A North Vancouver man is campaigning to save what he says is a vital telephone service for people with impaired hearing.

Ryan Ollis, 31, has gathered more than 200 petition signatures so far and has presented his case to the City of North Vancouver's council. Roughly 10,000 petitions are circulating across Canada.

Video relay service, or VRS, allows people with impaired hearing to use sign language over the telephone. To use it, a caller signs in front of a camera. That video is relayed to a call centre where a translator speaks into the telephone to a hearing person at the other end of the conversation. That person's spoken reply, in turn, is translated into sign language and displayed on the caller's television screen.

The video service replaces the older teletypewriter service, or TTY, in which operators translated typed messages into speech and vice versa.

Video relay has been available in the U.S. since 2002, but only came to Canada as a one-year CRTC trial in July of 2010. The pilot program was extended by six months, but will be discontinued Jan. 15.

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