Internal Communications Tools
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Internal Communications Tools
The Inside Story.  What Internal Communicators in every organization need to know:  tools, resources, how-to's, issues, strategies, and plans.  Find me on Twitter @kzinke
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Scooped by Kim Zinke (aka Gimli Goose)
September 21, 2016 1:07 PM
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Start Making Sense | Wylie Communications

Start Making Sense | Wylie Communications | Internal Communications Tools | Scoop.it

“We don’t call them tattoos any more,” says the chairman of Harley-Davidson, instead, "they are now dermatological graphics.”  Really?

 

"For many communicators, the biggest obstacle to writing clearly isn’t that they don’t know how to get the gobbledygook out. It’s that their approvers love the gobbledygook.


So here’s a list of reasons to avoid jargon. Use it to convince your most incomprehensible colleagues that jargon not only hinders communication, it also hurts business."

 

Read the full article to find out more these reasons to avoid jargon:

  1. Makes your website harder to find and use.
  2. Reduces media coverage.
  3. Cuts back on friends, fans and followers.
  4. Makes readers work harder.
  5. Makes ideas harder to “see.”
  6. Suggests poor performance.
  7. Demonstrates your ignorance.
  8. Causes buzzword backlash.
Kim Zinke (aka Gimli Goose)'s insight:

“Never impose your language on people you wish to reach.”
— Abbie Hoffman

 

So very true.  Here's a great example from the medical industry from a related article:

We say “sutures”; they say “stitches.” We say ” metastasize”; they say, “the cancer is spreading.”  In fact, more than three-quarters of Americans didn’t know that “hemorrhage” meant “bleeding.”

 

If you want to reach your audience, use the language in their head, not yours.  And a great time to also pitch plain language.

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Scooped by Kim Zinke (aka Gimli Goose)
August 15, 2014 2:41 AM
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What can “Weird Al” teach us about corporate communications? | Guy Bauer

What can “Weird Al” teach us about corporate communications? | Guy Bauer | Internal Communications Tools | Scoop.it
If you are a corporate communicator – stop everything and watch this video! This is a song called “Mission Statement” off of “Weird Al” Yankovic's new album, Mandatory Fun. It’s essentially a bunch of corporate babble and double-speak set to a song in the style of Crosby, Stills and Nash.
Kim Zinke (aka Gimli Goose)'s insight:

If we can't laugh at ourselves who can!?  A great reminder to speak in plain language and in a tone best suited to your audience.

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Scooped by Kim Zinke (aka Gimli Goose)
February 15, 2015 11:46 PM
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Cut the drivel – plain English for internal communications | Newsweaver

Cut the drivel – plain English for internal communications | Newsweaver | Internal Communications Tools | Scoop.it

"Drivel.  That is not a word used too often, but it is a good one. According to the Encarta dictionary, it is ‘silly and irrelevant or inaccurate talk’.

The Plain English Campaign has a free tool called Drivel Defence. You can put your writing through the tool, and it will tell you if it is in ‘Plain English’ or not.


The story and activity behind the UK based Plain English Campaign is a good one. One woman in Liverpool (Chrissie Maher OBE) took it upon herself to change how company and public sector documents were written for ordinary people. She wanted to rid the world of jargon. Why? Because bad writing confused people and made them feel stupid."


Read the full article to find out more about:

  • how plain language can help internal communication
  • how to be drivel free
  • additional resources


Find out more about Drivel Defense and access the various ways to use the service.

Kim Zinke (aka Gimli Goose)'s insight:

There's lots of great online plain language resources.  After looking at the Plain English Campaign site, check out:

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Scooped by Kim Zinke (aka Gimli Goose)
June 16, 2013 1:15 AM
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The Up Goer 5 Approach to Employee Communications | The Cynical Girl

The Up Goer 5 Approach to Employee Communications | The Cynical Girl | Internal Communications Tools | Scoop.it

"Employment documents are the worst.

 

Can you explain complex employment information using common words?  If not, you might want to try harder. For better or worse, your employees don’t understand what you want and need them to do."

Kim Zinke (aka Gimli Goose)'s insight:

Well, in this example, they've explained a rocket ship pretty simply.  And unfortunately it's true - most employee documents are often very hard to understand.


Try this exercise to find out how clear your best document is.  Access the Up-Goer Five website and upload your document. It'll let you know if you haven't used one of the 1000 most used words.  It's not as easy at it looks.

http://splasho.com/upgoer5/

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