A new study finds that after watching Just Mercy, people became more supportive of criminal justice reform. BY MELISSA DE WITTE
The research, led by a team of Stanford psychologists, was published October in Proceedings of the National Academy of Sciences.
“One of the hardest things for groups of people who face stigma, including previously incarcerated people, is that other Americans don’t perceive their experiences very accurately,” said Jamil Zaki, the paper’s senior author and a professor of psychology in the Stanford University School of Humanities and Sciences. “One way to combat that lack of empathy for stigmatized groups of people is to get to know them. This is where media comes in, which has been used by psychologists for a long time as an intervention.”
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You’ve heard of psychopaths, you’ve heard of narcissists, but have you heard of “dark empaths”? The dark empath is the latest personality type to pique the collective interest of chronically online types, and guess what? They’re not very nice! So named after a 2021 study, and characterized by “dark traits” combined with empathy, the dark empath is apparently like a narcissist, but harder to spot.
They won’t empathize with you, exactly, but rather cognitively recognize how something might make you feel, and use that knowledge to manipulate you. Think: Amy Dunne’s gradual and calculated revenge plot in Gone Girl. Or that colleague who you thought was your friend but was actually a low-key saboteur.
In a recent interview, Microsoft’s CEO emphasized a profound insight: empathy is the most significant source of innovation. This statement resonates deeply, positioning empathy not only as a human value but as a teachable skill essential for meeting people’s needs, fostering innovation, and engaging employees.
Empathy, when combined with compassion, transcends simply recognizing emotion; it compels leaders to take meaningful action. Exemplary leaders don’t just acknowledge the emotions of their teams; they actively respond to them. This approach has become critical in today’s leadership landscape, which has evolved from the hierarchical models of 20-30 years ago. Today’s leaders are responsible for developing the next generation of leaders, with empathy and compassion at the forefront.
Following the success of last year’s event, we’re excited to bring together another panel of influential leaders to share their insights on leading with empathy. In a time of rapid changes to our industry and with the rise of AI transforming our workplaces, empathetic leadership is essential to manage and address change. Discover how leading with empathy can create a supportive and productive environment—and explore actionable ways to bring this approach into your own organization.
👥 Who should attend? Anyone interested in enhancing workplace culture through empathy.
Alain Hunkins writes about leadership strategy that you can apply.
Empathy can be defined as showing people that you understand them and care how they feel. That sounds simple enough. But why is showing empathy—especially in the workplace—so hard?
Everyone in the workplace values empathy and recognizes empathy as key to driving performance outcomes. The top four perceived benefits of being an empathetic organization are:
Cultivate understanding through active listening and presence.
Engage in self-reflection and emotional awareness.
Practice patience and acceptance in difficult moments.
The reality is that we all have the capacity for improvement. We can strive to "be slow to speak," more attentive in our listening, and more patient with ourselves and others. We can learn to pace ourselves, cultivating a sense of curiosity and openness.
La empatía realmente requiere de ralentizar nuestra mente y acciones para poder escuchar y comprender de manera profunda. Al ser más conscientes y pacientes, podemos responder de manera más genuina y significativa a los demás.
Empathy is an important part of being a good person. We should all be able to understand how others are feeling and be sensitive to their issues.
However, as the idiom goes, too much of anything is never good, especially when it comes to kids. But most people think of that in terms of sugar, not empathy.
Teacher Sha Collier has a different perspective — one that is a bit controversial. In a TikTok video, she claimed that teachers have to give their students tough love in order to succeed, and he said it's a major factor in why teachers are leaving the profession in droves.
El comentario de la exmaestra Sha Collier sobre el exceso de empatía como un factor contribuyente al agotamiento docente y al fracaso estudiantil ofrece una perspectiva interesante, aunque controversial. Si bien la empatía es fundamental en la enseñanza y en la creación de un ambiente de apoyo, también es crucial que los educadores mantengan un equilibrio. La empatía no debe llevar a la complacencia, sino que debe ser un medio para motivar y guiar a los estudiantes hacia la autonomía, el esfuerzo y la resiliencia.
El concepto de “amor duro” que propone Collier subraya la necesidad de establecer límites claros y expectativas firmes, lo que puede ser igualmente importante para el éxito de los estudiantes. Sin embargo, esto no debe interpretarse como una renuncia al apoyo emocional; más bien, se trata de un enfoque que combine la comprensión con la disciplina. La clave podría estar en encontrar un balance entre empatizar con las dificultades de los estudiantes y, al mismo tiempo, alentarlos a enfrentar los retos con responsabilidad y determinación.
Join us for a conversation with Fazlur Rahman, a hematology-oncology physician and author of Our Connected Lives. In this episode, we explore how Fazlur's journey from physician to patient transformed his understanding of empathy.
He reflects on the importance of personal connection in medicine, the impact of a lack of empathy on both doctors and patients, and the need for medical education to include the humanities to foster compassionate care. This episode dives deep into the role empathy plays in improving patient outcomes and doctor-patient relationships.
As a behavioural scientist working on empathic social systems, and founder of an empathy diagnostic system called the School Empathy Audit Battery (SEAB) that uses artificial intelligence and machine learning, he believes psychological safety must be embedded in educational settings at a systems level.
His recent publication, Empathy Driven School Systems, positions empathy at the heart of effective educational design. It also outlines strategies to foster inclusion and emphasizes emotional intelligence.
The need for more empathic schools cannot be understated, especially in light of the mental health crisis and loneliness epidemic that young people face today. Consider these stats:
When empathy pulls us too deeply into one moment or one need, we start to lose sight of the bigger picture—the careful balance that holds everything together. By zeroing in on the suffering of one small part, we risk overlooking the health of the whole. This kind of unchecked empathy can lead us down a path of well-meaning compromises that slowly unravel the things we care about. Piece by piece, we give in to every emotional impulse, and before we know it, we’ve chipped away at the very things we set out to protect. This, as they say, is why we can’t have nice things.
How to practice empathy. Here are three strategies I teach for integrating empathy into your daily business practices.
Use active listening. Seek to understand the perspectives of those who might be affected by business decisions—before making the decision. This can help prevent or mitigate impacts.
Consider the long term. Many businesses are focused on short-term thinking—how to increase profits each quarter. However, what’s good in the short term might not be good for the long term. When you consider the long-term consequences (and relationships), think beyond immediate benefits and consider the impact of your choices down the line.'
Finally, use role-play. When facing a difficult decision, simulate different scenarios with your colleagues and consider how others might react.
1. Perspective-Taking Exercise How It Works: Take a few moments to consider a situation from your colleague’s point of view, especially during misunderstandings or disagreements. Reflect on their background, daily challenges, and possible concerns.
Why It Matters: This exercise helps reduce assumptions and improves understanding. It’s commonly used in empathy training exercises to promote inclusivity by encouraging us to see situations from others’ perspectives.
Empathy fatigue refers to the excessive empathy required of medical staff in the process of helping patients, which can produce traumatic experiences and emotional exhaustion. Severe empathy fatigue can even lead to medical disputes and errors, exacerbating increasingly tense doctor–patient relationships. Most studies on empathy fatigue focus on nurses, with few studies on physicians.
“These processes—embodiment, enactment, empathy—are the means by which we become social beings. They are the externalized processes of individual introspection and insight. What introspection (as a method) is to the unfolding of interiority and consciousness (which produces insight, self-knowledge), embodiment and enactment are to the elaboration of the relational self to achieve empathy—an accurate understanding of others.
Este artículo resalta un aspecto fascinante de la psicología relacional: cómo los procesos de encarnación, actuación y empatía se entrelazan en la construcción del ser social. Al igual que la introspección facilita el autoconocimiento, estos procesos externos permiten la conexión con los demás. La idea de que el autoconocimiento se expande y se transforma a través de la empatía, en un contexto relacional, subraya la importancia de la interacción humana para la construcción del “yo”. La capacidad de ponerse en el lugar del otro y entender su perspectiva se convierte en una herramienta clave para formar vínculos saludables y profundos. Este enfoque no solo enfatiza la importancia de los procesos internos, sino que también pone en evidencia cómo la exteriorización de esos procesos nos permite crecer como seres sociales.
Empathy is what distinguishes those who are leading from those who are manipulating their followers. True leaders influence others to follow them, and one of the ways they do that is through empathy. People get naturally attracted towards someone who cares about their feelings. The crisis period exposes many team leads as they are unable to rally their team. They don’t give hope; hence, they intensify the already tense atmosphere. They contribute to the state of despair because their words are depressing. They complicate the pain their followers are going through. However, this is not a trait of leadership.
Cho sees empathy as essential not only for meaningful civic life but also as a foundation for living out the command to love one’s neighbor. In a polarized world that often fosters a “me, myself, and I” mentality, Cho believes empathy helps bridge divides and combats misinformation, pushing us beyond self-centered fears and stereotypes.
We sat down with Cho to find out more about the necessity for empathy and how it has the power to turn the tide on the hunger crisis.
Nina S. Blake Design thinking is a human-centric approach to marketing that uses empathy to pinpoint and solve customer problems. Notably, 50% of businesses that use design thinking report greater customer satisfaction and loyalty, whereas 71% say it even improves team culture.
Through design thinking, your team works to understand customers on a deeper level and brainstorms solutions to their pain points. You then develop an innovative prototype idea, which can then be tested to see what works and what doesn’t. By the end of this process, you’ll have developed a campaign that stands out against the noise and truly fulfills customer needs.
The successful technology workers of the future will not be the 10x developers, or the analyst with the most certifications - it will be those who can build meaningful relationships with their clients and colleagues. Geeks with Empathy builds a foundation for reflection, and establishes empathy as a critical factor for any practitioner.
Have your Evangelical friends seemed indifferent about your personal safety and freedom? You're not crazy; but you should change your expectations. I talk about what "Toxic Empathy" means for us today.
Prince William said his approached focused on “impact philanthropy, collaboration, convening and helping people”.
Prince William: ‘I’ll show people how to prevent homelessness’ Read more “I’m also going to throw empathy in there as well, because I really care about what I do. It helps impact people’s lives … and I think we could do with some more empathetic leadership around the world.”
"It's more about impact philanthropy, collaboration, convening, and helping people. And I'm also going to throw empathy in there as well, because I really care about what I do. It helps impacts people's lives. And I think we could do with some more empathetic leadership around the world."
Teaching with empathy is now seen as a crucial approach in education, improving student engagement and creating a positive classroom environment. When educators connect with students emotionally and understand their struggles, they can better tailor their teaching methods to support individual learning.
Empathy goes beyond academic needs, focusing on each learner as a unique individual, making students feel valued, included, and respected.
Empathy allows educators to respond to students’ needs effectively, fostering a safe and inclusive atmosphere. This approach makes students more likely to participate actively, engage in discussions, and take intellectual risks without fear of judgment.
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El enfoque empático en la enseñanza permite una conexión profunda con los estudiantes, fomentando su bienestar emocional y confianza en el aprendizaje. Al ser valorados como individuos, los estudiantes se sienten más motivados y abiertos a participar activamente.
El enfoque de enseñar con empatía es clave para mejorar la experiencia educativa, ya que fomenta un ambiente seguro y respetuoso donde los estudiantes se sienten valorados. Al conectar emocionalmente con los alumnos, los docentes pueden ajustar sus métodos a las necesidades individuales, promoviendo una participación activa y sin miedo al juicio. Este enfoque no solo mejora el aprendizaje académico, sino que también fortalece la inclusión y el bienestar emocional, creando un espacio donde los estudiantes pueden arriesgarse y crecer tanto académica como personalmente.
Empathy is an important factor in the doctor-patient relationship, but mental illness is more difficult to understand than other diseases. Besides traditional skills, virtual reality (VR) has been identified as a promising tool in empathy education. This study aimed to investigate the ability of empathy enhancement, the feasibility of depression education, and the changes in thoughts and attitudes in medical students through a single VR experience.
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El uso de realidad virtual para fomentar la empatía en estudiantes de medicina es una estrategia innovadora y prometedora, especialmente para comprender mejor las enfermedades mentales. Esta tecnología podría ser clave para mejorar la relación médico-paciente al sensibilizar a los futuros médicos sobre las experiencias de los pacientes.
Overview of the Sessions: This series of Empathy Circles explores turning the heart and mind from our familiar, unsatisfying self-centered attitude, to “others before self,” and collective action for the common good. Gratitude, empathy, compassion, altruism, and an appreciation of our common humanity are all essential for cultivating genuine happiness and are beneficial for social action and harmony.
Janna will provide short excerpts, quotes or video, and suggested topic questions, or you can share whatever is on your mind. When it’s your turn to speak, whatever is in your heart and mind is always welcome in an Empathy Circle. Suggested topics we can explore together will include: our common humanity; altruistic motivation; creating community; collective action for the common good.
Empathy is a broad psychological concept that can be broken into at least two components: cognitive empathy and emotional empathy. “Cognitive empathy has to do with understanding another person's perspective and their emotional experience in some way,” says Jessica A. Stern, PhD, a developmental psychologist, researcher, and assistant professor of psychological science at Pomona College.
For example, you may look at someone’s facial expression and recognize that they’re upset, or you might try to put yourself in their shoes to better understand their viewpoint. Emotional (or affective) empathy is more feelings-based, and involves sharing the same emotions as someone else, she adds.
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