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Scooped by
michel verstrepen
June 30, 2016 5:27 AM
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Le Sénat a adopté le 3 mai 2016 en première lecture avec modifications le projet de loi pour une République numérique, dont le texte sera examiné le 29 juin en commission mixte paritaire. L’article 9 ter de ce projet de loi a été rétabli par le Sénat dans une nouvelle rédaction afin de promouvoir l’encouragement du logiciel libre par les administrations lors du développement, de l’achat ou de l’utilisation d’un système d’information : « Les administrations mentionnées à l’article L. 300-2 du code des relations entre le public et l’administration veillent à préserver la maîtrise, la pérennité et l’indépendance de leurs systèmes d’information. Elles encouragent l'utilisation des logiciels libres et des formats ouverts lors du développement, de l'achat ou de l'utilisation, de tout ou partie, de ces systèmes d’information. »
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Scooped by
michel verstrepen
June 30, 2016 4:44 AM
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Scooped by
michel verstrepen
June 30, 2016 4:33 AM
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Who is listening in on your phone calls? On a landline, it could be anyone, says privacy activist Christopher Soghoian, because surveillance backdoors are built into the phone system by default, to allow governments to listen in. But then again, so could a foreign intelligence service ... or a criminal. Which is why, says Soghoian, some tech companies are resisting governments' call to build the same backdoors into mobile phones and new messaging systems. From this TED Fellow, learn how some tech companies are working to keep your calls and messages private.
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Scooped by
michel verstrepen
June 30, 2016 4:22 AM
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Vinge la nouvelle ville intelligente, l’énergie Lab de Nordhaven, les laboratoires pour l’éclairage dits DOLL : le Grand Copenhague multiplie les initiatives pour tester en conditions réelles ses solutions innovantes de ville intelligente. Suivez le guide.
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Scooped by
michel verstrepen
June 30, 2016 4:21 AM
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Are you an IT consultant or contractor? Agile Software Development work is dead. If you practice that, you are a doorstop. If you manage that way, you are a boat-anchor. The wave has ended, it is
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Scooped by
michel verstrepen
June 30, 2016 4:20 AM
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Réseaux sociaux : comparatif des réseaux sociaux préférés des professionnels du marketing en B2B et en B2C (étude)
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Rescooped by
michel verstrepen
from Social media
June 29, 2016 6:40 AM
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L'écosystème autour de Twitter a toujours été très riche. Des centaines (milliers) d'outils ont été créés pour faciliter l'utilisation de la plateforme de
Via Florent Dabernat
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Scooped by
michel verstrepen
June 28, 2016 12:12 AM
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Models as Product, Modeling as Process
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Scooped by
michel verstrepen
June 27, 2016 6:19 PM
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Scooped by
michel verstrepen
June 27, 2016 1:16 AM
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In a recent Zendesk study, they show the preferred support channel broken down by generation. The most prefered support channel for the Silent Generation and Baby Boomers is far and away the telephone. While phone is still significant for Millennials and Gen Xers, email, social media and smartphone apps have clearly surpassed the telephone. A Forbes article noted that 75% of Americans already use their mobile device to send and receive text messages. According to OneReach, 64% of customers prefer text messaging over voice for customer service. While the phone probably won’t go away altogether, it is clearly moving into a supporting role thanks to continued technological advances.
A look into the future promises an even more dramatic impact on customer service as we know it. I’d like to highlight three terms that everyone in this space should be familiar with.
Omnichannel With the advent of multiple support channel options, the goal is not to have multiple different systems for contact center agents to log into in order to communicate with customers. We all know that a disjointed approach leads to mass confusion for both the customer and the colleague. In a Zendesk study from 2013, they noted that 37% of customers want to continue to speak with the same customer service representative regardless of the support channel they choose.
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Rescooped by
michel verstrepen
from Ce monde à inventer !
June 27, 2016 12:52 AM
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Futurism 23/06/16 : "The European parliament's committee on legal affairs submitted a draft proposing the taxation of robot employees, asking companies employing them to pay social security for them. The draft also states that all robots smart enough to be considered "electronic persons" must be added to a registry for tracking purposes...
Via Serge Meunier
Do you work more than 40 hours a week? If you're an entrepreneur or small business owner, it's hard not to, but all that extra time in the workplace isn't necessarily a good thing. After a certain point, it can be counterproductive and even hazardous to your health, so it's imperative to know when to say no to more hours. Various organizations and independent researchers have looked at the physical, mental, emotional, and social effects of working beyond the standard 40 hours a week. Notable findings include the following: - Working more than 10 hours a day is associated with a 60 percent jump in risk of cardiovascular issues.
- 10 percent of those working 50 to 60 hours report relationship problems; the rate increases to 30 percent for those working more than 60 hours.
- Working more than 40 hours a week is associated with increased alcohol and tobacco consumption, as well as unhealthy weight gain in men and depression in women.
Via The Learning Factor
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Rescooped by
michel verstrepen
from Media, Business & Tech
June 30, 2016 4:45 AM
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Rescooped by
michel verstrepen
from La quotidienne
June 30, 2016 4:34 AM
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Comprendre la blockchain ou la technologie de « chaîne de blocs » ainsi que ses diverses applications sectorielles, notamment dans le monde éducatif.
Via isabelle kesler
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Rescooped by
michel verstrepen
from Economie de l'innovation
June 30, 2016 4:22 AM
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Paris, 29 juin 2016 - Le gouvernement a annoncé mercredi la création d'un "guichet unique", baptisé France Expérimentation, afin de favoriser l'expérimentation et l'innovation dans le secteur économique, via des dérogations temporaires au cadre réglementaire en vigueur.
Via JP Fourcade, Lockall
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Rescooped by
michel verstrepen
from Economie de l'innovation
June 30, 2016 4:22 AM
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De la recherche à la start-up, il y a un pas que de plus en plus de chercheurs, d’instituts et d’entreprises sont prêts à franchir. Dans ce passage à l’acte, la propriété industrielle est un passeport vers le succès
Via Lockall
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Rescooped by
michel verstrepen
from Blue Sky Change
June 30, 2016 4:20 AM
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Version 0.9 of the open source library includes backing for iOS and Raspberry Pi and Python 3.5 support
Via Marylene Delbourg-Delphis
Et si votre ville était gérée par Google, qu'est-ce que ça changerait concrètement? Si les transports, les parkings et toutes les données publiques de mobilité étaient confiées à Google ? Ce n'est plus un épouvantail brandi par des opposants aux GAFAs : c'est une offre commerciale. Celle reçue par la ville de Colombus (Ohio, USA), récente vainqueur du Smart City Challenge, et que le journal Guardian a pu se procurer.
Via PhCourcier
This post is also available in: Anglais “Comment suivre les tendances de consommation, de communication et les évolutions de pratiques des internautes en temps réel ?“. C’est la question que certaines agences ou annonceurs se posent souvent, dans le cadre d’une veille innovation ou une veille sociétale, dans le cadre de mesures d’impact d’une campagne de communication ou lors de l’exploration de marchés pour lancer un produit ou préparer les pitch des compétitions : dans l’idéal, il convient de traquer en permanence les tendances de consommation, de communication, les évolutions culturelles et technologiques et les vagues d’opinion sur le web et les réseau sociaux. En effet, au-delà des grandes tendances macro et micro- économiques, délivrées régulièrement par les grands cabinets d’audit et de conseil, il est essentiel de capter le pouls des internautes et consommateurs, les avis et études de...read more!
Via FrancoisMagnan
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Scooped by
michel verstrepen
June 27, 2016 6:19 PM
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Les voyageurs de la STIB devront dès lors être munis d'une carte MOBIB ou d'un ticket à puce sans contact, seuls titres valables dès le 1er juillet pour se déplacer en transport public à Bruxelles.
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Scooped by
michel verstrepen
June 27, 2016 1:16 AM
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The difference between the change-innovative and the cynical organization
There are significant differences between the change-innovative and the cynical organization. One very important difference is the employees’ view of change. Employees of a change-innovative organization don’t feel a loss of control, nor are they stressed or overwhelmed by change.[1] They are able to move easily through a change with minimal disruption to their daily operation.
The employees of the cynical organization struggle with change. Their focus is on maintaining the current state. Leaders of a cynical organization experience high levels of negativity and skepticism when change is announced.
Another difference between the two types of organizations is their capacity for change. Organizational change capacity is your organization’s ability to implement a single change while maintaining your daily operation and not compromising future change processes.[2] It is critical for successful and sustainable change.
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