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June 1, 2023 11:14 AM
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[LPM-10] Expérience client et relation client : 5 tendances pour 2023

[LPM-10] Expérience client et relation client : 5 tendances pour 2023 | High level trending in... | Scoop.it

Ainsi, alors que le monde entre dans un climat économique plus difficile, Infobip conseille aux entreprises de se concentrer sur les cinq tendances suivantes pour ravir les clients et maintenir un avantage concurrentiel cette année.

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Today, 3:55 AM
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Yes, Starlink is coming for the whole $1.6 Trillion Telecom market.

Yes, Starlink is coming for the whole $1.6 Trillion Telecom market. | High level trending in... | Scoop.it

The financial markets are currently parsing the implications of SpaceX’s proposed $1.75tn IPO valuation. While much of the initial retail focus has centered on the company’s interplanetary ambitions, institutional investors are scrutinizing a far more grounded thesis detailed in the May 2026 S-1 filing. The prospectus outlines a strategic pivot from a launch-and-logistics provider to a vertically integrated global telecommunications and compute utility.
At 94 times its projected 2025 consolidated revenue of $18.67bn, SpaceX’s valuation represents a significant departure from traditional aerospace and telecommunications multiples. The justification rests on the company’s definition of a staggering $28.5tn Total Addressable Market. By partitioning this TAM into space logistics ($370bn), global connectivity ($1.6tn), and AI infrastructure ($26.5tn), the prospectus argues that the historical separation between the physical transport of data and the compute layer is converging, and the company intends to capture the margins of both.

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May 20, 9:18 AM
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In Space, the Enemy of My Enemy is AST

In Space, the Enemy of My Enemy is AST | High level trending in... | Scoop.it

This week at the J.P. Morgan Global Technology, Media and Communications Conference, executive leadership from the major U.S. wireless carriers and AST SpaceMobile presented their outlooks on the direct-to-device satellite market. The public consensus among the telecom CEOs framed orbital connectivity as a strictly complementary technology rather than a disruptive threat.
Verizon CEO Dan Schulman stated that for the foreseeable future, satellite will remain a complementary service to the carriers. He noted that terrestrial capacity is 100 to 1,000 times more efficient than satellite in urban and suburban areas. T-Mobile CEO Srinivasan Gopalan doubled down on this view, noting that satellite traffic currently accounts for just 0.0002% of T-Mobile’s total network usage. Gopalan also dismissed the potential threat of a D2D provider launching an MVNO to compete directly with carriers, arguing that it would not add incremental total addressable market. AT&T CEO John Stankey similarly described satellite as a natural extension of the network, acknowledging it currently handles a small percentage of total network traffic.

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May 18, 10:12 AM
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Twilio Shares Surged 60% on Voice AI. Thanks, Telcos.

Twilio Shares Surged 60% on Voice AI. Thanks, Telcos. | High level trending in... | Scoop.it

As I have consistently discussed, the sudden explosion of thousands of autonomous, AI-powered voice applications has pushed Twilio’s orchestration platform into the center stage of the Inference Economy.
Honestly, it feels almost stupid that a historically high-latency, expensive, frequently untested, and spam-ridden legacy voice channel like Twilio VOIP is fundamentally beating the global telecom operators who have literally owned and operated this infrastructure for 150 years.
Unfortunately, this is just a damning reflection of how little the telecom establishment understands about AI economics. How many times can a single industry lose its core service to outsiders?"

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May 17, 11:09 AM
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Defense Is the Next Big Telco Customer

Defense Is the Next Big Telco Customer | High level trending in... | Scoop.it

The military is moving from communications as a support function to communications as an operating layer. In the older model, networks connected headquarters, bases, command rooms, ships, vehicles, and troops. In the new model, networks connect drones, sensors, logistics systems, cyber platforms, autonomous vehicles, cloud environments, AI models, identity systems, command software, and industrial supply chains. The network is no longer outside the mission; it is now inside the mission.

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May 14, 9:37 AM
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How Many Broadband Subscribers Can Starlink Really Support Today?

How Many Broadband Subscribers Can Starlink Really Support Today? | High level trending in... | Scoop.it

A Tier One telco threw me an “acid test” question today. The question was much sharper: “With around 10,000 satellites in orbit today, how many fixed broadband households can Starlink actually support? 20 million, 30 million, 100 million?” That question is important because it is not about coverage but about damage. Fixed and cable players do not lose sleep because Starlink can draw a coverage map over the planet; they lose sleep if Starlink can take paying broadband households at scale without destroying its own quality.

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May 11, 2:12 PM
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Telcos: "We don't want to be a utility"... Well, the reality is worse.

Telcos: "We don't want to be a utility"... Well, the reality is worse. | High level trending in... | Scoop.it

For a decade, “Becoming a Utility” was the ultimate slur in the telecom boardroom. If you wanted to offend a Telco C-suite, you just needed to say: “You are nothing more than a Utility”.
But in 2026, the irony is really sad as Telcos should be begging for that utility status. While global operators grind out a stagnant 4% revenue growth, power utilities have positioned themselves as the AI revolution’s feedstock, surging at 8% their revenues in 2025 or double the pace of the so-called “TechCos.”
The industry remains stuck in an echo chamber of Haters dismissing leadership as incompetent, Vendors selling silver-bullet products to fix structural rot, and Denialists claiming tech agility on 2% revenue growth. To find the exit, we must stop the noise and address the five-dimensional trap: Regulatory, Technological, Market, Consumer, and Cultural, that keeps 300 intelligent Telco´s management teams producing identical mediocre results.

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May 10, 10:13 AM
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NVIDIA wants to make every home a Mini Data center

NVIDIA wants to make every home a Mini Data center | High level trending in... | Scoop.it

The data center industry is hitting a massive physical wall: the power grid simply cannot keep up with the exploding demand for AI compute. Expanding traditional, centralized server farms is slow and expensive, currently hampered by a staggering 2,600 GW backlog of projects awaiting utility connections. To bypass this gridlock, NVIDIA has partnered with smart-panel maker SPAN and homebuilder PulteGroup to launch XFRA. In plain English, they are bypassing the commercial utility queue entirely by deploying enterprise-grade AI data centers directly in residential backyards, running on the spare electricity from everyday homes.

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May 8, 10:12 AM
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T-Mobile launches SuperBroadband 5G combo with Starlink

T-Mobile launches SuperBroadband 5G combo with Starlink | High level trending in... | Scoop.it

SuperBroadband combines T-Mobile’s 5G FWA network with access to Starlink’s broadband satellite constellation. The service is aimed at businesses like hospitality, retail and oil/gas. Plans start at $250. “We’ve made it quite configurable and customizable,” T-Mobile’s Mo Katibeh told Fierce 

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May 8, 10:09 AM
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AI and modernization for telecom transformation

AI and modernization for telecom transformation | High level trending in... | Scoop.it

Telecom operators are under pressure from rising costs, customers who expect instant digital service, and competitors that can launch faster. Many operators assume they must finish large-scale modernization before AI can deliver value. In practice, that sequence is too slow. The same legacy complexity that blocks transformation is also where AI can help first.
A better approach runs AI and modernization in parallel. Well-scoped AI agents can take on targeted work—like confirming orders or triaging tickets—while highlighting the exact bottlenecks to fix next. When agents repeatedly stall or escalate, it often points to broken handoffs, conflicting rules, missing data, or fragile integrations.

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May 8, 10:07 AM
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From Coverage to Cash Flow​

From Coverage to Cash Flow​ | High level trending in... | Scoop.it

After more than a decade of accelerated deployment, fibre is no longer a growth-at-any-cost infrastructure story. Returns are now determined by monetisation, capital discipline and the ability to generate contracted cash flows. This represents a shift in the investment thesis, which is playing out in different ways for fibre-to-the-home (“FTTH”) and B2B fibre.

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May 7, 2:49 PM
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Starlink Mobile Hit 10 Million Subscribers — and It's Just Getting Started

Direct-to-cell works by turning Starlink’s low Earth orbit satellites into something that behaves, from your phone’s perspective, exactly like a terrestrial cell tower. No special hardware. No firmware update. No new SIM card. Your existing LTE smartphone connects to a satellite orbiting roughly 340 miles overhead as if it were pinging a tower down the street.
The implications are profound. The entire value chain of terrestrial telecom — land acquisition, tower construction, power systems, ground maintenance, spectrum auctions — gets replaced by a constellation that scales globally from a single launch facility. There is no permitting fight. There is no easement negotiation with a reluctant landowner. There is no multi-year deployment timeline.

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May 5, 8:40 AM
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Everything You Do Will Be Tokenized

Everything You Do Will Be Tokenized | High level trending in... | Scoop.it

In the early 1990s, the telecommunications industry was built on the logic of continuity. The dominant architecture was circuit switching, a system in which a physical, dedicated path, a “solid line” of copper, was required for the entire duration of a communication. To the executives of that era, business was a series of analog fixtures: a phone call was an open circuit, a memo was a physical object in a mailbag, and a movie was a continuous strip of celluloid.
When pioneers like Donald Davies and Paul Baran proposed breaking information into discrete “packets” that could find their own path across a network, the reaction was often dismissive. Legacy carriers viewed discretization as an invitation to chaos. They argued that “chopping up” a voice call into tiny fragments and hoping they would reassemble on the other end would compromise the system's reliability. In their view, reality had mass, and information could not be divorced from its physical medium without catastrophic failure.

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May 3, 11:24 AM
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Only 4 Tier-1 Telcos are Growing at Two Digits

Only 4 Tier-1 Telcos are Growing at Two Digits | High level trending in... | Scoop.it

The Q1 2026 Financial Telco e-reporting cycle reconfirms a brutal truth: for the global Tier-1 carrier, revenue is stalled. While data consumption is at an all-time high, the financial architecture of the traditional “pipe” has hit a hard ceiling. In the West, growth is now a zero-sum game of churn management tethered to flat GDP.
But the leaderboard is not entirely stagnant.
T-Mobile US, Reliance Jio, Bharti (F), and e& managed to break the 2% gravity trap, achieving double-digit growth by structurally decoupling from the connectivity trap. This is a radiography of the outliers currently outrunning the utility curve while the rest of the industry remains stuck in a race to the bottom.

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May 21, 9:20 AM
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Wow. Telco AI tokens are out

Wow. Telco AI tokens are out | High level trending in... | Scoop.it

To appreciate the significance of this development, it is helpful to look back at the previous defining era of telecommunications. In the early 2010s, as smartphones became ubiquitous and app economies exploded, the metric of value for both carriers and consumers shifted dramatically. This was the era of the gigabyte. Subscriptions, usage caps, and pricing tiers were all defined by data consumption. Telcos established the price per gigabyte as their primary billing KPI, monetizing the massive demand for mobile internet, video streaming, and app-based services. For a decade, the “GB per month” was the yardstick of digital life.

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May 19, 10:19 AM
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10 Things Telco can sell to humanoids

10 Things Telco can sell to humanoids | High level trending in... | Scoop.it

Look at the image above. On the left is your current human subscriber. For the last two decades, you have sold them GBs per month, fought over marginal ARPU increases, and watched every single app try to commoditize your network. That race to the bottom didn’t end up really well.
On the right is your brand-new customer.
Figure just ran a live drill in which a human intern competed against its Figure 03 humanoid, “Bob,” to see who could sort and categorize more packages. The result? The human lost the moment they had to step away to go to the bathroom. F.03 just kept working.

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May 17, 11:17 AM
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Telcos: Picking up a fight with SpaceX solves nothing

Telcos: Picking up a fight with SpaceX solves nothing | High level trending in... | Scoop.it

If I were a Tier-1 Telco executive today, I would be deeply concerned about the long-term revenue damage Starlink will inflict. And yes, it will inflict damage, because you don’t plan for tens of thousands of satellites in orbit just to rescue a few stranded hikers on Mount Everest. That is the truth, whether the industry admits it out loud or not.
But trying to block Musk, or believing he will passively accept his fate as a submissive 3GPP radio vendor, is an absolute delusion. Forming a defensive cartel to isolate SpaceX does two highly dangerous things for legacy carriers. First, it moves the attention from the Real Problem, which is Earthbound CapEx and Flat Revenue, and secondly, It Wakes a Dragon and Triggers Asymmetric Retaliation.

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May 15, 10:11 AM
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6 hidden Easter eggs in the AT&T, Verizon and T-Mobile satellite JV

6 hidden Easter eggs in the AT&T, Verizon and T-Mobile satellite JV | High level trending in... | Scoop.it

On May 14, 2026, the three largest U.S. carriers announced a joint venture to pool spectrum for a unified direct-to-device (D2D) satellite platform. While the public narrative centers on rural coverage, this is a defensive restructuring of telecom power.
Satellite connectivity is scaling aggressively. SpaceX’s V3 satellites and Starship launches will soon drive a 10x capacity increase, while recent regulatory shifts have elevated Starlink from a vendor to a sovereign spectrum holder. Concurrently, Amazon’s acquisition of Globalstar gives the hyperscaler direct access to Apple’s D2D consumer market. Far beyond eliminating dead zones, this JV marks a high-stakes power struggle between legacy Tier-1 operators and vertically integrated space titans for the control of next-generation communications.

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May 14, 7:05 AM
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Nokia Has a New Mobile Network Head and is Not Your Typical "Telco Guy"

Nokia Has a New Mobile Network Head and is Not Your Typical "Telco Guy" | High level trending in... | Scoop.it

For the better part of three decades, the boardroom tables of the world’s leading network vendors, such as Nokia, Ericsson, and the politically exiled Huawei, have been dominated by a very specific archetype: the career radio engineer. These were executives who spoke the deterministic language of spectrum propagation, massive MIMO antennas, and baseband processing. Their mandate was to build hardware that enables telecommunications operators to transmit more gigabytes of consumer data over the air at a lower cost per bit. Something that requires an extreme level of engineering knowledge and experience.

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May 11, 5:26 AM
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NVIDIA wants to make every home a Mini Data center

NVIDIA wants to make every home a Mini Data center | High level trending in... | Scoop.it

The data center industry is hitting a massive physical wall: the power grid simply cannot keep up with the exploding demand for AI compute. Expanding traditional, centralized server farms is slow and expensive, currently hampered by a staggering 2,600 GW backlog of projects awaiting utility connections. To bypass this gridlock, NVIDIA has partnered with smart-panel maker SPAN and homebuilder PulteGroup to launch XFRA. In plain English, they are bypassing the commercial utility queue entirely by deploying enterprise-grade AI data centers directly in residential backyards, running on the spare electricity from everyday homes.

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May 8, 10:13 AM
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The Airlines Racing To Replace Slow Plane WiFi With Starlink In 2026

The Airlines Racing To Replace Slow Plane WiFi With Starlink In 2026 | High level trending in... | Scoop.it

The era of frustratingly slow, high-latency inflight internet is rapidly coming to an end as low-earth orbit (LEO) satellite constellations fundamentally reshape the passenger experience. Travelers have long struggled with connection speeds that barely support text messaging, let alone high-definition streaming or real-time gaming. This guide examines the aggressive rollout of Starlink and similar technologies across the global aviation sector, highlighting the carriers that are prioritizing seamless connectivity as a core part of their brand identity.

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May 8, 10:11 AM
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Orange: A Case Study in Telco Automation, AI, and AN 

Orange: A Case Study in Telco Automation, AI, and AN  | High level trending in... | Scoop.it

Orange has built real automation infrastructure. Its Pikeo 5G SA experimental network and the Network Integration Factory that followed it are deployed and producing real results, not just slideware. The €300 million in AI-generated value reported for 2025 is tracked against a group-wide dashboard with country-level accountability. The harder question is whether these gains can scale. Orange operates across 26 countries at very different levels of network maturity. Its own CTO acknowledged in 2023 that most affiliates were starting from approximately TM Forum automation Level 2. Closing that gap by 2028 while simultaneously decommissioning copper in France, managing a restructuring in Orange Business, and building out AI revenue streams is an ambitious program. The primary risk is not that the technology fails but that the complexity and cost of running multi-vendor, AI-driven networks in heterogeneous markets offsets the efficiency gains that justify the investment.

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May 8, 10:08 AM
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AI for Telecommunications: Practical Guide for Operators

AI for Telecommunications: Practical Guide for Operators | High level trending in... | Scoop.it

How AI for telecommunications is reshaping operators: mature tech, documented ROI, and a 90-day roadmap to drive measurable opex and customer wins.

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May 8, 9:59 AM
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The Space Broadband Margin War 

The Space Broadband Margin War  | High level trending in... | Scoop.it

The space broadband market is not one race — it is three distinct businesses competing with incompatible cost structures, customer bases, and path-to-profitability timelines. Starlink’s residential average revenue per user (ARPU) of $90–120/month is already funding its next phase of enterprise expansion, while Amazon Leo (formerly Project Kuiper) has yet to prove it can convert $25 billion in infrastructure spend into durable margin. Meanwhile, direct-to-device (D2D) challengers led by AST SpaceMobile are betting on wholesale telco partnerships rather than consumer subscriptions — a model that changes who captures the economics. Investors holding positions in any of the three need to understand which business they actually own.

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May 7, 12:47 PM
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Yes. Europe is lagging way behind in 5G, but...

Yes. Europe is lagging way behind in 5G, but... | High level trending in... | Scoop.it

The telecommunications deficit in Europe is evident in the severe, compounding capital shortfall. In 2024, capital expenditure per mobile connection in Europe stood at €35, exactly half of the €70 invested by operators in leading global markets.
This disparity is driven by a systemic financial squeeze, with the average Return on Capital Employed for European operator groups falling from approximately 10% in 2015 to less than 7% in 2024. Operating in highly fragmented markets and burdened by 34 overlapping sets of regulatory and security obligations, European operators lack the free cash flow required to absorb the massive upfront costs of modernizing their physical infrastructure.

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May 4, 8:46 AM
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Satellite Frenzy: Show Me the Money

Satellite Frenzy: Show Me the Money | High level trending in... | Scoop.it

The satellite communications sector is in overdrive. With over 120 telco partnerships, dozens of active players, and industry capital expenditure crossing the hundred-billion-dollar mark, the race for Low Earth Orbit is relentless.
Yet, beneath the hype of ubiquitous coverage and Direct-to-Device miracles, an unclear financial disconnect looms. Launching metal into space guarantees massive upfront costs, but not cash flow. The defining question is no longer whether the technology works. Amidst the astronomical spending, the only question that matters is: where is the actual, sustainable money?

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