Librarians have lived through the disruptions of fax machines, websites and Wikipedia, and now they are bracing to do it again as artificial intelligence tools go mainstream: “Maybe it’s our time to shine.” A few months after ChatGPT launched last fall, faculty and students at Northwestern University had many questions about the building wave of new artificial intelligence tools. So they turned to a familiar source of help: the library. “At the time it was seen as a research and citation problem, so that led them to us,” said Michelle Guittar, head of instruction and curriculum support at Northwestern University Libraries.
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