Chatbots can operate according to a set of predefined rules or, using machine learning, work based on various degrees of artificial intelligence. They can be accessed through chat tools — such as Facebook Messenger — or other types of messaging apps. Basically, a chatbot interacts with the user in the same way a live person would — through conversation. Theoretically, the bot gets smarter as it interacts with more people and learns new things, which opens up some fascinating instructional avenues to explore.
The learning applications for chatbot technology on desktop or mobile learning may be in the early stages, but the possibilities could be transformative. Having an available, accessible subject-matter expert dramatically changes several aspects of what experts in learning and performance do, such as:
Via Edumorfosis
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