Policiymakers look for solutions. Can tourists and locals solve this problem together? ..."
Scoop.it!
"Hours in security lines. Canceled flights. Lost baggage. Here’s a look at how you could be affected by travel disruptions this summer and tips on how to prepare ..."
Scoop.it!
"Travelling alone doesn’t need to be lonely –research shows solo consumption can be a fulfilling, enjoyable and even social experience ..."
Scoop.it!
"From zero-pressure balloon trips to astronaut boot camps, reservations for getting off the planet — or pretending to — are skyrocketing. The prices, however, are still out of this world ..."
Scoop.it!
"Automated payment and the spread of tipping to every corner of the food-service business have helped workers weather the pandemic. But some consumers feel overwhelmed ..."
Scoop.it!
"In recent weeks, travelers on both sides of the Atlantic Ocean have endured long lines at airports, flight delays or cancellations, and plenty of frustration. Is this the new normal? ..."
Scoop.it!
"South Africa's police are investigating hundreds of cases involving Hello Darlings, a travel company accused of siphoning millions of rands from would-be holidaymakers ..."
Leona Ungerer's insight:
A South African perspective |
