Know or die: risk and opportunity of Knowledge 2.0
“And the web stormed the enterprise and disrupted roles, tasks and jobs: it cast speed, openness, flexibility and efficiency throughout, sparing no business processes: manufacturing, logistic, accounting, customer relation management, lead generation…”
The digital mutation is also profoundly disrupting how knowledge is acquired, organized and shared. Knowledge is an intangible, yet strategic asset of any enterprise. With businesses becoming more virtual and dematerialized, its value is patently and rapidly growing.
This is Shneider's presentation of Spice, its intern knowledge sharing network. For now, Spice is successfull as it has been gladly adopted by its employees, and has solved numerous problems of access to information for the employees in some situations...
For instance, an engineer in Saudi-Arabia was faced with a very specific demand. Given his location he had no way to ask for advice directly to some specialist. Thus he used Spice and had more than 30 answers in less than an hour !!