Informe Anual 2017 » Defensor del Pueblo Europeo
(...) We published a simple guide for EU officials on the “DOs and DON’Ts” of dealing with lobbyists, and were pleased that the Commission is now using it in its staff training.
Conscious of the need for fast action when individuals seek EU documents under the Transparency Regulation (1049/2001), we introduced a new Fast-Track procedure for these complaints, and are very encouraged to see initial positive results. We were enabled to do this through the co-operation of the Commission, and we were grateful for its collaborative approach. (...)
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