Get Started for FREE
Sign up with Facebook Sign up with X
I don't have a Facebook or a X account
 Your new post is loading...
Scoop.it!
Customers delete their account for many reasons. How can you engage a customer before they delete their data? 
No comment yet.
Sign up to comment
Scoop.it!
A presentation about 9 mistakes that SaaS founders should avoid, with some practical advice on how (and why) to avoid them.
Scoop.it!
Churn is the bogeyman of B2B SaaS founders, they have nightmares about it. Yet, there is a surprisingly small amount of SMEs/SMBs benchmarks.
|
Scoop.it!
If recurring revenue is a rainbow leading to a pot of gold, then churn is the dirty leprechaun trying to keep it all from you. I’ve written before about how to reduce churn in SaaS, so I won’t rehash that here. But what I want to talk about is how we, in the past few months, reduced churn by nearly 70%.
Scoop.it!
This article is a comprehensive and detailed look at the key metrics that are needed to understand and optimize a SaaS business.
Scoop.it!
NPS is not only a system to learn more about your customers, but an invitation to automate upgrade incentives and churn reduction processes. We achieved a 3,5x…
Scoop.it!
At Buffer we recently spent the past 6 weeks focusing on one key metric – reducing churn rate. Comparing to the initial setting up of the growth effort with lots of experimentation and exploratory data analysis, it was a conscious shift to align the team’s focus on one key metric.
|
