"Why are companies so slow to make the most of big data, despite their awareness of the obvious benefits?"
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Decision Intelligence News
Decision Intelligence (DI) is the discipline concerned with how organizations and individuals design, support, and improve decision making at scale. It connects actions to outcomes in context by integrating human judgment, data, models, text, and AI into coherent decision systems. Decision Intelligence News curates developments across DI and related fields, including AI, machine learning, governance, enterprise architecture, orchestration, measurement, and decision modeling. Learn more at www.opendi.org and www.learn-di.com. Curated by Decision Intelligence |
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Scooped by
Decision Intelligence
November 9, 2014 11:26 PM
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"Why are companies so slow to make the most of big data, despite their awareness of the obvious benefits?"
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Scooped by
Decision Intelligence
November 9, 2014 3:21 PM
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Learn how to draw a picture of a complex decision, then to convert that to a real-time simulation. Every decision is made up of just a few building blocks, and builds on big data, machine learning, and more.
Decision Intelligence is an emerging discipline, covered now by the Harvard Business Review, two recent PWC reports, Stratecast Partners, the TM Forum, and more. In this talk, I start with a decision model I built based on the customer experience management presentation presented earlier in the day by Amdocs, and show how that company's approach to this problem fits naturally into a decision model. I then turn it into a simulation, and complete by explaining how you can get started in this important new field.
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Decision Intelligence
November 8, 2014 2:24 PM
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...so much of the valuation of internet companies is based on the perceived business value of their holdings of personal data. If the collection and use of that data is restricted, its value plummets, and the bubble bursts sooner.
Strong words, but well argued. Do you agree?
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Decision Intelligence
October 29, 2014 7:40 PM
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Join me in San Diego on November 6 to hear about new trends in how enterprises are leveraging big data for business intelligence.
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Scooped by
Decision Intelligence
October 21, 2014 10:14 PM
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Pipeline is the world's leading magazine for communications technology news and information. The ability to capture mountains of data in real time doesn't immediately translate into value or predictive power; in fact, sometimes it translates into excessive cost and incorrect guidance. Here are some common pitfalls and some lessons that can be learned.
I was honored to be interviewed for this issue of Pipeline. The article contains some actionable steps for moving beyond big data to business value.
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Scooped by
Decision Intelligence
October 11, 2014 2:33 PM
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When Nigeria was hit by its first outbreak of the Ebola virus, health workers monitoring suspected cases armed themselves with mobile phones and an Android app that cut the time it took to report the onset of symptoms.
With Ebola, time is of the essence, which means that IT is having a big impact.
My summary of this article: eHealth Africa (www.ehealthafrica.com) is using about $14 million in private foundation funds to support emergency operations with information technology services. Fast communication and instant tracking, enabled by cell phone GPS are used by "contact trackers": Ebola detectives tracing the spread of the disease, using an android app that reduced field-to-database time by 75%. eHealth also supports lab techs as they enter data into a database so that this information can be gathered rapidly. eHealth Africa also provides information services, using twitter, facebook, Google Maps, and Google Earth.
So, telecom, analytics, TMF, big data, AI, and machine learning friends: how can we help? Is there a way to pool our resources and do some database / mapping work remotely?
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Scooped by
Decision Intelligence
October 10, 2014 11:26 PM
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Decision making and leadership go hand-in-hand. Here are articles and resources that offer insights in this area.
If you are a decision intelligence professional, you can join tdi3 and add your material to this great list of resources on the relationship of leadership and DI.
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Scooped by
Decision Intelligence
October 3, 2014 1:05 PM
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It started with the creation of a "Science Team."
This is a very exciting article, because AIG seems to have reached many identical insights to what we've been doing in decision intelligence.
If you read one article on the most advanced work in decision intelligence this year, this should be it.
Some highlights:
- "there is an enormous gulf between awareness, intent and early engagement, and achieving significant business impact" .
We've been calling this "the gap", but "enormous gulf" captures it even better :-)
- AIG has a team of 130 people providing evidence-based decision making!
Which as far as I can tell has very deep overlap with decision intelligence. They call this the "science team".
- "this multidisciplinary approach is essential to go beyond merely generating new insights from data but also to systematically enhance individual human judgment in real business contexts"
Exactly right. Predictive analytics focuses on developing insights, but not in supporting human judgment. It's not enough.
- "AIG has developed proprietary tools and models that identify predictive patterns in claims data using machine learning, predictive modeling, link analysis, pattern analysis and other techniques."
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Scooped by
Decision Intelligence
October 2, 2014 2:28 PM
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In the most innovative incubators of urban research, the lessons of Jane Jacobs are more vital than ever.
News to me: cities are great microcosms in which to study and implement complex adaptive systems principles. And Jane Jacobs has analyzed them from that point of view. Highlights:
- "The phenomenal creativity and prosperity of cities like New York is now understood as a dynamic interaction between web-like networks of individuals who exchange knowledge and information about creative ideas and opportunities."
This explains what I feel in New York (and the Bay Area, as well). It's a palpable difference from how it feels in Denver, for example. To do this for yourself, copy my "Starbucks experiment". Get a cup, sit down, and listen to the conversation around you. Are they productive ("how can we build this?") or consumptive ("what did you buy?"). Positive or negative? Energetic or defeated?
And of course the key question is how to generate this productive energy? My belief: model cities, using the great data sources we have available. But don't just *measure*, understand the *dynamic* cause-and-effect systems. Big data alone doesn't do this. It needs decision intelligence.
Which is where machine learning comes in: it helps us to induce these cause-and-effect links from data.
Another highlight: "Cities perform best economically and environmentally when they feature pervasive human-scale connectivity. "
A great read.
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Scooped by
Decision Intelligence
October 2, 2014 12:25 AM
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This is not the first intervention in the history of U.S. involvement in the Middle East that has resulted in unintended consequences.
Action: US begins bombing ISIS in Iraq and Syria
Intended consequence: Reducing ISIS' influence
Unintended consequences:
- this author says that blowback from civilian collateral damage will incentivize ISIS to attack the U.S.
- Aleppo-based al-Monitor correspondent, Edward Dark says that US attacks would stoke anti-Western resentment, and that ISIS is "secretly overjoyed" at the attacks for this reason.
- "Syria and Iraq as we know them...will disappear"
Analysis:
This is an incredibly complex situation, with wheels within wheels. Every consequence, intended and otherwise, should be considered, including these.
Lorien Pratt's insight:
Action: US begins bombing ISIS in Iraq and Syria
Intended consequence: Reducing ISIS' influence
Unintended consequences:
- this author says that blowback from civilian collateral damage will incentivize ISIS to attack the U.S.
- Aleppo-based al-Monitor correspondent, Edward Dark says that US attacks would stoke anti-Western resentment, and that ISIS is "secretly overjoyed" at the attacks for this reason.
- "Syria and Iraq as we know them...will disappear"
Analysis:
This is an incredibly complex situation, with wheels within wheels. Every consequence, intended and otherwise, should be considered, including these.
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Scooped by
Decision Intelligence
September 26, 2014 10:46 PM
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GovExec.com
Ready for Cyber Analytics? GovExec.com The Department of Defense is shifting the cyber defense paradigm from a strategy characterized by static, labor intensive risk assessments to a more dynamic posture relying on big data analytics to...
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Suggested by
Vincent Granville
September 26, 2014 10:44 PM
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Fantastic resource created by Andrea Motosi. I've only included the 5 categories that are the most relevant to our audience, though it has 31 categories total,…
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Scooped by
Decision Intelligence
September 26, 2014 10:38 PM
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Out of curiosity, I ran this Google Trends report today. If you're not familiar with Google Trends, it tracks phrases used in searches over the years. It's an interesting - if imperfect - barometer of global interest in certain topics.
Some interesting findings from this graph:
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Scooped by
Decision Intelligence
September 22, 2014 2:40 PM
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They'll hold conversations with us and mimic human emotions.
An interesting aspirational article including an interview with John Smart. I believe, as the article says (in part) that we'll use digital assistants for decision making long before we hand over decisions in their entirety. This is the logical next layer on top of social networks, as we move from text (like this) to interactive complex systems Decision Intelligence models that allow us to build, visualize, track, and keep our models up-to-date.
You mean I would actually have to think about and declare my intentions ... at least to myself?
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Scooped by
Decision Intelligence
September 16, 2014 9:01 PM
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"I was at a conference this past week, with government leaders at the state and municipal levels from the state of Maryland in the U.S. Again and again I met and heard from people who continue to act and lead from the belief that all of their problems have solutions that can be managed, controlled, and predicted."
This is a really great Decision Intelligence blog post, by a guy who hasn't heard of it (yet :) ) but understands many of the key principals. My summary:
- Waltuk attends a conference where Lean Improvement people are working to map their systems (good) but using Vizio (not state of the art: need World Modeler)
- Waltuk has been asking these important questions for years of the Lean movement ,without an answer (my paraphrase):
1. How do you systematize collaborative, continuous, generative dialogue?
2. How can you detect activities that do not impact goals?
- Evidence-based management and big data also lack these answers
- None of them have a good approach to complex systems management
- "Management by objectives" initiatives often drive an unintended consequence: short-cuts to achieve the goals that end up creating negative outcomes that were not part of the original model (this is the *spoofing* unintended consequence pattern, see http://www.scoop.it/t/uconsq )
- Part of the problem is a "Newtonian worldview" that doesn't allow for typically complex causal relationships. He's got this exactly right.
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Scooped by
Decision Intelligence
September 10, 2014 5:09 PM
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Many central banks rely on dynamic stochastic general equilibrium models – known as DSGEs to cognoscenti. This column – which is more technical than most Vox columns – argues that the models’ mathematical basis fails when crises shift the underlying distributions of shocks. Specifically, the linchpin ‘law of iterated expectations’ fails, so economic analyses involving conditional expectations and inter-temporal derivations also fail. Like a fire station that automatically burns down whenever a big fire starts, DSGEs become unreliable when they are most needed.
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Scooped by
Decision Intelligence
August 30, 2014 8:37 PM
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This video shows salt scattered on a surface, which is made to vibrate at different frequencies. The salt creates beautiful different patterns depending on the frequency.
If a) we live inside systems that have structure (economic, cultural, political, etc.) and b) these systems are subjected to noise, then c) this video shows how systems create emergent patterns. So d) if we can learn to model that emergence, we can e) do a much better job of achieving the goals that we want and avoiding unintended consequences.
h/t @Linda Larson Kemp
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Scooped by
Decision Intelligence
August 27, 2014 4:33 PM
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Say goodnight to the dream that education, journalism, scientific evidence, or reason can provide the tools that people need in order to make good decisions.
The study described here is to me one of the most compelling reasons that we need decision intelligence. Think about it: if we didn't have ways to overcome our biases / tendency to overlook certain facts when designing bridges or airplanes, they'd fall down. It's no surprise that we are also biased and blind in certain ways when it comes to making decisions in a complex environment, especially when they're emotionally and tribally charged as political decisions often are. So of course we need mechanisms (visualization, collaboration, QA, and more) to help here as well.
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Scooped by
Decision Intelligence
August 26, 2014 1:37 PM
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Here's a nine-part video introduction to Decision Intelligence.
Reducing Child Mortality in Liberia (from the United Nations Forbes 400 meeting, June 2013)
Program Management using decision intelligence
Customer Experience Management: a decision intelligence approach
A video tutorial series to learn decision intelligence
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Suggested by
TANGENT Arc
August 25, 2014 2:37 PM
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The question of the headline is in fact composed of the following down-to-earth questions: Can self-service decision intelligence (SSDI) lead to freedom of choice for the decision-maker? Can she, i...
What it means for a Decision Intelligence (DI) system to qualify as Self Service Decision Intelligence (SSDI). Includes an example of a decision model implemented in Analytica.
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Scooped by
Decision Intelligence
August 5, 2014 2:52 PM
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Big decisions sometimes lead to big failures. Why? Our examination of the 3 Signs of Decision Doom will give you perspectives and actions you can take right away to increase the decision success rate in your team or organization
Looks like a good one
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Scooped by
Decision Intelligence
August 1, 2014 11:19 PM
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Here’s the good news: you already think about systems. And you have some good intuitions about them. For instance, when someone says “we’re on a roll!” (an indicator of reinforcing feedback at work), you know there will likely be some built-in limit that ends the growth (that’s a systems pattern known as limits to growth). And you also get it when someone says, in reference to a family or a high performing team, that “1 + 1 = 3” or “the whole is greater than the sum of its parts” (that's the concept of emergence).
This looks like a terrific resource: lots of books, articles, training, resources to learn about systems: from complexity to clarity.
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Scooped by
Decision Intelligence
August 1, 2014 12:27 AM
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I had no idea that there was so much literature around systems thinking, especially for children. This article has a good overview of the genre, plus a list of resources. Time to connect the dots, I think, from complex systems analysis to decision analysis to Forrester to "Bucky" to the analytics work here in Silicon Valley. Emergence is...emerging :-)
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Scooped by
Decision Intelligence
July 27, 2014 3:39 PM
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“One of the key reasons that successful organizations and individuals eventually fail is that they assume their future is an extension of their past.”
Good to keep this in mind in a world filled with data.
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Scooped by
Decision Intelligence
July 27, 2014 3:15 PM
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I don't usually post data-only stuff here (because data overload) but this one was too important/awesome to pass up. It's a magnetometer hanging from a helicopter that produces 3D aquifer maps: a huge improvement (cost, resolution) over drilling giant cores and analyzing the dirt. Great PBS video.
Now we need to use this data to drive great decisions about water usage, worldwide (sorry, couldn't resist).

Great article summarizing some of the recent analyses of the gap between the potential and reality of the use of big data. Cultural gaps, lack of experts (hire me, guys, I can help!!! lorien.pratt@quantellia.com), and infrastructure issues are getting in the way.