Empathy Circle Magazine
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The latest news about empathy from around the world - CultureOfEmpathy.com
Curated by Edwin Rutsch
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Clear+Vivid with Alan Alda - How the Alda Center Teaches Empathy in Science, and Medicine (Part 3)  

Clear+Vivid with Alan Alda - How the Alda Center Teaches Empathy in Science, and Medicine (Part 3)   | Empathy Circle Magazine | Scoop.it
The most important time in your life can be those few minutes when you're in the doctors office - this is a critical time for you to tell your story and for your doctor to listen. 80% of correct diagnoses are made when doctors get the whole history from their patients.

 

And the more empathic the communication, the better the diagnosis. In this last episode of our 3-part series, we speak with Dr. Susmita Pati and Dr. Laura Lindenfeld at the Alan Alda Center for Communicating Science at Stony Brook University. Since 2009, the Alda Center has trained more than 12,000 scientists using improv and advanced communication techniques to help them be more empathic and more effective communicators.

 

Dr. Pati has been working with Dr. Lindenfeld and Alan to create a training program for medical communication at the Alda Center. In this episode (part 3 of 3) we further explore the doctor-patient relationship and the efforts doctors are making to be more empathic, both with their patients and with their entire teams. 

 

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Essential Boundaries for Bodyworkers – Empathy Academy

Essential Boundaries for Bodyworkers – Empathy Academy | Empathy Circle Magazine | Scoop.it
In this 6-week course on empathy and emotions, Anchen Texter and Camilla Jørgensen, both dual-licensed Dynamic Emotional Integration® Trainers and Consultants, draw on their 30+ years of combined experience as massage therapists to bring you an empathically-designed experiential course about boundaries, empathy, and self-care for bodyworkers.

Learn how to work with your natural empathy in a healthy and sustainable way by examining the relationship between boundaries and balanced empathy, taking inventories to help you gauge what you’re already good at and where you need more skills, and learning practices to regulate your emotions.
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Opinion | The Kernel of Human (or Rodent) Kindness - The New York Times

Opinion | The Kernel of Human (or Rodent) Kindness - The New York Times | Empathy Circle Magazine | Scoop.it
What we can learn from lab rats that don’t show empathy for other rats.

 

Morality exists only because we evolved the capacity to empathize. And empathy provides the best guide to moral action. But there are those who say that empathy is too selective to play such a central role in our moral system.

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5 Empathetic Ways to Calm Job Seekers’ Fears | ERE

5 Empathetic Ways to Calm Job Seekers’ Fears | ERE | Empathy Circle Magazine | Scoop.it
Create an empathy roadmap.

Empathy maps are often used as a marketing tool. However, many successful recruiters have proven the same marketing tactics used to attract customers can also successfully attract candidates.

Empathy maps help you visualize job seekers’ needs/fears, putting them into a brief, easy-to-use chart. They’ll help your entire team consider what your target job seekers really need based on their fears and hopes.

Use this step-by-step guide to help get your empathy map started. By directly seeing what your ideal candidate thinks/feels, hears, says/does, and pain points, you’ll have the power to empathize with their very specific fears.
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Business English Skills: Showing Empathy  

How do I empathize?

Remember that empathy is something you feel, not something you always have to show. If you want to feel empathy, simply stop talking. Listen to the other person. And think about how they feel and why.

Empathy isn’t always about being nice. In fact, many people use empathy techniques to their own advantage. Expert negotiators will tell you that the most powerful negotiating strategy is simply to stay quiet and listen. Let the other people “talk themselves out.” Very often, they will reveal plenty of information that’s useful for you. If you empathize with them successfully, they might even negotiate with themselves.
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(Empathic Leadership) High-Resolution Leadership - Is Empathy Boss 

(Empathic Leadership) High-Resolution Leadership - Is Empathy Boss  | Empathy Circle Magazine | Scoop.it
Successful leadership is defined by a single ingredient: it’s mastering successful conversations. By looking at the relationship between interaction skills and job performance, it’s easy to see why empathy is so important.

“Overwhelmingly, empathy tops the list as the most critical driver of overall performance. It also consistently relates to higher performance in each of the four leadership domains.”
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Discovering Empathy In Inclusion

Discovering Empathy In Inclusion | Empathy Circle Magazine | Scoop.it
Empathy is essential for advancing inclusion.

 

During our daily routine, between meetings and deliverables, often we forget that our organizations and our work is ultimately about being with other people. Yet, recognizing who is around us and how they relate to us can actually be key for combating burnout. According to recent research, expressing empathy can often have a calming effect and even has a positive impact on our nervous system. Taking the time to learn about others and walk in their shoes can be helpful, not just for building relationships, but for our own well-being.

 

Empathy is also essential for advancing inclusion. As Deloitte’s chief inclusion officer, I think about who I’m surrounded by, how my actions impact others, and how I can contribute daily to Deloitte’s inclusive culture.

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Can VR be an Empathy Engine?

Can VR be an Empathy Engine? | Empathy Circle Magazine | Scoop.it
With the rapid expansion of VR technology into the marketplace, its prospect of living out the experience of another person or entity creates a much more substantial link with empathy.
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How to Use Active Listening with Children

How to Use Active Listening with Children | Empathy Circle Magazine | Scoop.it
Sometimes, parents think that they are listening but they may interject before their child has completed their thoughts in various ways. They may finish off a sentence for their child because they are in a hurry. They may reassure their child because they believe that is what the child needs to hear, “Everything will be ok.”

 

They may decide to provide solutions to a problem “Next time, try this.” They may start ask questions before the child is done finishing his or her thought. This moves the conversation down a completely different path.

Active listening is when the parent listens to the child with the intent to listen. So that means not jumping in right away. You want to make sure you completely understand what your child is telling you.

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The Virtual Search for IRL Empathy

The Virtual Search for IRL Empathy | Empathy Circle Magazine | Scoop.it
It’s encouraging to know that empathy for others can be taught through literature and virtual reality—hopefully, all caregivers can be trained in compassionate ways so they can help their patients and our family members in ways that promote healing and tenderness. It’s also worth considering where else the impact of VR-fueled empathy could take us—and how pivotal being able to walk in women’s shoes could be in the fight to continue changing the world.
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Building Empathy with Teachers

Building Empathy with Teachers | Empathy Circle Magazine | Scoop.it
Empathy is the experience of understanding another person’s thoughts and feelings  from their point of view, rather than your own. An empathy map is a tool that I like to use with teachers to take a human-centered approach when thinking about personalizing students learning. 

 

Originally designed for businesses to think about their customers needs, schools are now using them to think about their students needs. Empathy maps shed light on which problems to solve within your school or classroom through a protocol

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What Is An Empath? List Of Characteristics And Hidden Empathic Personality Traits

What Is An Empath? List Of Characteristics And Hidden Empathic Personality Traits | Empathy Circle Magazine | Scoop.it

Here is a professional definition of what an empath is, provided by Dr. Judith Orloff, a psychiatrist and writer and author of the book The Empath’s Survival Guide: Life Strategies for Sensitive People:

"Empaths are highly sensitive, finely tuned instruments when it comes to emotions. They feel everything, sometimes to an extreme, and are less apt to intellectualize feelings. Intuition is the filter through which they experience the world. Empaths are naturally giving, spiritually attuned, and good listeners. If you want heart, empaths have got it. Through thick and thin, they’re there for you, world-class nurturers."
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Harvard Psychiatrist Identifies 7 Skills to Help You Get Along With Anybody

Harvard Psychiatrist Identifies 7 Skills to Help You Get Along With Anybody | Empathy Circle Magazine | Scoop.it
Empathy is the ability to understand how another person feels. According to new Harvard research in The Empathy Effect, it's a trait that can be taught and developed. Build empathy and you'll be a more effective entrepreneur and leader.

Author Helen Riess is a Harvard psychiatrist who has developed empathy training based on her research in neurobiology. Although her studies are done on health care professionals, the empathy traits she's identified can be used to make stronger connections between you and your employees, customers or peers in any field.
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3 things Microsoft’s CEO Satya Nadella looks for in a leader

3 things Microsoft’s CEO Satya Nadella looks for in a leader | Empathy Circle Magazine | Scoop.it
Dean Rajan: One of the themes that comes up in your book, ‘Hit Refresh: The Quest to Rediscover Microsoft’s Soul and Imagine a Better Future for Everyone,” is the notion of empathy.
  • Why do you think it is an important characteristic?
  • Where do you see that as key for a leader?

 

Nadella:

As you know, we have a special needs son who was born to us in 1996. That changed my perspective significantly.

For a long time it was all about, ‘Hey, why did it happen to me? Why did it happen to us?’ And then eventually I realized that nothing happened to me, it was my son who needed the help.

And I needed to show up as a father and in some sense do my job and do my duty—but more importantly, see the world through his eyes.

You may say, well, these are all things that happen in personal life, but I’ve come to realize that if you think about creating anything new, any new product, any new business, as a leader, the one skill that you need more than any other skill is that deep sense of empathy.

Our job is to build things that somehow are in tune with these unmet, unarticulated needs of customers.

It is not written down. It is not like I can interview five customers and figure it out. We say everything is automated, but you can’t A/B test your way. What is the next hypothesis you are going to test? That, to me, is a form of empathy.

I actually think that empathy is not something that you reserve just for your personal life, even though it helps a lot.

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Learning empathizing with myself through user experience design.

Learning empathizing with myself through user experience design. | Empathy Circle Magazine | Scoop.it

This first encounter with design thinking helped me or rather reminded me of the thing that was never accentuated enough, EMPATHY.

 

The underlying principle behind all the great products is empathy, it all narrows down to how well is a product or a service designed according to the people who are actually supposed to use it.

 

In a world where there are copious choices available on everything, the one that we as humans gravitate towards happens to be the one that is actually designed for us.

 

Yes ,there are other factors like brand, price to name a few but in long run we only tend to stick to things that doesn’t seem like work, that doesn’t feel like work, things that just gets inculcated in our daily life seamlessly.

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Can Empathy Be Taught?

Can Empathy Be Taught? | Empathy Circle Magazine | Scoop.it
Why do so many people do things we can’t understand and that we would never do? And what can we do about it?

 

Research has shown that empathy is not simply inborn, but can actually be taught.

 

For example, it appears that medical training can actually diminish empathy, but on the other hand, physicians can be taught to be more empathic to their patients. Interestingly, their increased empathy also increases patient satisfaction and compliance with treatment recommendations. 

 

 

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(Empathy and Animals) Is caring for animals in our DNA? 

(Empathy and Animals) Is caring for animals in our DNA?  | Empathy Circle Magazine | Scoop.it
Experts at the University of Edinburgh's Roslin Institute and Scotland's Rural College (SRUC) analysed DNA from 161 student volunteers. 

They were also asked to complete a questionnaire to gauge their empathy towards animals. 

The team found those who showed the greatest compassion for animals had a specific version of the oxytocin gene. 

They also found women responded more positively towards animals than men, as did those working in a profession linked to animal care. 
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BUILDING EMPATHY: How to hack empathy and get others to care more | Jamil Zaki | TEDxMarin

In a fractured world, can we hack our own sense of empathy and get others to become more empathic? Professor, Department of Psychology, Stanford University Jamil Zaki is an assistant professor of psychology at Stanford University.

 

His research examines social cognition and behavior, especially how people understand and respond to each other’s emotions. This work spans a number of domains, social influence, prosocial behavior, and especially empathy (see ssnl.stanford.edu for details). In addition to studying the mechanics of empathy, Dr. Zaki’s work focuses on helping people empathize better.

 

For instance, new research from his lab examines how to encourage empathy for people from distant political and ethnic groups, and also how caregivers and healthcare professionals can effectively empathize with their patients while maintaining their own well being.

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The Quickest Way to Great Leadership Won't Happen Without Improving These 3 People Skills

The Quickest Way to Great Leadership Won't Happen Without Improving These 3 People Skills | Empathy Circle Magazine | Scoop.it
Build relationships with more empathy.
In several studies, empathy has been found to be a critical driver of human performance. Specifically, the ability of leaders to listen and respond with empathy.

 

 In business conversations that value relationship-building, thinking about a team member's circumstance, understanding someone's challenge and frustration, and developing perspective about what motivates an employee to high performance opens up all kinds of possibilities for other team members to help one another.

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(Empathic Leadership) The Quickest Way to Great Leadership Won't Happen Without Improving These 3 People Skills
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Sadness, empathy, and the salvation of our political system

Sadness, empathy, and the salvation of our political system | Empathy Circle Magazine | Scoop.it
Having the empathy necessary to understand someone else’s sadness is critical to bridging partisan divides. For instance, rising levels of opioid addiction can be attributed to economic anxiety and declining mental health standards, among other things, but to say sadness doesn’t figure prominently into a discussion about drugs used to dull reality is, again, to miss the point.

 

We must empathize with the sadness that is consuming Appalachia or risk falling prey to the evils of its origin ourselves. Now, more than ever, empathy is irreplaceably vital.

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Importance and Benefits of Empathy

Importance and Benefits of Empathy | Empathy Circle Magazine | Scoop.it
What Empathy Involves
Empathy involves the ability to emotionally understand what another person is experiencing. Essentially, it is putting you in someone else's position and feeling what they must be feeling.

The term empathy was first introduced in 1909 by psychologist Edward B. Titchener as a translation of the German term einfühlung (meaning "feeling into"). So how exactly do sympathy and empathy differ? Sympathy involves more of a passive connection, while empathy generally involves a much more active attempt to understand another person.
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Three-quarters of people in U.S. struggling with loneliness - UPI.com

Three-quarters of people in U.S. struggling with loneliness - UPI.com | Empathy Circle Magazine | Scoop.it

Spirituality and empathy help a person feel more connected with others, he added. "You know you are part of a much larger cosmos. You are never alone," Jeste said. "There is something else besides you that will always be there."

Julianne Holt-Lunstad is a professor of psychology and neuroscience with Brigham Young University in Utah. She said that while self-understanding is important, people fighting feelings of loneliness should not underestimate the importance of getting out there and interacting with others who share their values or interests.

Social connection can be thought of as a fundamental need for human beings, like food and water, Holt-Lunstad added. If so, loneliness is similar to hunger and thirst -- a motivator for people to meet that need.

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The dilemma of designers’ empathy delusions – Shaping Design

The dilemma of designers’ empathy delusions – Shaping Design | Empathy Circle Magazine | Scoop.it
Taking a bit of a reality check on how empathic you really are and for whom can help make you a more effective designer, not just an idealistic one.

I have been exploring competencies, qualities and skills of a designer over the past 13 years. During this time it’s been impossible to escape the E word.

Empathize is a step in the Design Thinking process.
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Key Characteristics Of AI Leaders

Key Characteristics Of AI Leaders | Empathy Circle Magazine | Scoop.it
Years ago, I came across a great book written by Adele Faber and Elaine Mazlish titled How to Talk So Kids Will Listen & Listen So Kids Will Talk. They explain how we can get our children to talk by being an empathic listener.

Empathic listening includes reflecting back the emotions we hear. So if a child tells a parent, "I hate my teacher and my school," then the parent could say, "You sound angry or upset" or reflect back any other emotion that the child is expressing. This will show that the parent understands the child, and it encourages them to share their pain and frustration.
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Am I an Empath? | Patient Advice | US News

Am I an Empath? | Patient Advice | US News | Empathy Circle Magazine | Scoop.it
It's very strong intuition," says Dr. Judith Orloff, an assistant clinical professor of psychiatry at UCLA. Empaths enjoy many advantages. "You can have strong connections with people and love deeply," she says. "You value friendships and relationships.

 

You love nature. You can give to others, help others and make a contribution to the world. You really enjoy that. That's part of your spirit and your nature," according to Orloff, author of the "The Empath's Survival Guide: Life Strategies for Sensitive People," published in 2017.

[See: What Only Your Partner Knows About Your Health.]

Orloff, who is an empath herself, leads an online support community with more than 13,000 members. Several shared their perspectives on life as an empath with U.S. News. Excerpts from their written responses include:

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