T.I.P.S. Tracking - I-Wheel - "UC File"

Once the chaos ends, it’s time to address the second and third-order effects. Phase 2 is characterized by moving from reacting to acting—a recovery mindset

A recent survey contains a disturbing statistic about the role that content-creating generative AI plays in the modern-day job hunt: A majority of working adults would consider using AI tools to embellish or lie on their resumes.

Aescape is launching its AI-powered massage machines across 10 Equinox locations, with additional partnerships in the hospitality industry to come.

Veritas research finds that, despite employees using AI at work, businesses are still not offering clear guidance on how to safely use the technology

McDonald’s is gearing up to launch an immersive campaign that celebrates manga and anime. This will go live on 26th February and will see the fast food giant change its names to WcDonald’s.

New research spotlights long COVID’s serious cognitive health repercussions, including a 6-point drop in IQ.

The kiosks are generally designed to serve 1,000 soldiers a day and offer an alternative or a supplemental food source apart from traditional dining facilities. In recent years, the Army has opened 14 of them, and plans to open an additional 13 within the next year, according to the service.

Why major US cities are finally ditching parking mandates

In today’s fast-paced digital world, customer service is more critical than ever. Businesses need to provide prompt, efficient, and personalized support to meet the ever-growing demands of their customers. Enter ChatGPT, the revolutionary AI-powered tool that’s changing the game for contact centers worldwide.

In this comprehensive guide, we’ll delve deep into the many benefits of ChatGPT for contact centers and explore how it can transform customer service operations.

Retail stocks are embracing AI, driving a market expected to be worth $51.5 billion by 2030. These three are on the forefront of innovation.

Following a WSJ report, Sen. Richard Blumenthal asked FanDuel, DraftKings and other companies how they target big spenders and VIPs.

As Disney’s futurist, and in the decade following my tenure with the mouse, I’ve successfully championed foresight efforts across corporate, non-profit, and governmental sectors. This real world experience is woven throughout our custom client engagements, as well as in our capacity building and certification programs.  If I had to boil these 25+ years of experience into a more digestible “top 10” list, this would be the result!  1. Ask for forgiveness, not permission I’ve seen so many foresight efforts stall because practitioners simply didn’t act, believing they lacked the authority to do so. For example, leadership at an organization’s European andRead More

Young people are shunning an occupation that’s physically demanding and sometimes dirty, though well-paid. The consequences could be far-reaching.

Despite the decent salary, the pace at which the US is minting new plumbers is lagging retirements. The widening plumber deficit matters for households facing hefty charges to fix a leak and businesses trying to get new buildings completed on time and on budget. This shortage cost the economy about $33 billion in 2022, according to an analysis commissioned by Lixil Americas, a maker of bathroom fittings. The report projects the country will be short about 550,000 plumbers by 2027.

What's the update? In a demo shared yesterday, the robot named Figure 01 performed a variety of tasks based entirely on verbal commands:

The robot can see and describe what’s in front of it

It hands the human an apple when asked for something to eat

It explains why it handed the human an apple, while sorting trash into a basket

“It ultimately boils down to real-world use cases…hallucinations, summarization, and accuracy really matter. Everything else is essentially bullshit.”

Klarna, the Swedish BNPL company, released new data from its OpenAI-powered virtual assistant, saying its AI chatbots do the work of 700 full-time human agents. In 2022, the company was criticized for its handling of layoffs.

This excerpt from Chapter 4 of Thriving on Overload delves into how going into peripheral vision can broaden not only what we perceive but also our thinking. There is a reason that houses with expansive views, from hilltops or looking out over the ocean or a lake, attract premium prices. There is something uniquely attractive—and […]

Lydia Hu reports on the latest artificial intelligence news that major companies are using a new software to monitor employee conversations.

AI is expected to become more accessible, nuanced and integrated in technologies that help people. Here are three AI trends to watch in 2024.