Karen Tay, Singapore's Smart Nation director, was recently in Washington D.C. to run a workshop for the World Bank on how to develop “smart cities." She says: “'Smart cities' is honestly a buzzword... when I get invited to speak, most people expect me to start with cool tech like AR, VR, AI, modeling and simulation, blockchain and the like. The fact is that cities are complex ecosystems with very established ways of operating. If we want to disrupt them with technology in a way that benefits the masses (i.e. not just the upper middle class), we need dedicated work from the ground-up, coupled with political commitment." Karen Tay's five tips for smart city efforts come from conversations and projects with smart city leaders around the world.
Heun’s inspiration for Smarter Objects comes from unlikely sources — radios from the 1970s and Iron Man. He cites the curvy Panasonic R-72 and the rigid Sony TR-1825 as examples of designs that combine intuitive user interfaces with a distinct appearance. The Iron Man movies provide a glimpse of a near-future scenario where people can manipulate the physical world like wizards with a few simple gestures. While a mix of the common and fantastic, both examples are visually extravagant solutions that create strong emotional connections.
“Look around you — How many of the things you own foster memories?” asks Heun. “How many of those memories are important to your sense of self? And how fast can you access those memories by just touching and looking at these objects?” For many, the number will be high, but the question seems almost unnatural when talking about apps. Navigating a folder hierarchy can’t possibly match the thrill of physically turning an amp to 11.
While many of his colleagues are focused exclusively on the future, Heun constantly references our evolutionary past. Millions of years of biological development have given humans the ability to process information using all of our senses, but the last 30 years of technology advances have focused everything through our eyes and fingertips. “We use our eyes in combination with our hands to understand some object, but once we know how to operate it, our eyes are less involved.” says Heun. “Our hands and skin help us handle the information overload naturally occurring in the world.” Heun hopes that Smarter Objects will expand our ability to deal with an ever increasing amount of information without relying on apps or heads up displays.