Public Relations & Social Marketing Insight
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Public Relations & Social Marketing Insight
Social marketing, PR insight & thought leadership - from The PR Coach
Curated by Jeff Domansky
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April 28, 2015 9:26 AM
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How Twitter Can Bridge The Gap Between A Consumer's First Touch & Purchase - SocialBro

How Twitter Can Bridge The Gap Between A Consumer's First Touch & Purchase - SocialBro | Public Relations & Social Marketing Insight | Scoop.it

The modern buying journey is far more complex than in the past, we’d almost go as far as saying that no two buying journeys are totally alike anymore. A multitude of touch-points in the build up to a purchase gives brands a myriad of opportunities to engage with a consumer, or alternatively lose them.


According to research from Google, for large retailers, social contact will first happen in the middle of a customer’s buying journey 47% of the time. With just under half of your customers potentially influenced at this juncture, a strategy that creates desire and helps to build trusting connections between the consumer and the brand is vital.


Here are 5 ways that Twitter can be one of the strongest bricks in building a bridge over that gap....

Jeff Domansky's insight:

Social contact will first happen in the middle of a buying journey 47% of the time. A Twitter strategy that creates a trusting connection here is vital.

Mike Allen's curator insight, April 29, 2015 6:09 AM

commercial buyers are often similarly swayed by peer recommendations and always have been via telephone but this has changed to peer hubs on internet sites

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April 16, 2015 11:13 PM
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How to Retweet the Right Way (with a Comment) on Twitter

How to Retweet the Right Way (with a Comment) on Twitter | Public Relations & Social Marketing Insight | Scoop.it

Just see a great tweet? Want to share it with others by reposting, AKA retweeting or RTing, that tweet? Cool! Sounds like you're getting the hang of how to tweet on Twitter. Now do me a favor, and don't touch that retweet button!

Not yet, at least. First, let's talk about the change Twitter's made to its retweet feature -- a really good change, in our opinion.

If you've clicked the retweet icon at the bottom of a tweet lately, you may have noticed the brand new "add a comment" feature, allowing you to comment on the content you're retweeting if you want. We love the spirit of this change because it discourages blind retweeting and encourages users to add their own voice about why they're sharing that Tweet....

Jeff Domansky's insight:

Laura Fitton provides an epic guide to Twitter's brand-new "add a comment" feature. Essential reading. 10/10

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March 20, 2015 11:39 PM
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How to Respond to People on Twitter: A Simple Guide for Businesses [Infographic]

How to Respond to People on Twitter: A Simple Guide for Businesses [Infographic] | Public Relations & Social Marketing Insight | Scoop.it
Thanks to Twitter, businesses are closer to consumers than ever before. Tweets haven't replaced phone calls and handwritten letters, but they've become a popular way for consumers to vocalize their questions, praise, or complaints -- all in plain view of anyone who can find the conversation online.

But customers don't just expect you to read their tweets about you -- they also expect you to reply. According to charts published on Search Engine Watch, 70% of surveyed Twitter users expect a response from brands they reach out to on Twitter. Of those users, 53% want that response in under an hour. 

It's important to have a solid strategy for responding to tweets so you can keep your customers happy and drive engagement on Twitter. Should you include a link in your response? How much punctuation (?, !) should you use? Are emoticons off the table?

To help inform your Twitter response strategy, LeadSift gathered data on answers to these questions and more, and culminated them into the visual below. Consider this data in the context of your own brand voice and what you know about your buyers' behavior to develop an action plan when responses come rolling in. And hurry -- your customers are waiting.
Jeff Domansky's insight:

Twitter is the new customer service tool, for better or for worse. Here's how to get your strategy ready.

Anton Rosa's curator insight, April 14, 2015 2:10 PM

Really helpful guide to get into twitter's business and to learn how to develop and use that social network

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February 22, 2015 3:35 AM
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14 of Guy Kawasaki's Best Social Media Secrets REVEALED!

14 of Guy Kawasaki's Best Social Media Secrets REVEALED! | Public Relations & Social Marketing Insight | Scoop.it
A former Apple evangelist, Guy now works as chief evangelist for Canva, where he travels the globe spreading the word about the intersection of social media & design.Guy revealed 14 of his most powerful social media tips in a slideshow he shared on SlideShare.I analyzed each tip so you have a bit more information when you watch Guy’s slideshow below....
Jeff Domansky's insight:
Here are 14 social media secrets that made Guy Kawasaki a social media star!
moon cheong's curator insight, February 22, 2015 6:43 AM

14 of Guy Kawasaki's Best #SocialMedia Secrets REVEALED!

 

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February 5, 2015 2:07 AM
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You Will Get More Retweets If You Do This ONE Simple Thing

You Will Get More Retweets If You Do This ONE Simple Thing | Public Relations & Social Marketing Insight | Scoop.it

Do you have a tweet pinned at the top of your Twitter profile?


Do you know what that means?


Twitter lets you “Pin” a Tweet that stays at the top of your stream.


Then when people visit your profile they see that tweet first.It’s pretty useful!...

Jeff Domansky's insight:

Try "pinning" a tweet, kick back & watch the retweets roll in!

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January 8, 2015 11:40 PM
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Twitter Lists are Like Gold – Are You Using Them Right?

Twitter Lists are Like Gold – Are You Using Them Right? | Public Relations & Social Marketing Insight | Scoop.it

So you’ve amassed a small army of followers on Twitter. Congratulations! I know this can sometimes be hard work, but with consistent effort you now see how it can pay off.

And now you’re following a bunch of people. Your Twitter feed is starting to look like the mall at holiday time, packed with information going in all kinds of directions and you aren’t even sure when to be looking for.

Twitter lists can change all that.

Today I want to teach you how to use Twitter to your advantage in creating and maintaining relationships, becoming visible to influencers, and for finding research that is like gold....

Jeff Domansky's insight:

Here's how to turn Twitter lists into gold.

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December 18, 2014 1:33 AM
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Little Used Technique To Grow Twitter Followers Fast

Little Used Technique To Grow Twitter Followers Fast | Public Relations & Social Marketing Insight | Scoop.it

All you need is probably 30 minutes of your time daily and in a long run, I am sure you would be able to grow your followers much quicker than before.


I started a new Twitter handle a few months back in conjunction with my new marketing blog. Just like you, I was determined to grow Twitter followers without buying any followers and I want to grow them fast!


This case study was started around 3 months back and today I have 3,010 followers. With this technique, I was gaining anywhere between 5 to 30 new followers on a daily basis....

Jeff Domansky's insight:

I am a huge Twitter fan and I have been using it for years to boost my content. Here I share one simple technique that will grow Twitter followers fast.

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December 14, 2014 11:31 PM
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How to Get Twitter Followers Who Actually Matter

How to Get Twitter Followers Who Actually Matter | Public Relations & Social Marketing Insight | Scoop.it
Do you struggle to get Twitter followers who actually produce results for you in your business?

Social media isn’t a popularity contest – it’s a tool to connect us with the people and things that matter most in our lives. When it comes to Twitter, it’s possible to have 50,000 meaningless followers that do nothing for your business while another person may have 1000 followers that are highly active and engaged.

Which would you rather have? I know I would always choose the 1000 highly engaged followers over 50,000 followers that never end up doing anything to forward my objective for being on Twitter in the first place.
Jeff Domansky's insight:

Melonie Dodaro offers helpful tips on building strong Twitter relationships and results.

Leonard Waks's curator insight, December 15, 2014 8:19 PM

What did I know? I sorta thought that all my twitter followers mattered, right? I mean, they all have mothers and kindergarten teachers and a lot of them have dogs, too.

 

Granted, I don't know which of them have dogs. But what with Google, and FB, and the NSA and all, it can't be all that hard to find out which do, Am I wrong? 

 

So it turns out that not every follower matters. But Melonie Dodaro, the TOP DOG social media guru, is here to help you tell the matterers from the others and get the former to follow YOU. And then, once you have them sniffing around after you, she shows you how you can hook them and SELL them.

 

Go for it!

J Ramsdell Consulting's curator insight, February 25, 2015 1:09 PM

Having a healthy following is only part of the process. It only helps if you are engaged with the people your connected to. Lets work together to build your company's engagement and visibility.

 

Joshua Ramsdell

Educator & Marketing Consultant

315-314-1027 cell

http://bit.ly/1BsThEb ;

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December 7, 2014 10:15 PM
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The Lowdown On Twitter Analytics

The Lowdown On Twitter Analytics | Public Relations & Social Marketing Insight | Scoop.it

If you’re a data wonk or just a social media nerd like me, you’re going to LOVE Twitter analytics. The good news is, its easy to acess and simple to use. Start by logging into your account.


Visit  https://analytics.twitter.com/user/[your twitter handle here]. You should see a blue box right up top that offers you access to your “Tweet Activity Dashboard.” Click it. If you don’t see the box, you can get to your analytics by visiting https://ads.twitter.com and selecting “Analytics” from the dropdown menu on top.


What Analytics Matter?
To determine what analytics are most valuable to you, start by revisiting your goals. What are you trying to accomplish through your social media presence? Is it reach (are you trying to reach the widest audience?)? If so, you’ll want to see when your tweets are getting the most organic reach and how your followers are trending. Are you growing your follower base? Is there a time when some tweets do better than others?...

Jeff Domansky's insight:

Good look at Twitter analytics by Heidi Schmidt.

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November 30, 2014 10:20 AM
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7 kickass Twitter post ideas to spark engagement

7 kickass Twitter post ideas to spark engagement | Public Relations & Social Marketing Insight | Scoop.it

Twitter works on three basic things- understanding how it actually works, listening to your target audience and Tweeting right content at right time. The first two are individual choices and skills, but the third one is tricky because it also includes what to Tweet? This can be enhanced by various measures. Here I have tried to consolidate a list of ideas you can use for your Twitter posts....

Jeff Domansky's insight:

Harsh Ajmera shares top Twitter tactics.

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November 28, 2014 10:40 PM
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7 Inspirational Twitter Contest Ideas And Examples For Your Brand - SocialBro

7 Inspirational Twitter Contest Ideas And Examples For Your Brand - SocialBro | Public Relations & Social Marketing Insight | Scoop.it
It’s Twitter contest time! We have the must-see ideas and examples to get you inspired. Once you’ve checked out Twitter’s contest guidelines, and you’re ready to get creative, here’s seven Twitter contest ideas and examples to help you plan an excellent contest of your own.
Jeff Domansky's insight:

Seven great ideas and ways to run a Twitter contest.

Marco Favero's curator insight, November 29, 2014 6:33 AM

aggiungi la tua intuizione ...

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November 26, 2014 2:32 AM
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6 Idiot-Proof Ways to Improve Your Personal Branding on Twitter

6 Idiot-Proof Ways to Improve Your Personal Branding on Twitter | Public Relations & Social Marketing Insight | Scoop.it

Did you know Twitter is a great way to improve your personal branding?Did you know leveraging Twitter to do this is actually pretty easy?


Yup!.. and to prove it, I’m sharing 6 no-brainer Twitter marketing tactics that will beef up your personal branding on Twitter in no time....

Jeff Domansky's insight:

Really practical Twitter tips.

Arja Parpala's curator insight, December 7, 2014 3:08 AM

A great article about the Twitter Etiquette. Reading is learning :)

Lindsay's curator insight, January 21, 2015 9:48 AM

Add your thoughts here

senameintr's curator insight, August 4, 2015 1:03 AM

Really practical Twitter tips.

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November 20, 2014 10:27 AM
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Ultimate Social Media Empire: Use Twitter To Search Every Tweet Ever Made

Ultimate Social Media Empire: Use Twitter To Search Every Tweet Ever Made | Public Relations & Social Marketing Insight | Scoop.it

...At the moment, the updated search bar is pretty basic. Twitter plan to continue upgrading as time goes on, and more and more advanced features will become available over time. Still, you're able to set a few parameters, such as the dates you search between and whose posts you're combing through. In other words, you can choose to search a certain person’s tweets between December and January of last year, and you can choose to only search for tweets which contain the hashtag #christmas.


This allows you to track people's changing opinions over time.For those who understand coding and binary and scary words, Twitter have explained their new search bar in impossible amounts of detail over at their official blog post. If you speak fluent binary, check it out. If you don't, all you need to take away from this article is that Twitter is now even more powerful than it was before.

Jeff Domansky's insight:

This is an important development for researchers, marketers and PR people who need to use Twitter for research, insight and other strategic uses.

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April 21, 2015 11:06 AM
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Use Twitter Advanced Search to Bring More Web Traffic | Curatti

Use Twitter Advanced Search to Bring More Web Traffic | Curatti | Public Relations & Social Marketing Insight | Scoop.it

If you want to generate more leads through social media for your business while enhancing the relationships of both your followers and customers then Twitter Advanced Search can help.Conversation and word of mouth are two powerful forces on Twitter, which allows users to narrow in on their target market through this powerful search tool, which is free to use and is a great piece of the puzzle to implement....

Jeff Domansky's insight:

Susan Gilbert shares excellent Twitter search tips. Recommended reading. 9 / 10

Marco Favero's curator insight, April 21, 2015 4:17 PM

aggiungi la tua intuizione ...

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April 12, 2015 1:08 AM
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15 Little Known Twitter Features - Sokasu Blog

15 Little Known Twitter Features - Sokasu Blog | Public Relations & Social Marketing Insight | Scoop.it
Have you ever wondered how some people seem to gather followers on twitter so quickly and easily? Sure, there are several reasons to this, like posting good quality content, responding to tweets on time or simply because they are influential online. However, what they also do is, they leverage certain features of twitter better than others. Here is a quick view of such little known twitter features. You might be aware of a few of these, but this will be a nice reminder....
Jeff Domansky's insight:
Here's a great collection of Twitter tips that you may not.
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February 22, 2015 3:45 AM
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5 Surprising Tips for Tweets That Drive Engagement | Simply Measured

5 Surprising Tips for Tweets That Drive Engagement | Simply Measured | Public Relations & Social Marketing Insight | Scoop.it

In our recent Twitter benchmark report, we analyzed over 23 million engagements (Retweets, @Replies, and favorites)  from 117 million users interacting with 145,828 brand Tweets over the course of Q4 2014.


What can you learn from these users? Below are five tips based on findings from the study. Be sure to test these tips for your own company, as they’re based off findings from the largest brands in the world, and audiences will respond differently to everyone. For more details, download the full study for free today....

Jeff Domansky's insight:

Several of these Twitter tips were surprising and contradicted some long-held concepts.

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February 9, 2015 10:02 AM
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The Secret Behind The Most Innovative Tweeters

The Secret Behind The Most Innovative Tweeters | Public Relations & Social Marketing Insight | Scoop.it

Twitter can feel like a crowded subway station at rush hour—everyone pushing past each other to get where they need to go. But in the Twittersphere, where exactly is the destination?


"People really have defaulted in social media to just putting out content," says Gary Vaynerchuk, founder of social media brand consulting agency VaynerMedia. "That's no different than a newsletter or a blog. It leaves an enormous amount of opportunity on the table."...

Jeff Domansky's insight:

Well beyond hashtags and RTs, the people who have mastered Twitter have mastered these things.

Marco Favero's curator insight, February 9, 2015 10:32 AM

aggiungi la tua intuizione ...

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January 22, 2015 2:47 AM
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Secret Twitter Hack Creates a Twitter List Out of Everyone Who Mentions You

Secret Twitter Hack Creates a Twitter List Out of Everyone Who Mentions You | Public Relations & Social Marketing Insight | Scoop.it

Something cool happened when I was tweeting with my buddy Thomas Marzano.


Marzano added me to a list called “IFTTT Engaging Followers“.


But that’s not the cool part.


The cool part is I was added to the list automatically.


Marzano told me he created an “IFTTT recipe” that automatically adds users to the list when they mention Marzano on Twitter.


And he told me it’s super easy to do. So I did it and wrote this blog post on how!...

Jeff Domansky's insight:

Having trouble keeping up with the people who mention you on Twitter? No problem. This Twitter hack automatically adds everyone who mentions you to a list.

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December 18, 2014 2:32 AM
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3 Data-Backed Twitter Strategies for More Followers, Better Tweets, Maximum Engagement

3 Data-Backed Twitter Strategies for More Followers, Better Tweets, Maximum Engagement | Public Relations & Social Marketing Insight | Scoop.it

I realized very quickly that having a barren wasteland of Twitter followers wasn’t going to help me look knowledgeable or trustworthy to any of the websites I wanted to write for. So I set out to find ways to grow both my Twitter account (@nicoleckohler) and WebpageFX’s (@webpagefx).


Nine months later, I’ve added hundreds of new followers to both accounts.These are the three most fruitful, data-backed Twitter strategies I came up with to get more followers, compose better tweets, and ramp up engagement....

Jeff Domansky's insight:

Nicole Kohler shows how to do it better on Twitter. A useful overview.

Dean Ryan G. Martin's curator insight, December 18, 2014 4:35 AM

These are simple but extraordinary Twitter strategies, helping you become a rockstar.

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December 15, 2014 11:09 PM
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How to Use Twitter Cards in Social Media Marketing

How to Use Twitter Cards in Social Media Marketing | Public Relations & Social Marketing Insight | Scoop.it

They add a few lines of HTML metadata to blog posts and other thought leadership content and enable brands to stand out from the pack in Twitter feeds that are full of text. They can help you drive website traffic, introduce new products and services, share rich content such as videos, and improve engagement. Bypassing the character limit also helps increase conversion rates.

Tweets with images and other media attract:

  • 89% more “favorites”
  • 18% more clicks
  • 150% more retweets....
Jeff Domansky's insight:

Excellent overview of how to create and utilize Twitter cards for content marketing  effectiveness.

Marco Favero's curator insight, December 16, 2014 9:11 AM

aggiungi la tua intuizione ...

Jan Wallen's curator insight, December 17, 2014 1:37 PM

Interesting way to enhance Twitter 

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December 11, 2014 11:31 PM
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15 Twitter tips to make you follow-worthy - Daily Genius

15 Twitter tips to make you follow-worthy - Daily Genius | Public Relations & Social Marketing Insight | Scoop.it

Would you want to follow your own Twitter account? If you were someone else – a random Internet user for example – and you came across your Twitter account, would that account be follow-worthy? Would you want to keep up with what this account tweets and perhaps even retweet or *gasp* direct message the person behind the account? These Twitter tips are designed to help you become that useful and fun account that others want to keep track of.

These simple Twitter tips are great for all levels of Twitter users. Whether you’re a seasoned pro or a relatively new user, follow these tips and hopefully you’ll start seeing more people follow you and engage with you. That’s the whole idea behind Twitter after all, right? Aside from making money as a publicly-traded company, that is....

Jeff Domansky's insight:

Twitter tips for beginners and experts alike.

Luis Suntaxi's curator insight, December 14, 2014 11:59 AM

Ofrece un sencillo servicio que puede ayudar a tu negocio a estar en contacto con seguidores y clientes a través de su servicio de mensajería con un máximo de 140 caracteres por mensaje.

En cualquier caso Twitter ofrece mucho más que la posibilidad de envio de mensajes y es la red con mayor número de aplicaciones. Para las empresa quizá sea la más desaprovechada de las “grades redes populares”. 

Ben Kreisberg's curator insight, December 16, 2014 11:52 PM

The age of followers is what is discussed at every event. How many "followers" do you Have? How many have they gone up every week? Many people have accounts for years and there followers have nver increased, Here is a list of tips that I have found very useful and that could help an impact others.

Birgit Bauer's curator insight, December 17, 2014 3:10 AM

Interessante Fragestellung und ein bisschen Inspiration! 

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December 3, 2014 9:55 AM
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Must-Have Checklist Of Top Twitter Tips For Ambitious Small Biz - SocialBro

Must-Have Checklist Of Top Twitter Tips For Ambitious Small Biz - SocialBro | Public Relations & Social Marketing Insight | Scoop.it

Twitter has leveled the playing field for small businesses to take on global brands. With 284 million active users, a single Tweet has the potential to go far beyond any other form of communication and at an unprecedented speed. And with 72% of people more likely to buy from a company they follow on Twitter, small businesses everywhere need to start thinking big and take advantage of Small Business Saturday coming up in the UK (it was last week in the US).


A solid foothold on Twitter can be a challenge if your brand isn’t yet established, so to help your SME take that initial leap from unknown to well-known, we’ve compiled six essential steps to optimizing your Twitter account and getting the most out of the socially active audience. If you follow these tips and use our checklist below then you’ll have a Twitter strategy that matches your aspirations in no time....

Jeff Domansky's insight:

Ahead of Small Business Saturday, Social Bro shares a checklist, and some top Twitter tips to help small businesses punch well above their weight on Twitter. Recommended reading if you're new to Twitter.  9/10

Marco Favero's curator insight, December 3, 2014 10:44 AM

aggiungi la tua intuizione ...

wanderingsalsero's curator insight, December 4, 2014 2:59 PM

I know I don't pay enough attention to Twitter and most SME's probably don't either. I think the reason is partly due to the fact that they don't know how to make it pay (as it is anything else). 

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November 29, 2014 9:26 AM
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How to analyze all your 2014 tweets - Christopher S. Penn

How to analyze all your 2014 tweets - Christopher S. Penn | Public Relations & Social Marketing Insight | Scoop.it

Twitter’s Analytics tool has never been super forthcoming about all it can do. From its lackluster announcement of a stellar feature to non-obvious ways of getting at your data, it’s a goldmine without a map. As you start looking at the year’s marketing data, you might logically say, hey, can we analyze how we did on Twitter? From the default Analytics interface, the answer might appear to be no. Luckily, there’s a trick to get the answer you need.


First, log into Twitter Analytics by going to  ads.twitter.com  or  analytics.twitter.com,  depending on what your account is set up for (if you don’t see anything in one, try the other). Next, go to the Tweet Activity section....

Jeff Domansky's insight:

Christopher Penn shares a valuable tip to help you analyze your Twitter feed for one year

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November 27, 2014 9:29 AM
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How to Be Successful on Twitter: 9 Surprising Stats to Know

How to Be Successful on Twitter: 9 Surprising Stats to Know | Public Relations & Social Marketing Insight | Scoop.it

There are 284 million monthly active users on Twitter and chances are, you're one of them -- we're certainly are. Unfortunately, just because all of us are active on Twitter doesn't mean we're using it the right way. And thanks to SocialBro, we have new data from over 200,000 corporate tweets to prove what works on Twitter ... and what doesn't.


While some of it confirmed what we suspected, we were also shocked by some of the results. Have a read below and let us know if any of these stats were surprising to you, too...

Jeff Domansky's insight:

Are you using Twitter wrong? Check out these stats from HubSpot and Social Bro to find out. Essential reading for marketing, content marketing and PR pros. 9/10

Tom George's curator insight, November 27, 2014 9:41 AM

A great article on using Twitter effectively.

Olena Savelieva's curator insight, November 30, 2014 2:27 AM

Некоторые данные о работе Твиттер. Удивительная статистика

Interconectados's curator insight, December 1, 2014 10:35 AM

Cómo tener éxito en Twitter: 9 sorprendentes estadísticas que hay que saber

Que seamos activos en Twitter no significa necesariamente que lo estemos usando de forma correcta. Gracias a SocialBro se han obtenido datos de 200.000 tweets corporativos para mostrar lo que funciona y lo que no en Twitter.

Entre las claves para obtener más retweets se encuentran la inclusión de imágenes, la utilización de hastags o la posición en la que se nombre la empresa.

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November 24, 2014 12:54 AM
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12 Scientific Twitter Tips to Get You MORE Retweets & Followers

12 Scientific Twitter Tips to Get You MORE Retweets & Followers | Public Relations & Social Marketing Insight | Scoop.it

Every day more than 500 million tweets get sent!Getting noticed among all this noise is tough. You can’t just tweet & forget about it anymore.


Today HOW you tweet is just as important as WHAT you tweet!


With that in mind, HubSpot recently released new data giving awesome tips on HOW to tweet.


The tips in this HubSpot infographic show you how to optimize your tweets to reach as much as your target audience as possible.


You’re probably already using a couple of these Twitter tips, but I guarantee a few of them are new — and those are the ones that’ll improve your Twitter strategies big time!...

Jeff Domansky's insight:

Want to get more retweets & followers on Twitter? You're not alone. Here are 12 scientific Twitter tips to help you optimize your tweets & boost retweets.

joaopauloavila's curator insight, November 24, 2014 10:59 AM

www.joaopauloavila.info

 

Dicas de João Paulo Ávila-Training e MÉTODO FIDELIZE Sucesso Total