Great article by Not all negative feedback is worthwhile.
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Jeremy Pollard
onto Shipley Asia Pacific March 11, 2014 8:46 AM
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Ever heard the expression: 'the pot calling the kettle black' ?
It refers to the hypocrisy of criticising another party for qualities you also possess.
In this great article by Steven Berglas - he cites the workplace expression of this, and provides a cute label for it.
But the consequences in any organisation of this behaviour are anything but cute!
It is behaviour worth considering if much needed change is struggling. Or staff. or customers are defecting.
Of course, hypocrisy & selective blindness are not new, hypocrisy was observed thousands of years ago by the Greeks.
The word is an amalgam of the Greek prefix hypo-, meaning "under", and the verb krinein, meaning "to sift or decide"
I suffered from this nasty, toxic syndrome for about the first 20 years of my business career - until I had it slapped out of me ! (Mostly)
I was terribly judgemental about my customers - especially their ability to make a decision to suit my sales quota (anyone else?)
Yet I often failed to get my own company to make decisions that would ultimately have made it easier for clients to buy from us.!
Yeah, it is a crazy thing. Berglas points out it can be so 'crazy' people can actually need professional treatment for it - and not all respond.
But identifying it - calling people on it, citing examples can help the perpetrators - certainly, I was lucky enough to be held up a mirror on it.
I'll let my Nana have the last word - one day, listening to some people complaining about this and that, she laughed, and said "complaints say more about the complainer than the subject" - Go Nana !