People-Centric Solutions

Most people tend to be fairly confident in their empathy skills. Heck, some are actual empaths — people who are naturally hyper-sensitive to the feelings of others.

But regardless of your sensitivity level, there’s nothing wrong with a crash course in empathy to reap the benefits for all.

Forty years ago, Tom gave me one of the best pieces of advice I've ever received. He said, "Warren, you can always tell someone to go to hell tomorrow." It's such an easy way of putting it. You haven't missed the opportunity. Just forget about it for a day. If you feel the same way tomorrow, tell them then -- but don't spout off in a moment of anger.

Elmore, who worked alongside famous leadership coach John C. Maxwell for 20 years and has helped corporate executives, educators, professional athletes and ministry leaders for decades, told The Christian Post in a recent interview that COVID-19 was the “great accelerator.”
It was during the lockdowns that Elmore says it became clear to him that “the only way leaders are going to be able to navigate successfully — not just survive but thrive — would be to develop some social and emotional skills that, before today, we didn’t need as much.”

The 2018 Grant Thornton-Oxford Economics study found that what executives perceive to be most important to employees does not always align with what employees think is most important. For example, 57% of executives in the study believed a pleasing workplace environment was critical to employee loyalty, whereas only 36% of employees said the same.

rather than trying to manage time itself, we need to manage our activity. That’s the only thing we can manage. So, the question to ask is: what will you do in the twenty-four hours you have each day? 

A by-product of the leadership development paradox is that the “rest” are typically excluded from those opportunities, creating disparities and perceived inequities within organizations. A longstanding finding of health and policy research is that unequal societies with large gaps between the haves and have-nots have a poorer quality of life. 

What is leadership — and how is it different from management?

In general, people with higher EI have an easier time naming and expressing their emotions, making decisions about how to satisfy their emotional needs, and remaining calm and composed in stressful situations, says Aimee Daramus, PsyD, a licensed clinical psychologist with Urban Balance. 

Many businesses encourage employees to stretch themselves beyond their job description to show they're ready for a promotion, and yet there's no formal process in place for determining what that additional work should be or how it figures into considerations for promotion.

We have come to appreciate a very simple truth about leadership: Effective leaders empower their people. Too many leaders fail to appreciate the nuance that leadership demands, overemphasizing authority and control instead of autonomy and support.

You may see signs that employees are antsy and might be getting ready to leave, but what is the reality? Harvard Business Review writers Timothy M. Gardner and Peter W. Hom describe a host of signs and signals when someone is about to quit

Being a modern entrepreneur means ditching the desk, and building an online community. These are 10 women to follow on social media for inspiration

Becoming the best leader possible—a boundless leader—is an inside job. There’s a limit to improving leadership by simply updating ideas or skills, especially in this digital age. The biggest variable in leadership—our biggest leverage—is how we show up in mind, heart, and body. Can we remain curious and in flow, despite the stream of ever-changing demands and global conditions?

Whether you’re giving a presentation virtually or in person or to a group of one or one hundred, there are a few things that you can do to set yourself up for success. These five tips will help you make your next presentation your best one yet.

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As humans, we are biased for empathy. Empathy is the natural human instinct of recognizing another’s emotions and using this awareness as a catalyst for forging bonds. As a leader, it’s important to empathize with your people, to understand their perspective, and to be able to put yourselves in their shoes.

• Find a time management strategy that works for you, like planning out each day ahead of time and organizing your schedule around when you work best.
• Use to-do lists and distraction lists to organize what you need to get done and what might throw you off track.
• Improve your time management skills by working in sprints to make the most of your productive hours. 

These three cold-calling tips can help your salespeople become wildly more productive on the phone.

Dreams are written in disappearing ink. But this one lingered with me for a while, as if there was a message embedded within that I needed to learn.

“It starts with trust and respect for all,” Ms. Weaver says. “It doesn’t matter what colour their skin is or their gender. It’s all about how they can do the job and do it well.” She says her executive team has set the tone around being inclusive and caring – both at work and who they are outside of work.

The 80/20 prediction model can be applied in various business settings to highlight the key factors that affect success. The main benefit of doing this is businesses can then see where the majority of their output comes from, focusing resources on those areas to help improve efficiency and further boost productivity.

Leaders should consider two truths: first, talent turnover is an expensive problem and therefore must be solved. Second, it’s a problem that can be solved. For the most part, employees leave for reasons that are within the control of employers: culture, work environment, growth opportunities, and leadership disconnect. The tools are there to prevent the Great Resignation.

A story about NFL quarterback Tom Brady and an important leadership lesson for your business.

One of the most compelling ways for anyone to engage with your business is through storytelling. If you think you need a rags-to-riches or wild once-in-a-lifetime story to do that, you don’t. You just need a story that your customers can relate to, says content creator Catherine Nikkel, founder of Mindful Media.