An effective tactic for supervisors in the implementation of a feedback mechanism is to invite feedback from all staff members.
The supervisor must make sure everyone knows that the intent is to help the supervisor be more effective and to learn from everyone in the team.
It is important to stress that this needs to be a respectful session, and the supervisor must be prepared to actively listen while avoiding becoming defensive.
If this is done appropriately, the supervisor has an opportunity to “model the way” to receive feedback for every team member. The supervisor can then hold a team meeting and report a summary of the feedback he or she received to the whole staff.
During this meeting, the supervisor can also share his or her plans to address that feedback.
AlGonzalezinfo's insight:
It is amazing how much we can learn from our staff members. Its not easy to actively listen, but, if done correctly, this can truly increase the trust level of a team.
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It is amazing how much we can learn from our staff members. Its not easy to actively listen, but, if done correctly, this can truly increase the trust level of a team.