For postsecondary education to be one of the most time-consuming and expensive purchases one can make in a lifetime, can we afford not to define consumer protection in this realm? Here are some important questions I ...
Leona: This may require some thinking, but it may make tertiary education more transparent. Presenting a completely clear crystal ball of each student’s future at a particular institution, would of course not be possible, because it also depends on the commitments that the student makes. Informing students in advance what they can expect and doing this according to certain standards indeed reflects an awareness of the trend that students are consumers/the customers of a particular institution.
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