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Scooped by
Ann Zaslow-Rethaber
February 13, 2019 8:33 AM
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We all know what it feels like to be emotionally manipulated. It can be extremely effective, which is why some unscrupulous individuals do it so much.
A few years ago, Facebook, in conjunction with researchers from Cornell and the University of California, conducted an experiment in which they intentionally played with the emotions of 689,000 users by manipulating their feeds so that some users only saw negative stories while others only saw positive stories. Sure enough, when these people posted their own updates, they were greatly influenced by the mood of the posts they’d been shown.
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Scooped by
Ann Zaslow-Rethaber
February 11, 2019 12:20 PM
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My passion:
Developing leaders is a secondary passion in my life.
Don’t get me wrong. I love leadership development. But in itself, leadership development is superficial.
I develop leaders because I love and respect followers.
When leaders get better, the lives they touch get better.
When you get better at leading:
Others matter more. You matter less.
Everyone around you becomes more productive and fulfilled.
Teams function better.
Develop your leadership because you love and respect followers.
The better you are at leading – the richer, more fulfilling, and productive are the lives of the people who follow you.
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Scooped by
Ann Zaslow-Rethaber
February 6, 2019 8:42 AM
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Do you have enough passion in your life? Passion is the difference between playing the piano and being a pianist; it’s who you are, not just what you do. Passion makes you leap out of bed in the morning, eager to start your day.
Dr. Arielle Bonneville-Roussy at the University of Quebec has studied passion more than anyone, and he asserts that passion is self-defining. According to Vallerand, “Passion is a strong inclination towards a self-defining activity that people love, that they consider important, and in which they devote significant amounts of time and energy.”
“Passion is the genesis of genius..” –Galileo
It’s important to note that passion doesn’t require expertise—although there is a correlation, it’s not a given. Vallerand and two other researchers studied 187 musicians and found that those who focused on perfecting their performance—what Vallerand calls “mastery”—developed a higher level of expertise than those who focused on merely being better than other musicians. If passion defines you, it makes sense that your personal best will be about you and no one else.
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Scooped by
Ann Zaslow-Rethaber
February 1, 2019 11:52 AM
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This research the ILM shows that while 83% of managers say organizations have value statements, so how do you maintain your integrity as a leader?
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Scooped by
Ann Zaslow-Rethaber
January 30, 2019 7:59 AM
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Given the right circumstances, good people can get caught up in some very bad things. More often than not, psychology is to blame.
When it comes to unethical behavior, good people don’t tend to go right off the deep end like Bernie Madoff or Kenneth Lay. Rather, the mind plays tricks on them, pushing them down the slippery slope of questionable behavior.
“Integrity is doing the right thing, even when no one is watching.” –C. S. Lewis
Dr. Muel Kaptein, Professor of Business Ethics and Integrity Management at the Rotterdam School of Management, has studied bad behavior for decades. A study he recently published sheds considerable light on what motivates good people to do bad things.
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Scooped by
Ann Zaslow-Rethaber
January 24, 2019 9:09 AM
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Lloyds Banking Group has announced that it had invested in a FinTech company as a part of digital shake-up aimed at enhancing the bank’s digital presence.
A £3bn transformation and technology investment programme includes the investment of £11m for a 10 % stake in cloud-based core banking start-up Thought Machine, which focuses on building technology to revolutionise current online banking system.
Thought Machine’s core product, Vault is able to run any type of banking product. It aims to simplify outdated online systems while providing customers with maximum security and reliability.
However, that’s not all – Lloyds Bank plans to cut 6,240 jobs while creating 8,240 new digital positions as part of its huge shift towards Digital Transformation.
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Scooped by
Ann Zaslow-Rethaber
January 21, 2019 6:31 PM
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Pressure produces compliance, not commitment.
The compliant never achieve greatness.
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Scooped by
Ann Zaslow-Rethaber
January 21, 2019 7:47 AM
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Intelligence, or IQ, isn’t what you know, but rather the pace at which you acquire new information. Longitudinal studies have shown that IQ is fixed at an early age, so you’re stuck with what you’ve got.
While IQ is far from being the only thing that determines success in life—research shows that it isn’t even the most important factor—a high IQ still isn’t a bad thing to have. In fact, I don’t know anyone who wouldn’t mind having one.
“The difference between stupidity and genius is that genius has its limits.” –Albert Einstein
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Scooped by
Ann Zaslow-Rethaber
January 18, 2019 4:02 PM
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The things left out are often the things that make the greatest difference.
I often ask groups to make a list of things leaders do. I’ve never had them list the most important things. Never.
Typically, when asked, groups say leaders:
Delegate
Cast vision.
Get things done.
Lead teams and meetings.
Challenge people and processes.
Practice accountability.
Give feedback.
The longer the list, the more conspicuous the absences.
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Scooped by
Ann Zaslow-Rethaber
January 17, 2019 11:39 AM
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Strong sales coaching is critical for sales success. Research shows that sales representatives who receive effective coaching can increase their win rate by 54% within a year and a half of starting a coaching program. Furthermore, overall turnover can decrease by 12% simply by implementing good coaching.
But despite the benefits of coaching, many sales managers just aren’t providing it. 73% of sales managers spend less than 5% of their time coaching sales representatives. The biggest reason for this scary statistic? 47% of sales managers say they don’t know how to coach.
Fortunately, this is a skill that can be learned! Here are seven best practices for sales coaching:
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Scooped by
Ann Zaslow-Rethaber
December 14, 2018 4:43 PM
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We often confuse being productive with working as fast as we can, every second of the day. We fear that slowing down to get organized will kill our productivity, but the facts suggest otherwise:
The average office employee spends over one hour each day just looking for things.
The average U.S. executive spends six weeks per year searching through messy desks and disorganized files for misplaced information.
23% of adults say they’re late paying their bills because they lose them.
Being disorganized is costly, in terms of both money and time. But if you can convince yourself to slow down and get organized, the ROI will shock you.
“For every minute spent organizing, an hour is earned.”
– Benjamin Franklin
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Scooped by
Ann Zaslow-Rethaber
December 14, 2018 4:19 PM
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Have you ever asked yourself if you are in the right job? How about if, and when you should quit a job? You need to know when it’s simply time to double-down or move on from a position.
The first thing you need to do is a self-assessment. You need to ask yourself the right questions. You need to determine if the problem is the job itself, or you. Make the effort to take a serious look at if it’s you or the job. This assessment will focus your energy on fixing the right thing. Either the job or your approach and attitude about it.
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Scooped by
Ann Zaslow-Rethaber
December 14, 2018 8:54 AM
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Companies make massive investments to build brand awareness and brand loyalty. Yet one bad employee that treats your customer with indifference can wipe that investment away and damage your brand in that customer's eyes forever.
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Scooped by
Ann Zaslow-Rethaber
February 11, 2019 12:37 PM
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A few years ago, the employment market was a recruiter’s paradise. The demand for jobs far outweighed the supply, there were many great applicants available for each open position, and the approach to communicating with candidates amounted to “I’ll get back to you if I have time, but if you don’t hear from me it means we’re not interested.” Times have changed – significantly.
Nowadays, with the unemployment rate hovering around 3.7% (the lowest it’s been in over a decade), the climate is completely different. Recruiters are at a disadvantage, and the best talent can afford to be choosy and weigh multiple competing offers. Suddenly, knowing how to respond to job applicants is essential and testing recruiting email templates to improve candidate response rates is a must.
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Scooped by
Ann Zaslow-Rethaber
February 7, 2019 8:40 AM
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You are the sum of your habits. When you allow bad habits to take over, they dramatically impede your path to success. The challenge is bad habits are insidious, creeping up on you slowly until you don’t even notice the damage they’re causing.
“Chains of habit are too light to be felt until they are too heavy to be broken.” –Warren Buffett
Breaking bad habits requires self-control—and lots of it. Research indicates that it’s worth the effort, as self-control has huge implications for success.
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Scooped by
Ann Zaslow-Rethaber
February 5, 2019 10:57 AM
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Nearly 80% of people who feel disrespected are less committed*.
Those who aren’t committed find fault.
Those who are committed find a way.
It might feel good to ‘put people in their place,’ but the consequences of disrespect aren’t worth the pleasures of feeling superior.
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Scooped by
Ann Zaslow-Rethaber
February 1, 2019 11:49 AM
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The worst result of bad leaders is they deflate the drive to be good. Why try, if lousy leaders succeed?
A few weeks back a reader asked why bad leaders succeed. His question has been a dripping faucet ever since.
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Scooped by
Ann Zaslow-Rethaber
January 25, 2019 8:26 AM
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You can’t say YES to everything and excel at anything.
Most people don’t enjoy saying NO to their boss, colleagues, or employees. But a world without ‘NO’ is filled with distraction, chaos, frustration, and burnout.
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Scooped by
Ann Zaslow-Rethaber
January 23, 2019 7:53 AM
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People often debate what makes a better leader: the no-nonsense, results-focused type or the motivational, people-focused type. New research has provided the answer—neither.
James Zenger surveyed over 60,000 employees to see which leadership characteristics made leaders “great” in the eyes of their employees. Two of the characteristics that Zenger looked at were “results-focus” and “people-focus,” and he found that neither characteristic consistently produced great leadership.
Leaders who primarily focused on results were seen as great just 14% of the time, and leaders who primarily focused on people were seen as great only 12% of the time.
However, leaders who were able to balance their approach and focus equally on results and people (which, according to a study by David Rock, is less than 1% of all leaders) were seen as great a whopping 72% of the time. In other words, results-focus and people-focus are weak predictors of great leadership on their own. It’s the potent combination of the two that consistently makes leaders great.
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Scooped by
Ann Zaslow-Rethaber
January 21, 2019 7:52 AM
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It’s great to be smart, but intelligence is a hard thing to pin down. In many cases, how smart people think you are is just as important as how smart you actually are.
“I not only use all the brains that I have, but all that I can borrow.” –Woodrow Wilson
As it turns out, intelligence only explains about 20% of how you do in life; much of the other 80% comes down to emotional intelligence (EQ). EQ is a skill that’s so important that 90% of top performers in the workplace have high EQs and people with high EQs make $28,000 more annually than those with low EQs.
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Scooped by
Ann Zaslow-Rethaber
January 18, 2019 4:28 PM
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Experience shows that most leaders are lousy question askers. Maybe it’s lack of practice?
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Scooped by
Ann Zaslow-Rethaber
January 18, 2019 7:51 AM
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There are so many things that can kill the careers of good, hard-working people. Honest mistakes often carry hard-hitting consequences.
We usually only hear about the more egregious examples, such as when Yelp employee Talia Jane became an Internet sensation last month for writing a blistering post criticizing the company’s low pay and its CEO. To no one’s surprise, she quickly found herself out of a job.
Most people don’t go down in a blaze of glory like Talia Jane; they kill their careers in subtle, decidedly undramatic ways. And it’s a shame because it happens all the time.
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Scooped by
Ann Zaslow-Rethaber
December 14, 2018 4:49 PM
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The human brain is hardwired to judge. This survival mechanism makes it very hard to meet someone without evaluating and interpreting their behavior.
While we tend to think that our judgments are based on the content of conversations and other obvious behaviors, the research says otherwise. In fact, the majority of our judgments are focused on smaller, subtler things, such as handshakes and body language. We often form complete opinions about people based solely on these behaviors.
We are so good at judging other people’s personalities based on small things that, in a University of Kansas study, subjects accurately predicted people’s personality traits, such as extroversion/introversion, emotional stability, agreeableness, conscientiousness, and openness, simply by looking at pictures of the shoes they wore.
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Scooped by
Ann Zaslow-Rethaber
December 14, 2018 4:23 PM
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Have you ever asked yourself if you are in the right job? How about if, and when you should quit a job? You need to know when it’s simply time to double-down or move on from a position.
The first thing you need to do is a self-assessment. You need to ask yourself the right questions. You need to determine if the problem is the job itself, or you. Make the effort to take a serious look at if it’s you or the job. This assessment will focus your energy on fixing the right thing. Either the job or your approach and attitude about it.
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Scooped by
Ann Zaslow-Rethaber
December 14, 2018 9:24 AM
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Sieving through resumes for a job seemed to be a universal problem for small and big companies alike. Not anymore! Gifted with technology, we now have access to many online job portals across the world claiming to find the right job for the right person. But how accurate is this service?
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