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Data scientists may well save and elevate the function of human resources, writes Talent Management columnist Peter Cappelli. 
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CS leaders, faced with increasing internal pressures and accountability, need to prioritize and improve digital experiences, and explore digital applications to improve operational efficiency. This has increased the complexity of CS leaders’ portfolio and has, at the same time, made the customer service function strategic.
James Schreier's insight:
Identification of some key trends.
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Hot off the press! The Omnipress annual Training Trends Report is now available!
James Schreier's insight:
Requires signing up -- but it's free. Major report on trends!
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From
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Itâs not quite as allegorical as the renowned English author Charles Dickens may have posited in his well-crafted prose, but the White House convened in December to explore the threat that AI poses to put American workers out of jobs. With the summit themed âIndustries of the Future,â it was clear that organizers were spinning more of a Dickens-esque tale of dread, woe, and social satire than the progressive innovation that many know AI to be, poised to revolutionize our global marketplace and unlock untold amounts of business opportunities. So despite many factions of the media and industry still conjuring
James Schreier's insight:
Interesting and important discussion.
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Last month, McDonald's announced it would be acquiring personalization company Dynamic Yield in order to install ‘smart’ drive-thru displays at all of its US restaurants. The upgraded screens will offer suggestions to diners based on what’s currently in their cart, how busy the location is, the weather, and the time of day.
James Schreier's insight:
This story was tagged from an earlier story but this adds some additional detail and connections to related stories.
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HBLC presenter discusses latest research that shows a shift to sophisticated cost-containment models.
James Schreier's insight:
Interesting trends in so many areas -- most deserving monitoring and assessment.
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At present, an incredible amount of data is available from a myriad of sources. If harnessed correctly, this is a veritable gold mine for businesses across the board.
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It's official: McDonald's is becoming a tech leader. Here's how it's doing it.
James Schreier's insight:
The article includes that statement that really nails it: "The implications are..."
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California lawmakers introduced a bill that would restrict and in some cases, ban, the possession and use of smartphones during school hours. Via John Evans
James Schreier's insight:
There is some recognition here about implications, particularly "first-order" implications, but the depth of this topic suggests there are multiple second- and third-order implications.
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Understand new global and regional consumer trends and uncover innovation opportunities
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Those consumers place a high priority on being able to order through an app and then getting timely delivery, so much so that 40 percent of online shoppers are willing to pay extra for same-day delivery, and 25 percent would pay more to get packages within a one- or two-hour window of their choosing.
James Schreier's insight:
This article has a lot of key points about "last mile delivery," but this paragraph shows how the expectation is continuing to rise!
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Digital transformation is not a buzzword. I repeat. Digital transformation is not a buzzword. Digital transformation is much more than “corporate speak”, and we should not discount its legitimacy. Yes, “digital transformation” has been overused and diluted by executives and consultants to...
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The proposed Paycheck Fairness Act would prohibit employers nationwide from asking job applicants about their salary history and require employers to prove that pay disparities between men and women are job-related.
James Schreier's insight:
Major implications, both positive and negative, on this issue.
James Schreier's curator insight,
February 18, 2019 12:18 PM
The implications of this, both positive and negative, are major consequences that should be thoroughly explored. www.implicationswheel.com |
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Columnist John Sumser lays out a dozen pitfalls forward-thinking HR leaders need to avoid in the coming years.
James Schreier's insight:
Interesting beginning to this article, identifying several significant trends seriously impacting HR.
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Following the latest wave of price cuts at Amazon’s Whole Foods, announced Monday evening, Walmart today introduced its own plans to challenge Amazon on grocery shopping through a partnership with Google. The company is rolling out a new voice-ordering capability, Walmart Voice Order, which works across Google Assistant-powered platforms, including Google’s smart speakers and displays, […]
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American food supplies are increasingly channeled through a handful of big companies: Amazon, Walmart, FreshDirect, Blue Apron. What do we lose when local supermarkets go under? A lot -- and Kevin Kelley wants to stop that.
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There are cameras. There is AI. And the similarities end there.
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Find out what happens during an online minute around the world.
James Schreier's insight:
An updated insight -- this is a part of our T.I.P.S. Tracking program that we consider important to understanding the amount of information "out there."
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Passengers at Toronto Pearson airport will be able to order food and have it delivered to them at the gate.
James Schreier's insight:
In many categories of trends that I really enjoying following.
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As talent shortages grow, smart mobility strategies will provide solutions to building and maintaining an outstanding employee lineup.
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No one really knows what future jobs will look like or the skills that will be necessary to carry them out. But researchers and companies alike widely believe that, as a start, interpersonal and management skills will differentiate humans from machines.
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To capture the full potential of integrating automation into the workplace, leaders need to understand its impact on work and the organization. All too often, leaders approach workplace automation from a purely technological perspective, becoming mired in endless discussions on how machines will...
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Tech Trends 2019: Emerging technology trends can seem both elusive and ephemeral, but some become integral to business and IT strategies—and form the backbone of tomorrow’s technology innovation. The eight chapters of Tech Trends 2019 look to guide CIOs through today’s most promising trends, with an eye toward innovation and growth and a spotlight on emerging trends that may well offer new avenues for pursuing strategic ambitions.
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Technology promises to make easy things that, by their intrinsic nature, have to be hard.
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10 Jobs For The Future The world is changing quickly, and some careers are doomed to be a thing of the past. Discover 10 futuristic jobs that'll keep workers busy in the years to come.
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