eTourism Trends and News
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eTourism Trends and News
Social media, mobile Internet, online distribution, online communication in tourism (French-English-German) Web: www.hevs.ch / www.tourobs.ch / www.etourism-monitor.ch
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Video: 3 Major Ways Artificial Intelligence Will Disrupt the Travel Industry –

Video: 3 Major Ways Artificial Intelligence Will Disrupt the Travel Industry – | eTourism Trends and News | Scoop.it
Artificial intelligence has massive potential to disrupt the travel industry — but not necessarily in the ways you might expect, said Alan Lewis and Dan McKone of L.E.K. Consulting. “It’d be a mistake to think that AI is just going to do what you currently do in a more efficient fashion,” said McKone, “It can empower new forms of competition.”

And while that’s true across industries, “we see tectonic shifts happening in travel in particular,” said McKone.
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Google Glass is back with a new $999 headset designed for businesses

Google Glass is back with a new $999 headset designed for businesses | eTourism Trends and News | Scoop.it
The augmented-reality glasses will continue to be sold to businesses rather than directly to consumers.

A reminder: Google Glass was much derided when it launched back in 2013. Since then, it’s faded from public view but has quietly gained a foothold in various industries, including logistics and manufacturing, providing hands-free access to information as people work.
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Google, plaque-tournante du voyage en ligne

Google, plaque-tournante du voyage en ligne | eTourism Trends and News | Scoop.it
Google est un monstre qui étend ses tentacules sur le web à l’échelle mondiale et à travers la vaste majorité des industries. Je vous en glissais d’ailleurs un mot ici-même sur ce blogue en 2013 quand je vous parlais de l’écosystème Google et son influence en emarketing. Or, cette domination numérique est particulièrement évidente, voire malsaine, dans le domaine du voyage en ligne.
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Google’s travel ambitions could mean a bad trip For Trivago and TripAdvisor

Google’s travel ambitions could mean a bad trip For Trivago and TripAdvisor | eTourism Trends and News | Scoop.it
Google’s move this month to combine its travel-related products - including the Google Trips mobile app, Google Flights, and Google hotels search - into one landing page called Trips is a “troublesome development” for those in the online travel business.
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VIDEO: Rethinking the entry of Google in travel | PhocusWire

VIDEO: Rethinking the entry of Google in travel | PhocusWire | eTourism Trends and News | Scoop.it
A series of spiky (angry, even) tweets and comments during conferences over the years - that's been the mainstay of one critic of Google's role in travel.

Bobby Healy, ex-chief technology officer at CarTrawler and now CEO and founder of drone delivery service Manna, is not alone in his concerns about the search giant.
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Amazon steigt offiziell wieder ins Reisegeschäft ein - travelnews.ch

Amazon steigt offiziell wieder ins Reisegeschäft ein - travelnews.ch | eTourism Trends and News | Scoop.it
Zunächst einmal bietet der Online-Gigant nur eine Flugbuchungsmöglichkeit via Amazon Pay in Indien an. Doch dieser auf den ersten Blick unscheinbare Move versteckt Grösseres. Die Reisebranche muss diese Entwicklung nahe verfolgen.
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Two-way chat, a game changer for guests and revenue

Two-way chat, a game changer for guests and revenue | eTourism Trends and News | Scoop.it
By incorporating chat and messaging features within a native app (versus integrating third-party apps), hotels own the experience, data, and security.
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Booking se lance dans la réservation sèche d’activités touristiques

Booking se lance dans la réservation sèche d’activités touristiques | eTourism Trends and News | Scoop.it
C’est une révolution qui concerne aujourd’hui Booking. L’Écho touristique rapporte que le spécialiste de la réservation hôtelière étend désormais son offre à la réservation d’activités touristiques, sans obligation pour autant de réserver une chambre d’hôtel. Cette nouveauté se limite à dix villes européennes et du Moyen-Orient, dont Paris. Vanessa Heydorff, directrice de Booking en France, en Espagne et au Portugal explique à l’Écho touristique le souhait de « déployer ce service de manière plus intense en l’ouvrant dans plusieurs villes à travers le monde ».
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Booking.com Announces New Benefits for Amazon Prime Members in Germany and Austria

Amazon Prime members in Germany and Austria now enjoy automatic Genius loyalty status and exclusive travel credits to apply to future bookings on Booking.com through new promotional partnership
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Amazon now sells flight tickets in India

Amazon now sells flight tickets in India | eTourism Trends and News | Scoop.it
Amazon has partnered with local travel service ClearTrip to add a flight-booking option to its payment service - Amazon Pay - in India.
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Hotel industry: A new way of thinking about your PMS - the API first approach

Hotel industry: A new way of thinking about your PMS - the API first approach | eTourism Trends and News | Scoop.it
Legacy PMSs make it difficult and costly to connect all systems. Even some modern, cloud-based PMSs aren’t developed in a way that makes connectivity as easy and painless as it should be.
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GetYourGuide nabs $484M Series E round; CEO talks growth, Klook

GetYourGuide nabs $484M Series E round; CEO talks growth, Klook | eTourism Trends and News | Scoop.it
Berlin-based GetYourGuide will ramp up its efforts to add new markets and broader inventory thanks to a huge new funding round – $484 million – announced today.

The Series E round was led by SoftBank Vision Fund and joined by co-investors Temasek, Lakestar and Heartcore Capital, with continued support from existing investors including Swisscanto Invest.
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Google lance son hub dédié, appelez-le «Voyages» ! | Veille Info Tourisme

Google lance son hub dédié, appelez-le «Voyages» ! | Veille Info Tourisme | eTourism Trends and News | Scoop.it
Google démarre un site multi-device dédié aux voyages, qui rassemble les vols, les hôtels et des outils d’inspiration. Nous l’avons testé.
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Réservation de voyages d'affaire : le numérique largement privilégié selon CWT -

Réservation de voyages d'affaire : le numérique largement privilégié selon CWT - | eTourism Trends and News | Scoop.it
Deux tiers des voyageurs d’affaires ont recours au numérique pour préparer leur voyage, révèle une étude commanditée par CWT. La domination de la technologie dans ce secteur est de plus en plus nette.

Pour organiser leurs déplacements futurs, les voyageurs d’affaires privilégient largement le numérique selon une étude publiée par CWT et réalisée par Artemis Strategy Group. Cette étude a été effectuée entre le 29 janvier et le 9 février 2019 auprès de 2700 personnes ayant voyagé au minimum quatre fois pendant l’année 2018. Les différentes personnes étaient originaires d’Amérique, d’Europe (notamment de France) ou d’Asie Pacifique, pour un total de dix-huit pays représentés.  
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VivaTech 2019 : l’innovation au service de la quatrième révolution industrielle et du mieux vivre –

VivaTech 2019 : l’innovation au service de la quatrième révolution industrielle et du mieux vivre – | eTourism Trends and News | Scoop.it
La 4e édition de VivaTech s’achève, et elle était encore plus impressionnante que les précédentes, portée par un marché et des acteurs en pleine transformation digitale. Nous sommes en effet au coeur de la quatrième révolution industrielle, une révolution initiée par le numérique et stimulée par l’innovation. Si les nombreux participants donnaient l’impression de ne pas savoir pourquoi ils étaient là dans les éditions précédentes, tout le monde semblait avoir les idées claires cette année : la révolution numérique est en marche, rien ne pourra l’arrêter ou la ralentir, autant donc en profiter pour essayer de mieux faire les choses.
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Touirsm: Out and About With Smart Assistants | GDI

Touirsm: Out and About With Smart Assistants | GDI | eTourism Trends and News | Scoop.it
Smart assistants might have as big an impact on tourism in the next ten years just as smartphones had in the past ten years. This means that for the customer, they will become a personal travel agency, navigator, translator, tour guide and so forth, and they will take on all our administrative tasks – such as buying tickets and checking in. In the following study, we sketch out a picture of what it might be like to go travelling with just such an assistant.
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How Google is building for the new consumer journey

How Google is building for the new consumer journey | eTourism Trends and News | Scoop.it
Google has introduced three new bidding strategies for Google Ads advertisers that offer more flexibility than Smart Bidding.
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Google has blocked Huawei from using Android in any new phones

It’s part of the fallout from the US government’s decision to add Huawei to a trade blacklist last Thursday.

The news: Google has suspended business with Huawei that requires the transfer of hardware, software, and technical services, except those publicly available via open source licensing, Reuters reports.
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GetYourGuide's New $484 Million Infusion May Force Consolidation in Travel Experiences –

GetYourGuide's New $484 Million Infusion May Force Consolidation in Travel Experiences – | eTourism Trends and News | Scoop.it
Interest in so-called travel experiences hit a new high on Thursday when GetYourGuide announced it had raised $484 million in new financing led by venture capital giant SoftBank Vision Fund, the largest ever for the travel sector.

The nearly $100 billion Vision Fund’s stake in the Berlin-based startup is notable beyond its size, raising speculation about potential consolidation in the experiences sector or the possibility of IPOs.
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Google experiments with new hotel search layout

Google experiments with new hotel search layout | eTourism Trends and News | Scoop.it
Google continues to iterate on its hotel search interface and experience for destination searches.
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Investors and a rival on the impact of GetYourGuide's record-breaking funding round | PhocusWire

Investors and a rival on the impact of GetYourGuide's record-breaking funding round | PhocusWire | eTourism Trends and News | Scoop.it
GetYourGuide’s announcement yesterday of a massive $484 million Series E investment led by SoftBank Vision Fund – rumored for weeks but now confirmed – generated buzz among attendees on the final day of Phocuswright Europe.
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Analysis: Amazon's Travel Strategy Comes Into Focus –

Analysis: Amazon's Travel Strategy Comes Into Focus – | eTourism Trends and News | Scoop.it
So why would Amazon choose to reenter the travel industry through a seemingly loss-generating proposition, hawking already low-margin airline tickets via a Cleartrip partnership in the domestic Indian market?

It sounds crazy, but Skift Research believes that airline tickets are a sensible entry point for a new Amazon foray into travel.
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Europe: Mobile travel bookings stall

Europe: Mobile travel bookings stall | eTourism Trends and News | Scoop.it
While OTA’s are “surging” ahead in Europe’s three main travel markets, mobile bookings are showing slower signs of growth, according to the latest Phocuswright research.
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Amazon may not be able to resist the lure of online travel | PhocusWire

Amazon may not be able to resist the lure of online travel | PhocusWire | eTourism Trends and News | Scoop.it
Make no mistake - the entry of Amazon into the online travel business could have far-reaching consequences, especially for the powerful online travel agency incumbents.

The e-commerce giant’s widely anticipated but as yet unseen move into the industry could give it a baseline $600 million profit on an annual basis.
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Amazon Confirms Flight-Booking Launch as Part of a Superapp Strategy –

Amazon Confirms Flight-Booking Launch as Part of a Superapp Strategy – | eTourism Trends and News | Scoop.it
Days after Skift broke the news story that Amazon had launched domestic flights in India, Amazon India confirmed the launch and touted how customers can
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