In part one of this two-part blog, we learned about two of the common mistakes people make when communicating: using “you” language plus directives and making universal statements. We discussed substitutions that can be used for more effective communication. Sometimes the message the sender intends is not the message the receiver gathers. Often this is …
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Scooped by
Fuller Life Family Therapy
onto Resilient Relationships November 19, 2015 5:35 PM
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